Hero, by Vivun vs. Xactly Forecasting

There are some major gaps in feature functionality that I would expect for a tool that is supposed to integrate well with SFDC. For instance, notes do not format in SFDC the way they do in Hero, by Vivun. Also, sales notes do not carry over from SFDC to Hero, by Vivun, so I still find myself logging into SFDC to view important info.

Incentivized

I think TopOPPS is better suited for the larger sales team with shorter sales cycles. We have very long sales cycles and we have not truly seen it impact how we do business in terms of sales. I also think it's better suited for teams that have a true sales manager monitoring the reps and opps.

Incentivized

• Build out checklists for opps
• record product enhancement request
• tie "activities" to opps

Incentivized

• Clean UI to make data more digestable
• Health Scoring
• Forecasting
• Milestone Tracking on Opportunities

Incentivized

• integrate seamlessly with SFDC
• tie notes to a specific activity
• user interface and navigation

Incentivized

• Wasn't super sticky for our team
• Is not compatible with our main sales outreach tool
• Initial onboarding was challenging

Incentivized

The tool was way [more]cost effective than something like Wave which is crazy expensive and not worth it. The other tools we evaluated were: 1. Salesforce's Wave Analytics - Too Expensive 2. Tableau - Not very user-friendly at the time and too expensive 3. Excel solutions - the data would become stale as soon as the Excel was exported.

Incentivized

• Ability to report on sales engineering time spent on an opportunity
• enter product enhancement requests based on customer feedback, which saves time by not having to log into Jira
• selecting activities from our calendars and tie to opps is a big time saver

Incentivized

• Honestly, we cannot put a value on it. It's hard to know if it helped or hurt, but don't think it has helped.

Incentivized