What users are saying about
8 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 8 reviews and ratings
Likelihood to Recommend
ResellerRatings
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).

Verified User
Professional in Marketing
Insurance Company, 10,001+ employeesPros
ResellerRatings
- Manually sending out review requests.
- Easy implementation.
- Responsive support team.
Search Marketing Specialist
Vintage Tub & BathRetail, 11-50 employees
Cons
ResellerRatings
- Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
- Private/Public Replies should allow URLS to be clickable for ease-of-access.
- The "Reports" feature could be explained in more depth.
Digital Marketing Specialist - Team Lead
Select BlindsRetail, 51-200 employees
Support Rating
ResellerRatings
ResellerRatings 9.3
Based on 4 answers
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.

Verified User
Manager in Marketing
Furniture Company, 11-50 employeesAlternatives Considered
ResellerRatings
We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
COO (Chief Operating Officer)
Kitchen Cabinet KingsFurniture, 11-50 employees
Return on Investment
ResellerRatings
- ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
- ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
- One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.

Verified User
Professional in Marketing
Insurance Company, 10,001+ employeesPricing Details
ResellerRatings
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No

