Likelihood to Recommend Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
Read full review Webroot, an OpenText company
If you already have Webroot AV, it makes sense to continue with the same vendor. It's pretty cheap compared to some solutions, so it might be the case that it's this or nothing, in which case this is a no brainer. If you are an MSP, this is an easy product to sell, and requires very little maintenance. you do need to monitor it but it runs itself most of the time. If you are a customer with >50 users, you should really be looking for a product that is a bit higher up the food chain
Read full review Pros Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school. Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy. Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low. Reporting is phenomenal, however you can get death by details very easily. Read full review Webroot, an OpenText company
Enforcing organisational policies regarding internet usage, such as blocking access to certain types of websites (e.g., gambling, social networking, etc.) Prevent malware infections Protection from various phishing attempts Read full review Cons The full suite can be expensive for business but will be powerful enough. The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it. I would like to see it promoted for mid to large businesses as I think it can handle it. Read full review Webroot, an OpenText company
Integration with G-Suite, O365, Active Directory, SIS, etc. Increase the number of third-party integrations. It can be expensive to implement, depending on the size of the network. It does not offer additional features and options beyond basic protection. Read full review Likelihood to Renew Service renewal is in Feb 2021. We will be renewing!
Read full review Webroot, an OpenText company
Support Rating I haven't used them much, but they did answer my question quickly.
Read full review Webroot, an OpenText company
Alternatives Considered NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package
Read full review Webroot, an OpenText company
Webroot stacks right up with the top vendors in this tier. Priced right and MSP ready.
Read full review Return on Investment The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities. The only negative is complaints from end users about the restrictions. Read full review Webroot, an OpenText company
Much reduced time spent on malware issues at small business customers Slightly increased revenue as this fills a space that didn't used to exist in our stack Customers satisfaction went up due to the added ability to block certain content quickly and easily Read full review ScreenShots