Likelihood to Recommend Aginity is able to track productivity which has been helping us be able to determine areas that need improvement. we have found agility very user-friendly in terms of ease of scalability. moreover, its ability to reuse SQL has saved us a lot of time because we do not have to re-code SQL.
Read full review If social is a big part of your business in more departments than just marketing and communications (marcom), make sure to let the team know and ask how Viralheat can accommodate multiple users and departments. Viralheat was great during the evaluation process because they were willing to show us exactly what they could do for our company - they even customized accounts for us to show us the true value of signing on.
Read full review Pros Query auto-completion Database exploration including schemas, tables, columns, distribution keys, sort keys, etc. Common scenario query samples, and easy access to table DDL Table size operational report Free community edition Read full review Viralheat’s reporting feature delivers analytics in presentation-grade spreadsheets. I include these images in reports or presentations to different teams. Monitoring is definitely a strong point. I am not limited by a conversation or mention limitation, which is especially important when tracking high-volume products or brands. We are able to quickly identify trends and act accordingly. The user experience is a pleasant one. Viralheat offers many comprehensive features but the layout of the product is simple and intuitive. I’m able to access any feature without having to click around into multiple places. Read full review Cons For one, I don't like how the parenthesis are automatically created as a set. Often times I only need to type one part of the parenthesis, but it creates a set of ( and ), forcing me to delete them because I didn't need the other half at where my cursor was. Same goes with any other sort of characters, such as ' '. I understand that it's suppose to be smart, but more often than not, it's causing more inconvenience and wasting more time, than actually saving time simply because it types an extra ) or ' for me. The error message and the log. I would think there probably is a log somewhere, but the fact that I've been using Aginity for close to a year now, and I still haven't found something similar to a log, is saying something about this feature. A log is like a standard thing nowadays, for running codes, to check against what has happened with the code, and for debugging what you have done wrong within the code. It also contains error messages, and help you troubleshoot with a clearer picture. The error message display current is very small and hard to read, sometimes the error message itself is not as easy to understand either. I use SAS on a daily basis as well, I feel like SAS has done a way better job on this issue, than Aginity. Read full review Not being able to reference in the native platform (e.g. LinkedIn, Facebook) the name of companies or users referenced in a post. Not being able to embed images natively. (e.g. Image attached to a post on Viralheat shows up as a url link on the native platform). Would love to see a calendar view of the scheduled posts as well as the current list view. Read full review Likelihood to Renew Viralheat provided our team with the kind of monitoring tool we were looking for. As an added bonus, they had a member of their team brainstorm the best ways for us to set up our account to ensure we weren’t missing anything. Great customer service.
Read full review Usability I found it really easy to use and I use it on a daily basis and can easily find my way around. It has the usability of a consumer application for an Enterprise product that does very complex things in a very elegant manner.
Read full review Support Rating The customer success team clearly cares about how well we do. They are quick to get back to us and they always offer to jump on a screen share so we can understand and learn new features.
Read full review Implementation Rating We were up and running within an hour.
Read full review Alternatives Considered Aginity offers the best tools for data research, which are easy to use and customize. Unlike Aginity,
AdvancedMiner wasn't only hard to deploy but also was highly-priced.
Read full review We chose Viralheat because it allowed us to do multiple things from one tool. We were able to monitor our brand mentions after each video, song, or album release - this provided us with valuable feedback abouout our brand and music. We were also able to connect our accounts and engage directly with our fans as well as post new content. We monitored the analytics around each release and campaign and were able to determine which were successful.
Read full review Return on Investment We are able to create analytics without needing programming skills. Query auto-completion. Database exploration includes schemas, tables, columns, distribution keys, sort keys, and so forth. Attractive GUI and easy to navigate for easy data reporting. Read full review Viralheat has helped me understand how real-life users react to things I build and/or test. I’ve gotten a better understanding of my space and the relevant news surrounding it. This helps me build a better product. It saves me a lot of time. I’m able to quickly monitor what’s important to me. Read full review ScreenShots