Likelihood to Recommend Well suited for my clients for a Macro view of business insights, credit risk, ESG insights, etc. However, I think ThoughtSpot needs to make exploring underlying data easier, adding a feature where you can click on charts and filters will help users and especially business users to easily understand the granularities as well.
Read full review If you are a small business or even a small team within a larger firm, Venngage is extremely useful. Larger enterprises, with in-house designers or multiple design stakeholders, may not find the offering appropriate as it's THAT easy to use that it could lead to folks going outside the lines of official, corporate-mandated brand guidelines. That said, for small businesses, this is absolutely the best tool I have come across (after trying many from Adobe Spark to
Canva and others), and for the monthly price of $49, you cannot beat the amount of original graphics and materials you are able to produce, without having any prior "design" experience to boot
Read full review Pros Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another. Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like. Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product. Read full review Venngage comes with a good suite of templates for starting projects from. For anyone working with infographics, getting started is usually 3/4 of the battle and having a good set of templates to choose from is a nice feature to save you time searching the internet. Venngage makes it easy to change colors on most of their shapes, lines, backgrounds, etc.. ie., it is simple to customize in Venngage, which is incredibly important if you have a large team of users and not a great deal of time to train them in working with these types of tools. Venngage's auto-save feature is not only one of it's best assets, but it has saved our team many times! Not all competitors have this feature and when you're working with precision as intricate as you typically are with an Infographic, auto-save is imperative! Read full review Cons Ability to build a single dashboard tile containing the main value, a sparkline, and a percent change over time Easy way to build a user experience that allows for selecting different metrics to trend from a drop-down on a multi-axis graph Read full review On closer inspection, many templates were the same. I also found it a little difficult to edit for my purposes, which included being able to show more detailed analysis, for example, placing excel data in the file. If you want to download in an editable manner, such as into Powerpoint, which is currently offered in beta production, you had to upgrade beyond the $19 charge to a more costly business plan. There were constant email bots asking me to upgrade. I then went to cancel the subscription and the refund has been refused, after three emails explaining my situation. I understand Venngage wishes to grow its business, but refusing refunds is not the way to do it. They should be trying to develop fans, not frustrated business people exploring this new product. I believe the Customer Service personnel should be empowered to do the right thing. If this poor customer service had not happened, I would have tapped this product from time to time for catch graphics. Now instead, I am steering clear and using products such as Canva Read full review Likelihood to Renew I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn
Read full review I use Venngage for a new project 1-2 times per week... I could not see using another program at this point.
Read full review Usability The tool is easy to use if you know what you are doing and looking for. I know as they work towards improvements and simple language it will become even easier, but as of now they are doing a great job but there is room for improvement.
Read full review Reliability and Availability it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)
Read full review Performance It does what it is supposed to. Would be nice to have a bit more insights
Read full review Support Rating I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
Read full review I think that the attention that I get as a small business owner from Venngage is excellent. They quickly respond to questions and provide information that helps to resolve the issue that I am having.
Read full review In-Person Training inhouse in-person training. Took a bit to long to get the basics.
Read full review Online Training poor instructions
Read full review Implementation Rating Understand use case and model and design accordingly
Read full review Alternatives Considered We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
Read full review We prefer
Canva but feel Venngage is easier for us. In comparison to Adobe, we prefer Venngage because of the ability to have everything in one system and not have to jump around.
Read full review Scalability Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades
Read full review Return on Investment Positive ROI immediately seen for first POC. Saved an immense amount of time for a sole analyst on a team by enabling the end-users to ask their own questions instead of always turning to her, allowing her to focus on other priorities. Immediate answer to question on second POC that led to personnel changes. Read full review We used this basic platform for some our lower paying clients v/s using a more expensive tool. We eventually had to take another platform to supplement Venngage, impacting our overall marketing investment. Positively helped employee onboarding in terms of time commitment Read full review ScreenShots