What users are saying about
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Top Rated
70 Ratings
264 Ratings

Webex Events

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Top Rated
70 Ratings
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Score 8.8 out of 100
264 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Reporting & Analytics

    Webex Events

    Feature Set Not Supported
    N/A
    7.4

    Zoom Webinars

    74%
    Zoom Webinars ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    7.4
    74%
    32 Ratings

    Data exportability

    N/A
    0 Ratings
    7.5
    75%
    29 Ratings

    Performance & Compatibility of Online Events Software

    Webex Events

    Feature Set Not Supported
    N/A
    8.2

    Zoom Webinars

    82%
    Zoom Webinars ranks higher in 2/2 features

    High quality audio

    N/A
    0 Ratings
    8.1
    81%
    46 Ratings

    Mobile support

    N/A
    0 Ratings
    8.3
    83%
    43 Ratings

    Online Meetings / Events

    Webex Events

    Feature Set Not Supported
    N/A
    8.9

    Zoom Webinars

    89%
    Zoom Webinars ranks higher in 4/4 features

    Calendar integration

    N/A
    0 Ratings
    9.1
    91%
    44 Ratings

    Record meetings / events

    N/A
    0 Ratings
    9.0
    90%
    45 Ratings

    Slideshows

    N/A
    0 Ratings
    9.1
    91%
    40 Ratings

    Event registration

    N/A
    0 Ratings
    8.4
    84%
    31 Ratings

    Online Events Collaboration

    Webex Events

    Feature Set Not Supported
    N/A
    8.2

    Zoom Webinars

    82%
    Zoom Webinars ranks higher in 2/2 features

    Audience polling

    N/A
    0 Ratings
    7.7
    77%
    31 Ratings

    Q&A

    N/A
    0 Ratings
    8.7
    87%
    36 Ratings

    Online Events Security

    Webex Events

    Feature Set Not Supported
    N/A
    8.1

    Zoom Webinars

    81%
    Zoom Webinars ranks higher in 2/2 features

    Participant roles & permissions

    N/A
    0 Ratings
    8.7
    87%
    42 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.5
    75%
    31 Ratings

    Online Events Marketing

    Webex Events

    Feature Set Not Supported
    N/A
    7.7

    Zoom Webinars

    77%
    Zoom Webinars ranks higher in 2/2 features

    Branding options

    N/A
    0 Ratings
    7.5
    75%
    26 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    7.9
    79%
    20 Ratings

    Attribute Ratings

    • Webex Events is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.4

    Webex Events

    94%
    48 Ratings
    8.7

    Zoom Webinars

    87%
    47 Ratings

    Likelihood to Renew

    Webex Events

    N/A
    0 Ratings
    10.0

    Zoom Webinars

    100%
    2 Ratings

    Usability

    Webex Events

    N/A
    0 Ratings
    8.8

    Zoom Webinars

    88%
    7 Ratings

    Support Rating

    Webex Events

    N/A
    0 Ratings
    8.8

    Zoom Webinars

    88%
    6 Ratings

    Likelihood to Recommend

    Cisco

    It's a great platform for a virtual event as well as an easy way to create a phone app for an in-person or hybrid event. It's especially good if your event is not simply open to the public and you want to restrict access to the content to those who have paid/registered etc.
    Read full review

    Zoom

    If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
    Read full review

    Pros

    Cisco

    • Customer service and attention is the best that I have seen. We have use 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues
    • The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers) and not only did it handle it - but it looked good.
    • Socio continually adds improvements to the product that really do make it better. They provide ample information on how to use each new feature as well.
    • Many of the changes to the product I know came from direct requests made by our organization.
    Read full review

    Zoom

    • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
    • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
    • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
    Read full review

    Cons

    Cisco

    • The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
    • Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
    • Documentation and knowledgebase could be more substantive.
    Read full review

    Zoom

    • It can get expensive with a large team.
    • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
    • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
    Read full review

    Pricing Details

    Webex Events

    Starting Price

    Editions & Modules

    Webex Events editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Zoom Webinars

      Starting Price

      $40 per month

      Editions & Modules

      Zoom Webinars editions and modules pricing
      EditionModules
      100 Attendees$40.001
      1,000 Attendees$340.002
      10,000 Attendees$6,4903

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      No answers on this topic

      Zoom

      We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
      Read full review

      Usability

      Cisco

      No answers on this topic

      Zoom

      Ease of use and fairly simple to navigate to set up or attend a meeting. It is a simple set up and you can use simple help tutorials to get to where you need. Other users without a camera or microphone will be able to attend a meeting with a simple interface that will allow them to join. By not limiting users more people are able to use this product.
      Read full review

      Support Rating

      Cisco

      No answers on this topic

      Zoom

      Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
      Read full review

      Alternatives Considered

      Cisco

      We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
      Read full review

      Zoom

      I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons. I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for anything more the small conversations. Blackboard Collaborate has some had some up and downs, they have tried to re-release it a few times with drastic UI changes but it's not something Blackboard has even really nailed + plus obviously, it's tied to an organization using Blackboard as their primary LMS with may not work for you. While there may be a stand-alone purchasing option It's typically tied into buying a package of products from Blackboard. Adobe Connect was OK, I used it for years but it's not up to par with the quality I expect from Adobe. The updates they've made to it over the years are quite minimal and its flash-based tech is a growing issue. Also, the creation of meeting rooms and telephone/conference line integrations are extremely tedious. If you do go with this product at least get the hosting through Adobe, hosting locally seems to add a high level of slow down to the system and their support of self-hosted users has been subpar. Lasty, GoToMeeting is probably one of the few products on here I would flat out call AWFUL. I wouldn't use it even if they paid me. Avoid.
      Read full review

      Return on Investment

      Cisco

      • Socio has improved the ROI on my fundraising events by keeping attendees focus and housed in the event. With Zoom or random links attached they get lost in the web of distractions.
      • Attendees are easily able to connect with speakers, providers and others guests.
      • I can incorporate donation links, monthly giving, and silent auctions all in one easy-to-find place!
      • Sponsors do not feel left out! They can highlight exactly what they want and be engaged virtually!
      Read full review

      Zoom

      • Zoom has increased the productivity of our research team thanks to its intuitive interface and excellent audio and video quality. We can have discussions without the interruption of buffering or the annoyance of a video/audio lag.
      • We have increased the number of research publications and the volume of research we produce, as we can easily meet with remote collaborators.
      • Zoom helps our research team save money by avoiding travel costs associated with in-person meetings.
      Read full review

      Screenshots

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