Chose Twilio
We use other services for sending SMS and also for video streaming. both services were implemented before Twilio's whatsapp business service, so we might be interested in those tools
Product | Rating | Most Used By | Product Summary | Starting Price |
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Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant | |
Vonage Business Communications | N/A | Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed. | N/A |
Twilio | Vonage Business Communications | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | — | ||||||||||||||
More Pricing Information |
Twilio | Vonage Business Communications | |
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Considered Both Products | Twilio | Vonage Business Communications No answer on this topic |
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Top Cons |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Twilio | Vonage Business Communications | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Nextiva Business Phone Service Score 9.1 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Nextiva Business Phone Service Score 9.1 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Twilio | Vonage Business Communications | |
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Likelihood to Recommend | 6.6 (70 ratings) | 1.8 (22 ratings) |
Likelihood to Renew | 8.1 (5 ratings) | 10.0 (1 ratings) |
Usability | 9.5 (10 ratings) | 7.5 (2 ratings) |
Performance | 7.0 (15 ratings) | - (0 ratings) |
Support Rating | 5.7 (16 ratings) | 8.5 (10 ratings) |
Implementation Rating | 9.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 10.0 (1 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Twilio | Vonage Business Communications | |
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Likelihood to Recommend | Twilio | Vonage |
Pros | Twilio | Vonage |
Cons | Twilio | Vonage |
Likelihood to Renew | Twilio | Vonage No answers on this topic |
Usability | Twilio | Vonage |
Performance | Twilio | Vonage No answers on this topic |
Support Rating | Twilio | Vonage |
Implementation Rating | Twilio | Vonage No answers on this topic |
Alternatives Considered | Twilio | Vonage |
Contract Terms and Pricing Model | Twilio | Vonage No answers on this topic |
Return on Investment | Twilio | Vonage |
ScreenShots | Twilio Screenshots |