Smartlook vs. UserReplay
Smartlook vs. UserReplay
Product | Rating | Most Used By | Product Summary | Starting Price |
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Smartlook | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions | |
UserReplay | Enterprise companies (1,001+ employees) | UserReplay, from UK-headquartered software company User Replay with offices in France and the US, offers a customer experience management tool dedicated to usability testing of websites, web forms, and web applications. | N/A |
Smartlook | UserReplay | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | All Smartlook packages support both web and mobile app platforms. | — | ||||||||||||||
More Pricing Information |
Smartlook | UserReplay | |
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Top Pros |
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Top Cons |
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Smartlook | UserReplay | |
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Small Businesses | Lucky Orange Score 7.5 out of 10 | Smartlook Score 8.5 out of 10 |
Medium-sized Companies | Siteimprove Score 8.7 out of 10 | Siteimprove Score 8.7 out of 10 |
Enterprises | Contentsquare Score 8.6 out of 10 | Contentsquare Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Smartlook | UserReplay | |
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Likelihood to Recommend | 9.0 (141 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 8.9 (4 ratings) | - (0 ratings) |
Usability | 9.2 (75 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (107 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (1 ratings) | - (0 ratings) |
Configurability | 8.2 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 8.2 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (1 ratings) | - (0 ratings) |
Smartlook | UserReplay | |
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Likelihood to Recommend | Smartlook | UserReplay |
Pros | Smartlook | UserReplay |
Cons | Smartlook | UserReplay |
Likelihood to Renew | Smartlook | UserReplay No answers on this topic |
Usability | Smartlook | UserReplay No answers on this topic |
Support Rating | Smartlook | UserReplay No answers on this topic |
Alternatives Considered | Smartlook | UserReplay |
Return on Investment | Smartlook | UserReplay |
ScreenShots | Smartlook Screenshots | UserReplay Screenshots |