Unblu vs. Yellow.ai

Unblu

2 Reviews and Ratings

Yellow.ai

6 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Unblu	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.	N/A
Yellow.ai	Score 8.3 out of 10	N/A	yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.	N/A

Pricing

Unblu

Yellow.ai

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Unblu	Yellow.ai
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Required

Optional

Additional Details

—

Contact vendor for pricing information.

More Pricing Information

Community Pulse
	Unblu	Yellow.ai
Top Pros	Pro Fast and secure Pro Group work Pro Fast communication	No answers on this topic
Top Cons	Minus No chat Minus Chat system Minus Quality of video	No answers on this topic

Best Alternatives
	Unblu	Yellow.ai
Small Businesses	Gist Score 9.6 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Unblu	Yellow.ai
Likelihood to Recommend	10.0 (1 ratings)	9.0 (2 ratings)

User Testimonials
	Unblu	Yellow.ai
Likelihood to Recommend	unblu We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized]. Incentivized Jason Terrick Sales Manager Read full review	Yellow.ai I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc. Incentivized Verified User Anonymous Read full review
Pros	unblu No answers on this topic	Yellow.ai Web integrated chat bot WhatsApp bot Good support from YM team Transparent dashboard for analysis Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Cons	unblu No answers on this topic	Yellow.ai Shopping features in bot pricing app integration Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Alternatives Considered	unblu No answers on this topic	Yellow.ai The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines. Incentivized Verified User Anonymous Read full review
Return on Investment	unblu Thanks to Unblu, digital interactions with our customers and general visitors to our website have greatly improved, allowing us to better identify those who might become loyal to the company, and therefore helping us to close sales much more consistently, not only increasing our profits but also securing more revenue in the future. Incentivized Jason Terrick Sales Manager Read full review	Yellow.ai Chatbot is another touch point for customer to do servicing of their loan. The following are the benefits for the customers. Avoid long wait times to reach agent. Get quick and reliable and up to date information. Easy and guided self-service journey. Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot. 24 X 7 availability. Increased customer satisfaction. Reduction in customer support manpower. Incentivized Verified User Anonymous Read full review
ScreenShots