What users are saying about
9 Ratings
9 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Vidyo

  • It is suited in the healthcare industry and it has some case studies.
  • It also helps teleworkers across our country, to be in touch with customers in remote areas.
  • It also has been a great help to remotely assist our support team.
  • And it has the API released to make some basic customization for our costumers.
Francisco Moraga profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Vidyo
8.0
High quality audio
Vidyo
7.6
High quality video
Vidyo
8.5
Low bandwidth requirements
Vidyo
8.0
Mobile support
Vidyo
7.8

Screen Sharing

Vidyo
8.9
Desktop sharing
Vidyo
8.6
Whiteboards
Vidyo
9.1

Online Meetings / Events

Vidyo
7.5
Calendar integration
Vidyo
8.1
Meeting initiation
Vidyo
8.6
Integrates with social media
Vidyo
4.6
Record meetings / events
Vidyo
8.2
Slideshows
Vidyo
7.9

Online Events Collaboration

Vidyo
7.5
Live chat
Vidyo
7.7
Audience polling
Vidyo
6.9
Q&A
Vidyo
7.9

Online Events Security

Vidyo
7.1
User authentication
Vidyo
7.9
Participant roles & permissions
Vidyo
7.9
Confidential attendee list
Vidyo
5.4

Pros

  • Ease of giving access to outside users via direct email link. Send out a public or private (permanent or temporary) link that provides access to the room to anyone They simply click the link to first download the desktop or mobile version based on device. Then they use that very same link to immediately join the room.
  • No hassle of setting up and verifying accounts as you do with others. Almost no technical problems of having to allow the application to access microphone or camera - common issue with Skype in my experience.
  • Most importantly, it's secure as you want it to be. No worries about information sharing, leaking, and Vidyo give great ability to share your screen, take control, and display documents.
John Pavarini profile photo

Cons

  • Google Chrome hates Vidyo (it feels like that, anyway). There is a special plug-in that you have to install, but the Vidyo website doesn't always catch the fact that you've installed the plug-in and keeps asking... or just ignores you (while you're running around in panic because you're missing the lecture).
  • Safari works fine most of the time, but I had a couple of times when I would login to the session I was supposed to attend... no one would be in the "room"... so I'd get suspicious and re-login to the very same session... and TA DA, the lecture has been going on without me (because I signed in too early, before the teacher did - that was my guess).
Zee Gimon profile photo

Support

Vidyo9.0
Based on 1 answer
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini profile photo

Alternatives Considered

Skype and Google Hangouts both need personal accounts in the app before you can connect to the video chat. Zoom, so far, was the most convenient of all because it worked great and quick. I haven't been the one to choose the apps, so I haven't had the chance to weigh in, but I think Zoom had better user experience than Vidyo (at least for me).
Zee Gimon profile photo

Return on Investment

  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
Zee Gimon profile photo

Pricing Details

Vidyo

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details