Likelihood to Recommend It is well suited for creating and updating and deleting employee attributes through Azure AD provisioning. But there can be some scenarios such as installation of provisioning agent documentation can be improved with proper screenshots. This will help consultants better in further implementations in future. The integration perspective is good but still the documentation available has scope of improvement.
Read full review Venafi allows an engineer to automate the full provisioning process not only installing the certificate to multiple applications but also configuring specific requirements for that application.
Read full review Pros Microsoft Entra ID's biometric authentication improves security and streamlines user access through facial recognition and fingerprint scanning, which are reliable and practical. Users can easily confirm their identities using biometrics, smart cards, or PINs, increasing security without disrupting business operations. Microsoft Entra ID provides us with a thorough security comprehension by allowing us to effectively manage user identities, regulate access entitlements, and track authentication events. Read full review Digital Certificate Inventory Management and Monitoring Digital Certificate Lifecycle Processes to include ownership and roles and responsibilities Easy automation integration into many common products Certificate Trust Store Management Read full review Cons Support has been less responsive than we'd like. Sometimes, responses/callbacks can take days. There seem to be some credential conflicts with users who had "personal" accounts in the past using the same email address. Would like more options for chat-based troubleshooting, rather than phone or email. Read full review The Venafi platform is constantly evolving through its upgrades which occur every quarter to meet client's specific needs. This is an outstanding model however the documentation that follows the upgrades could be more thorough. Read full review Likelihood to Renew It has been an essential tool and we have had very few problems using it. Nothing comes close that I have seen, though given how well it has worked out for us I really don't look very hard. The value is extremely high when you consider you get Microsoft Entra ID and the rest of the
Microsoft 365 platform for one price.
Read full review Usability Easy rollout across organizations, accessible from any device securely, and easy integration with Microsoft products and its services. Microsoft technical consulting services and team helps an organization to connect all dots which make Organization IT professionals' life easier. Easy to use hence adaption is faster and no major training needs to conduct for users.
Read full review Support Rating Microsoft has offered Azure Active Directory as a solution for a couple of decades now, so they have seen and anticipated almost any issue that an organization may face and can therefore help. The cloud offering of Azure Active Directory offers some additional "self healing" or monitoring services that can minimize the need for a service call. However, as with most large companies supporting a fast growing market, there may be some gaps in service knowledge (and particularly processing) from the front line / tier one staff as they follow a corporate script at first contact.
Read full review Implementation Rating Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
Read full review Alternatives Considered Microsoft seems to be the better service for cloud identity syncing and is still a leader in this realm. Their service is reliable, and we use it with all of our clients. Compared to Okta, the cost is more affordable and they include a lot of services in the Microsoft licensing plans. This makes it the better option for most cases.
Read full review Each public certificate provider has their own flavor of certificate automation, but they are not that flexible and only work with their own products. Certified Security Solutions CMS is a lightweight tool that directly competes with Venafi, but is not nearly as robust or feature risk. This is a straight forward management solution that is best fitted for the smaller companies.
Read full review Contract Terms and Pricing Model The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
Read full review Professional Services Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
Read full review Return on Investment I believe that the reduction in requests for lost access passwords has been considerably reduced by 20%. There has been an increase in the productivity of each user who has used Entra ID; what these types of programs do is act as a motivator for users so that they can work more comfortably and avoid procrastinating. Read full review An outage is a very devastating event to any large corporation and can cost millions. Venafi's ability to prevent these outages has proven to be a great return on investment for our environment and has helped protect the bottom line. Venafi automates certificate installation with an included feature to schedule the install in advance. This is a great benefit of the tool because it eliminates human error and prevents any forgotten or overlooked certificates to be renewed. After installation Venafi will also validate the certificate to confirm that it has been installed properly. This shows just how thorough this tool really is. Security compliance is of the utmost importance in a large organization for auditing purposes and certificate security policies but at times can prove to be difficult to enforce. Venafi has proven to play a pivotal role in enforcing these policies in our environment. Read full review ScreenShots