VMware Carbon Black Endpoint vs. Webroot Endpoint Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbon Black Endpoint
Score 8.8 out of 10
N/A
The VMware Carbon Black Endpoint solution (formerly Cb Defense) is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems. Endpoint Standard captures and stores endpoint activity, enabling a comprehensive view of any suspicious activity on endpoints, including visibility into the entire attack chain, so users can understand the…N/A
Webroot Endpoint Protection
Score 7.2 out of 10
N/A
Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the ground up to stop advanced threats like ransomware and phishing. For MSPs, the company offers the Webroot® Business Endpoint Protection + MDR security solution.
$150
per 5 seats
Pricing
VMware Carbon Black EndpointWebroot Endpoint Protection
Editions & Modules
No answers on this topic
Business Endpoint Protection
$150.00
per 5 seats
Business Endpoint Protection
$690.00
per 25 seats
Business Endpoint Protection
Contact sales team
per 50+ seats
Offerings
Pricing Offerings
Carbon Black EndpointWebroot Endpoint Protection
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
VMware Carbon Black EndpointWebroot Endpoint Protection
Top Pros
Top Cons
Features
VMware Carbon Black EndpointWebroot Endpoint Protection
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
VMware Carbon Black Endpoint
9.4
3 Ratings
10% above category average
Webroot Endpoint Protection
7.6
18 Ratings
11% below category average
Anti-Exploit Technology9.43 Ratings8.916 Ratings
Endpoint Detection and Response (EDR)9.73 Ratings9.013 Ratings
Centralized Management9.43 Ratings7.018 Ratings
Hybrid Deployment Support9.01 Ratings7.111 Ratings
Infection Remediation9.73 Ratings7.018 Ratings
Vulnerability Management9.62 Ratings7.015 Ratings
Malware Detection9.43 Ratings7.018 Ratings
Best Alternatives
VMware Carbon Black EndpointWebroot Endpoint Protection
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
VMware Carbon Black EndpointWebroot Endpoint Protection
Likelihood to Recommend
9.0
(7 ratings)
7.5
(23 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
9.0
(2 ratings)
Support Rating
8.8
(3 ratings)
9.5
(8 ratings)
Implementation Rating
-
(0 ratings)
7.7
(7 ratings)
User Testimonials
VMware Carbon Black EndpointWebroot Endpoint Protection
Likelihood to Recommend
VMware by Broadcom
Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
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Webroot, an OpenText company
The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.
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Pros
VMware by Broadcom
  • History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine.
  • Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation.
  • The Live Response, again goes hand in hand with the quarantine feature.
  • By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages.
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Webroot, an OpenText company
  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
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Cons
VMware by Broadcom
  • Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again.
  • Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents.
  • We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why.
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Webroot, an OpenText company
  • There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
  • Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
  • Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.
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Likelihood to Renew
VMware by Broadcom
No answers on this topic
Webroot, an OpenText company
It has proven successful so far in our environment for controlling malware/virus outbreaks.
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Usability
VMware by Broadcom
The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
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Webroot, an OpenText company
Like I said before, sometimes I can't find what I need to change a setting.
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Support Rating
VMware by Broadcom
First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
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Webroot, an OpenText company
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
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Implementation Rating
VMware by Broadcom
No answers on this topic
Webroot, an OpenText company
I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.
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Alternatives Considered
VMware by Broadcom
Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
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Webroot, an OpenText company
We found other products to be able to detect malware and malicious URL's better than Webroot Endpoint Protection. Thus, we moved away from Webroot Endpoint Protection. Also, over the years, there were at least 2 big mistakes by Webroot, where our business applications were flagged as malicious as a false positive. Webroot did a public apology, but those mistakes were highly disruptive.
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Return on Investment
VMware by Broadcom
  • Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention".
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Webroot, an OpenText company
  • The licenses are pretty expensive but less costly than an actual malware infestation.
  • We have tremendous peace of mind knowing that our machines and communications are secure.
  • Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.
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ScreenShots

Carbon Black Endpoint Screenshots

Screenshot of Cb Defense Dashboard
See every attack and potential threat at a glance in this interactive viewScreenshot of Cb Defense Alert Triage
Get answers to how and why each attack occurredScreenshot of Cb Defense Response
Strengthen your defenses with every attack