What users are saying about
64 Ratings
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
211 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Webex Events

Cisco Webex Events is well suited for internal meetings or all-staff presentations. I would not recommend it be used for client-facing or stakeholder presentations, education seminars or any particular event where a branding opportunity would be valuable (since this is unavailable in Webex Events)
Camille Boukhaled | TrustRadius Reviewer

Zoom Video Webinar

If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
Jitendra Choubisa | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Webex Events
6.5
Zoom Video Webinar
7.9
Dashboards
Webex Events
6.7
Zoom Video Webinar
7.9
Data exportability
Webex Events
6.3
Zoom Video Webinar
8.0

Performance & Compatibility of Online Events Software

Webex Events
6.5
Zoom Video Webinar
9.0
High quality audio
Webex Events
7.2
Zoom Video Webinar
9.2
Mobile support
Webex Events
5.7
Zoom Video Webinar
8.8

Online Meetings / Events

Webex Events
7.2
Zoom Video Webinar
9.2
Calendar integration
Webex Events
7.0
Zoom Video Webinar
9.1
Record meetings / events
Webex Events
7.0
Zoom Video Webinar
9.5
Slideshows
Webex Events
7.4
Zoom Video Webinar
9.2
Event registration
Webex Events
7.4
Zoom Video Webinar
9.2

Online Events Collaboration

Webex Events
6.8
Zoom Video Webinar
8.3
Audience polling
Webex Events
6.9
Zoom Video Webinar
8.2
Q&A
Webex Events
6.6
Zoom Video Webinar
8.4

Online Events Security

Webex Events
7.3
Zoom Video Webinar
8.6
Participant roles & permissions
Webex Events
6.9
Zoom Video Webinar
9.2
Confidential attendee list
Webex Events
7.7
Zoom Video Webinar
8.1

Online Events Marketing

Webex Events
5.3
Zoom Video Webinar
7.4
Branding options
Webex Events
5.2
Zoom Video Webinar
7.3
Integration to Marketing Automation
Webex Events
5.3
Zoom Video Webinar
7.5

Pros

Webex Events

  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
Albert Ellenich | TrustRadius Reviewer

Cons

Webex Events

  • WebEx lacks some capability and functionality compared to other products available (i.e. Adobe Connect).
  • The video output that WebEx produces are in a format that is not universal (.arf). This means that editing the video can be somewhat troublesome.
  • WebEx sometimes has issues loading with certain browsers.
Brennan Andrews | TrustRadius Reviewer

Zoom Video Webinar

  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
Rocky Kev | TrustRadius Reviewer

Likelihood to Renew

Webex Events

Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 10.0
Based on 2 answers
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Mike Madsen | TrustRadius Reviewer

Usability

Webex Events

Webex Events 8.1
Based on 7 answers
Cisco Webex Events allows us to connect with internal and external users. Cisco Webex Events is easy to use and set up. It has great video and audio quality. It has always been available for our scheduled events. And COVID-19, has allowed us to continue conducting our panel discussions and focus groups to keep new product development moving forward at a rapid pace.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 9.0
Based on 4 answers
I really enjoy all of the great and easy-to-use features Zoom has to offer, such as recording, screen sharing, breakout groups, and more! It's such an easy interface to use for educational purposes, making virtual learning the best it can be.
The purpose for a high rating is, it has really made life easy and made work from home possible in many ways.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex Events

Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Performance

Webex Events

Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Support Rating

Webex Events

Webex Events 8.4
Based on 8 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

Zoom Video Webinar 9.0
Based on 3 answers
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
Kesta Bramble | TrustRadius Reviewer

Implementation Rating

Webex Events

Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons.I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for anything more the small conversations.Blackboard Collaborate has some had some up and downs, they have tried to re-release it a few times with drastic UI changes but it's not something Blackboard has even really nailed + plus obviously, it's tied to an organization using Blackboard as their primary LMS with may not work for you. While there may be a stand-alone purchasing option It's typically tied into buying a package of products from Blackboard. Adobe Connect was OK, I used it for years but it's not up to par with the quality I expect from Adobe. The updates they've made to it over the years are quite minimal and its flash-based tech is a growing issue. Also, the creation of meeting rooms and telephone/conference line integrations are extremely tedious. If you do go with this product at least get the hosting through Adobe, hosting locally seems to add a high level of slow down to the system and their support of self-hosted users has been subpar.Lasty, GoToMeeting is probably one of the few products on here I would flat out call AWFUL. I wouldn't use it even if they paid me. Avoid.
Mark Nowowiejski | TrustRadius Reviewer

Scalability

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Zoom Video Webinar

No score
No answers yet
No answers on this topic

Return on Investment

Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Zoom Video Webinar

  • Zoom has increased the productivity of our research team thanks to its intuitive interface and excellent audio and video quality. We can have discussions without the interruption of buffering or the annoyance of a video/audio lag.
  • We have increased the number of research publications and the volume of research we produce, as we can easily meet with remote collaborators.
  • Zoom helps our research team save money by avoiding travel costs associated with in-person meetings.
Maike Holthuijzen | TrustRadius Reviewer

Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Events Editions & Modules

Edition
Try Webex EventsContact Sales
    Additional Pricing Details

    Zoom Video Webinar

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Zoom Video Webinar Editions & Modules

    Edition
    100 Attendees$40.001
    1,000 Attendees$340.001
    10,000 Attendees$6,4901
    1. Per Month
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Webex Events
    6.6
    Zoom Video Webinar
    8.7

    Likelihood to Renew

    Webex Events
    8.0
    Zoom Video Webinar
    10.0

    Usability

    Webex Events
    8.1
    Zoom Video Webinar
    9.0

    Reliability and Availability

    Webex Events
    10.0
    Zoom Video Webinar

    Performance

    Webex Events
    10.0
    Zoom Video Webinar

    Support Rating

    Webex Events
    8.4
    Zoom Video Webinar
    9.0

    Implementation Rating

    Webex Events
    8.0
    Zoom Video Webinar

    Scalability

    Webex Events
    9.0
    Zoom Video Webinar

    Add comparison