Remote Desktop Services vs. VMware Horizon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Services
Score 9.0 out of 10
N/A
Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
VMware Horizon
Score 8.0 out of 10
N/A
A VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.
$4.67
per month per user
Pricing
Remote Desktop ServicesVMware Horizon
Editions & Modules
No answers on this topic
Horizon Apps Standard
$4.67
per month per user
Horizon Standard Plus
$5.79
per month per user
Horizon Apps Universal
$6.00
per month per user
Horizon Enterprise Plus
$10.71
per month per user
Horizon Universal
$12.50
per month per user
Offerings
Pricing Offerings
Remote Desktop ServicesVMware Horizon
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ServicesVMware Horizon
Considered Both Products
Remote Desktop Services
Chose Remote Desktop Services
We used RDS on-site primarily because of how easy it is for users to transition from their own desktop to a remote desktop. However, from off-site, there are VPN and other security considerations to take into account, and the process gets a little more complex. In this …
Chose Remote Desktop Services
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily …
VMware Horizon
Chose VMware Horizon
Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. …
Top Pros
Top Cons
Features
Remote Desktop ServicesVMware Horizon
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Services
8.9
3 Ratings
8% above category average
VMware Horizon
-
Ratings
Screen sharing9.33 Ratings00 Ratings
File transfer9.33 Ratings00 Ratings
Secure remote access with Smart Card authentication8.01 Ratings00 Ratings
Access to sleeping/powered-off computers8.01 Ratings00 Ratings
Over-the-Internet remote session8.73 Ratings00 Ratings
Initiate remote control from mobile10.02 Ratings00 Ratings
Remote management of servers & workstations9.02 Ratings00 Ratings
Remote Active Directory® management9.02 Ratings00 Ratings
Centralized management dashboard9.02 Ratings00 Ratings
Session record9.52 Ratings00 Ratings
Monitoring and Alerts8.02 Ratings00 Ratings
Best Alternatives
Remote Desktop ServicesVMware Horizon
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Getscreen.me
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Score 9.8 out of 10
VMware Fusion
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Score 8.4 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
VMware Fusion
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Score 8.4 out of 10
Enterprises
BeyondTrust Privileged Remote Access
BeyondTrust Privileged Remote Access
Score 9.1 out of 10
VMware Fusion
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ServicesVMware Horizon
Likelihood to Recommend
9.3
(17 ratings)
7.2
(35 ratings)
Likelihood to Renew
6.0
(1 ratings)
10.0
(1 ratings)
Usability
6.6
(2 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
5.0
(1 ratings)
10.0
(4 ratings)
Support Rating
3.0
(1 ratings)
8.1
(10 ratings)
Ease of integration
5.0
(1 ratings)
8.7
(3 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Remote Desktop ServicesVMware Horizon
Likelihood to Recommend
Microsoft
Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.
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VMware by Broadcom
VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
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Pros
Microsoft
  • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
  • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
  • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
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VMware by Broadcom
  • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
  • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
  • The connection is thin client that does not require large amount of bandwidth.
  • Client application is available for all common devices and O/S’s.
  • No need to install, configure and maintain applications on local desktop.
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Cons
Microsoft
  • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
  • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
  • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
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VMware by Broadcom
  • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
  • Speed up the boot process of the environment when servers need maintenance
  • Provide clear steps on what should be upgrade path in terms of components, the order
  • price! A bit too much
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Likelihood to Renew
Microsoft
No answers on this topic
VMware by Broadcom
We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
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Usability
Microsoft
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
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VMware by Broadcom
VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
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Performance
Microsoft
There are some third party tools available that allow you to manage multiple connections.
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VMware by Broadcom
Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network
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Support Rating
Microsoft
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
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VMware by Broadcom
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
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Alternatives Considered
Microsoft
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
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VMware by Broadcom
Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
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Return on Investment
Microsoft
  • Allowed remote users access from home
  • Shared file access for multipolar users from a centralized location
  • Cost to add additional users when maxed out
  • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
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VMware by Broadcom
  • Saved money on PC purchases.
  • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
  • Bit of a learning curve to get the deployment right for the environment.
  • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
  • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
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ScreenShots