Likelihood to Recommend Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you. Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders. I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Verizon Business (formerly Verizon Enterprise)
I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
Read full review Pros Single pane of glass for managing customer tenants Quick and reliable backup recovery Both onsite and offsite backup destinations are supported Read full review Verizon Business (formerly Verizon Enterprise)
Auto-Sync of files or contacts to the cloud that are chosen to be auto-synced. Has the ability to turn off auto-sync and allow only manual sync. Stores files and contacts in the cloud for later recovery in case of a data loss. Read full review Cons No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance. License per machine can get costly if large number of computers or servers. Read full review Verizon Business (formerly Verizon Enterprise)
The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content. I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone. I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating. Read full review Likelihood to Renew The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Verizon Business (formerly Verizon Enterprise)
Support Rating We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Read full review Verizon Business (formerly Verizon Enterprise)
Alternatives Considered We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Read full review Verizon Business (formerly Verizon Enterprise)
All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
Read full review Return on Investment It's been a great investment especially knowing our data is protected. We no longer worry about upgrade storage hardware or devices. Read full review Verizon Business (formerly Verizon Enterprise)
Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process. The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer. There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk. Read full review ScreenShots