Webex Events (formerly Socio) vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webex Events (formerly Socio)
Score 8.6 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Zoom Events & Webinars
Score 8.4 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$79
per month starting with 500 attendees
Pricing
Webex Events (formerly Socio)Zoom Events & Webinars
Editions & Modules
No answers on this topic
Zoom Webinars
starting at $79
per month starting with 500 attendees
Zoom Sessions
starting at $99
per month starting with 100 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Offerings
Pricing Offerings
Webex Events (formerly Socio)Zoom Events & Webinars
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Webex Events (formerly Socio)Zoom Events & Webinars
Considered Both Products
Webex Events (formerly Socio)
Chose Webex Events (formerly Socio)
Socio offers more features for attendees, admins, speakers and sponsors which we didn't find with other companies.
Zoom Events & Webinars

No answer on this topic

Top Pros
Top Cons
Features
Webex Events (formerly Socio)Zoom Events & Webinars
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Webex Events (formerly Socio)
8.7
6 Ratings
5% above category average
Zoom Events & Webinars
-
Ratings
Responsive Design for Web Access8.66 Ratings00 Ratings
Mobile Application9.06 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.66 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Webex Events (formerly Socio)
9.4
5 Ratings
14% above category average
Zoom Events & Webinars
-
Ratings
Calendar integration10.01 Ratings00 Ratings
Meeting initiation10.01 Ratings00 Ratings
Integrates with social media10.01 Ratings00 Ratings
Record meetings / events8.74 Ratings00 Ratings
Slideshows9.01 Ratings00 Ratings
Event registration8.75 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Webex Events (formerly Socio)
8.4
4 Ratings
5% above category average
Zoom Events & Webinars
-
Ratings
Live chat8.74 Ratings00 Ratings
Audience polling8.63 Ratings00 Ratings
Q&A8.04 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Webex Events (formerly Socio)
9.1
4 Ratings
6% above category average
Zoom Events & Webinars
-
Ratings
User authentication8.94 Ratings00 Ratings
Participant roles & permissions9.14 Ratings00 Ratings
Confidential attendee list9.34 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Webex Events (formerly Socio)
8.5
4 Ratings
3% above category average
Zoom Events & Webinars
8.2
30 Ratings
3% below category average
Branding options8.23 Ratings8.030 Ratings
Attendee list export8.94 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Webex Events (formerly Socio)
8.7
5 Ratings
7% above category average
Zoom Events & Webinars
8.4
2 Ratings
2% above category average
Registration, RSVP, and ticketing8.64 Ratings9.02 Ratings
Email marketing10.01 Ratings7.01 Ratings
Livestreaming8.74 Ratings9.52 Ratings
Audience engagement8.15 Ratings7.52 Ratings
Event recording8.74 Ratings10.02 Ratings
Virtual booths8.04 Ratings8.02 Ratings
Networking8.44 Ratings6.52 Ratings
Event analytics8.74 Ratings9.52 Ratings
Best Alternatives
Webex Events (formerly Socio)Zoom Events & Webinars
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
BigMarker
BigMarker
Score 8.6 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Whova
Whova
Score 8.9 out of 10
Whova
Whova
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webex Events (formerly Socio)Zoom Events & Webinars
Likelihood to Recommend
9.2
(56 ratings)
9.1
(58 ratings)
Likelihood to Renew
9.1
(2 ratings)
2.0
(3 ratings)
Usability
-
(0 ratings)
8.5
(10 ratings)
Support Rating
8.2
(1 ratings)
8.1
(7 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Webex Events (formerly Socio)Zoom Events & Webinars
Likelihood to Recommend
Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
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Zoom
I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
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Pros
Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
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Zoom
  • Simple user experience--very intuitive for attendees to join, interact with Q&A
  • Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc
  • Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars.
  • Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature.
  • The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set.
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Cons
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
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Zoom
  • Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes.
  • While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations.
  • There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer.
  • Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations.
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Likelihood to Renew
Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
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Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Cisco
No answers on this topic
Zoom
Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
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Support Rating
Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Zoom
Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Implementation Rating
Cisco
No answers on this topic
Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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Zoom
Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
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Return on Investment
Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
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Zoom
  • I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room.
  • Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems.
  • Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved.
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ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of Webex Events (formerly Socio) Video Rooms: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of Webex Events (formerly Socio)  Lead Retrieval: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features