What users are saying about
32 Ratings
Top Rated
501 Ratings
32 Ratings
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Score 8 out of 100
Top Rated
501 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Upland Kapost

Kapost has potential to be a great asset in small and large orgs. If you're not producing a great deal of content, or coordinating across a large team, there's still tremendous value, but it scales as your org scales because it makes it easier to coordinate and manage large teams and large content archives.
Scott Barker | TrustRadius Reviewer

Workfront

Workfront is quite customizable. It allows you to create tasks, start reports and evaluate the progress of projects is easy and fast. Issues can be effectively tracked throughout the development lifecycle. Adding new users and collaborators to projects is very simple. It integrates with other common tools, which adds an added benefit to this.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Content Creation

Upland Kapost
8.6
Workfront
Ideation
Upland Kapost
8.0
Workfront
Approval workflows
Upland Kapost
8.7
Workfront
Content collaboration
Upland Kapost
8.6
Workfront
Content calendar
Upland Kapost
8.6
Workfront
Network for content licensing/production
Upland Kapost
9.0
Workfront

Content Publishing

Upland Kapost
8.1
Workfront
Content hub
Upland Kapost
8.0
Workfront
Forms / Gated content
Upland Kapost
7.7
Workfront
Embedded CTAs
Upland Kapost
7.9
Workfront
Content distribution
Upland Kapost
9.0
Workfront
Content promotion
Upland Kapost
8.3
Workfront
Content automation
Upland Kapost
8.0
Workfront

Content Reporting & Analytics

Upland Kapost
7.9
Workfront
Audience profiling and targeting
Upland Kapost
8.0
Workfront
Closed-loop tracking and reporting
Upland Kapost
8.0
Workfront
Content performance analytics
Upland Kapost
7.7
Workfront
Campaign optimization dashboard
Upland Kapost
8.0
Workfront
Competitive analytics
Upland Kapost
7.9
Workfront

Project Management

Upland Kapost
Workfront
8.3
Task Management
Upland Kapost
Workfront
9.2
Resource Management
Upland Kapost
Workfront
8.6
Gantt Charts
Upland Kapost
Workfront
7.8
Scheduling
Upland Kapost
Workfront
7.8
Workflow Automation
Upland Kapost
Workfront
8.1
Team Collaboration
Upland Kapost
Workfront
8.8
Support for Agile Methodology
Upland Kapost
Workfront
8.1
Support for Waterfall Methodology
Upland Kapost
Workfront
8.2
Document Management
Upland Kapost
Workfront
8.4
Email integration
Upland Kapost
Workfront
7.9
Mobile Access
Upland Kapost
Workfront
7.1
Timesheet Tracking
Upland Kapost
Workfront
8.5
Change request and Case Management
Upland Kapost
Workfront
8.4
Budget and Expense Management
Upland Kapost
Workfront
8.8

Professional Services Automation

Upland Kapost
Workfront
8.4
Quotes/estimates
Upland Kapost
Workfront
8.0
Invoicing
Upland Kapost
Workfront
8.7
Project & financial reporting
Upland Kapost
Workfront
7.8
Integration with accounting software
Upland Kapost
Workfront
9.2

Pros

Upland Kapost

  • Filtering: If you make the most out of your custom details and custom fields, you can gain newfound access to materials that may have long been lost in the ether. It's really easy for us, for instance, to see all of our videos at once. Or everything targeting a certain buying stage. Or you can keyword search to see everything on one topic.
  • Workflows: It's really nice to lay out "who sees what when" in a digital way, because everyone involved on an asset can easily see what stage things are at. You can also set deadlines to tasks, which seems a bit more firm than a casual email, because you can visually see how meeting your deadline fits within the whole timeline.
  • Calendars: The calendar feature is nice for us because we have a blog, so we can see when everything is (supposed) to go live. It's easy to see when I, as a copy editor, should be expecting work, so I can align my day accordingly. Way better than the old-fashioned "mental note" system.
Susan Kemp | TrustRadius Reviewer

Workfront

  • Routing. Workfront's capabilities to route tasks to multiple people far exceeds the capabilities of SharePoint in terms of back-end configuration required and ability to track task status.
  • Form Creation. Workfront forms have a better UX than SharePoint as well as the ability to customize forms based on certain responses.
  • Project Management Tracking & Reporting. The ability to track task and project statuses and send reminders/alerts when parameters are set are very helpful. Additionally, the reporting capabilities are very helpful when tracking multiple projects across multiple functions to deliver to leadership.
Anonymous | TrustRadius Reviewer

Cons

Upland Kapost

  • Social media distribution needs improvement. Specifically a calendar for planned Tweets and a better way to schedule multiple shares of the same content.
  • System performance is somewhat slow.
  • Should be an easier way to make changes, like adding custom fields or publication destinations, to all content types, rather than one at a time.
Amber Newman | TrustRadius Reviewer

Workfront

  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Joshua Melder | TrustRadius Reviewer

Likelihood to Renew

Upland Kapost

Upland Kapost 10.0
Based on 2 answers
We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.
Lenore Brown | TrustRadius Reviewer

Workfront

Workfront 8.6
Based on 59 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano | TrustRadius Reviewer

Usability

Upland Kapost

Upland Kapost 7.0
Based on 1 answer
The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.0
Based on 17 answers
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Maryland Tracy | TrustRadius Reviewer

Reliability and Availability

Upland Kapost

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 16 answers
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Anonymous | TrustRadius Reviewer

Support Rating

Upland Kapost

Upland Kapost 8.3
Based on 2 answers
The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 7.8
Based on 22 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins | TrustRadius Reviewer

In-Person Training

Upland Kapost

No score
No answers yet
No answers on this topic

Workfront

Workfront 5.0
Based on 1 answer
It was from my boss, not a rep from AtTask.
Anonymous | TrustRadius Reviewer

Online Training

Upland Kapost

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy | TrustRadius Reviewer

Implementation Rating

Upland Kapost

No score
No answers yet
No answers on this topic

Workfront

Workfront 8.3
Based on 20 answers
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Anonymous | TrustRadius Reviewer

Alternatives Considered

Upland Kapost

Workfront has a lot of great features, but Kapost was the right tool for what we needed at the time. With a team of our size, we had to make sure we weren't biting off more than we could chew and the project never got off the ground. We had to be thoughtful with how we rolled it out.
Jim MacLeod | TrustRadius Reviewer

Workfront

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.
Pricillar Nyokabi | TrustRadius Reviewer

Scalability

Upland Kapost

Upland Kapost 8.0
Based on 1 answer
It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users
Amanda Joshi | TrustRadius Reviewer

Workfront

Workfront 9.1
Based on 2 answers
Our projects can get quite large and then they slow down when they get too big. I really don't like the new "1-250" which you can adjust to "All" but why are they doing that in the first place? Because they cannot keep track of all the tasks. That is a poor level of scaleability.
Anonymous | TrustRadius Reviewer

Return on Investment

Upland Kapost

  • It allows us all to compare other email campaigns to each other. We are also able to get almost instant results.
  • By having a working one system - we all can expect the same quality newsletters versus using an outside designer.
Anonymous | TrustRadius Reviewer

Workfront

  • Thirty US dollars + per month, per user, can get a bit pricey for the mid-size business. I am not sure what their enterprise business pricing is, however, I imagine the ROI is well worth it as many corporations I have worked for use Workfront for both project management as well as timesheet tracking.
Brian Knox | TrustRadius Reviewer

Screenshots

Pricing Details

Upland Kapost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Upland Kapost
7.7
Workfront
8.7

Likelihood to Renew

Upland Kapost
10.0
Workfront
8.6

Usability

Upland Kapost
7.0
Workfront
8.0

Reliability and Availability

Upland Kapost
Workfront
9.1

Performance

Upland Kapost
Workfront
5.9

Support Rating

Upland Kapost
8.3
Workfront
7.8

In-Person Training

Upland Kapost
Workfront
5.0

Online Training

Upland Kapost
Workfront
8.9

Implementation Rating

Upland Kapost
Workfront
8.3

Scalability

Upland Kapost
8.0
Workfront
9.1

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