AppRiver from OpenText vs. Voltage by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppRiver from OpenText
Score 7.6 out of 10
N/A
AppRiver from OpenText (formerly from Zix from 2019, which was acquired by OpenText), is a hosted messaging gateway and security platform featuring anti-spam and email encryption / data loss capability.N/A
Voltage by OpenText
Score 7.4 out of 10
N/A
Micro Focus Voltage SecureMail (formerly HP SecureMail) is an email encryption platform based on technology acquired with Voltage Security (February 2015) by HPE and then acquired by Micro Focus in 2017.N/A
Pricing
AppRiver from OpenTextVoltage by OpenText
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppRiver from OpenTextVoltage by OpenText
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AppRiver from OpenTextVoltage by OpenText
Top Pros
Top Cons
Features
AppRiver from OpenTextVoltage by OpenText
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
AppRiver from OpenText
8.6
7 Ratings
2% above category average
Voltage by OpenText
-
Ratings
Anti-malware9.86 Ratings00 Ratings
Customizability8.86 Ratings00 Ratings
Data Loss Protection7.24 Ratings00 Ratings
Threat Detection9.87 Ratings00 Ratings
Sandboxing6.95 Ratings00 Ratings
End-to-End Encryption9.07 Ratings00 Ratings
Management Tools8.77 Ratings00 Ratings
Best Alternatives
AppRiver from OpenTextVoltage by OpenText
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppRiver from OpenTextVoltage by OpenText
Likelihood to Recommend
9.0
(31 ratings)
8.2
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(25 ratings)
-
(0 ratings)
User Testimonials
AppRiver from OpenTextVoltage by OpenText
Likelihood to Recommend
OpenText
AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
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OpenText
Larger corporations that require identity-based encryption would benefit from the product. Smaller corporations that want a more feature-rich product with a better user experience would not benefit as much
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Pros
OpenText
  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
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OpenText
  • Encryption
  • Format Preserving Encryption
  • Scalable
  • Simple licensing models
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Cons
OpenText
  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
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OpenText
  • Its web-portal is pretty bare bones, unlike some competitors that are more feature-rich
  • Its documentation is also voluminous, making it hard to find something since it is spread across multiple manuals for particular features.
  • It doesn't support IMAP connections, unlike some of its competitors.
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Usability
OpenText
AppRiver is very easy to use. A new employee can begin using it on their first day.
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OpenText
No answers on this topic
Support Rating
OpenText
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
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OpenText
No answers on this topic
Alternatives Considered
OpenText
AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
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OpenText
FPE, which was one of the reasons for the technology and capability across large organisations made it a very easy decision. Reference customers throughout the world across FinTec's. The new cloud service models are really interesting. the amount of value in their R & D teams.
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Return on Investment
OpenText
  • Efficiency, teams adapt quickly to changes or new business needs.
  • Support gives us alternatives on how to establish new timings for new business lines on email.
  • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
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OpenText
  • Decided not to use the product after looking at competitors.
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ScreenShots