What users are saying about

Webgility

8 Ratings

Magento Open Source

Top Rated
71 Ratings

Webgility

8 Ratings
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Score 8.6 out of 101

Magento Open Source

Top Rated
71 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

Webgility

Webgility is a great tool for all e-Commerce business, especially businesses that have large sales volume.
Ginnie Pham profile photo

Magento Open Source

If you have a lively dev department and are selling $5m+/year, then this may be an option for you. But then you should probably be using Magento Enterprise anyway. I am convinced that Magento allows and follows the Open Source version not to provide any meaningful support but to glean new ideas to attract Enterprise customers.
Brendon Brown profile photo

Feature Rating Comparison

Online Storefront

Webgility
8.6
Magento Open Source
7.7
Product management
Webgility
8.2
Magento Open Source
7.9
Website integration
Webgility
9.1
Magento Open Source
7.9
Product catalog & listings
Webgility
Magento Open Source
8.4
Bulk product upload
Webgility
Magento Open Source
7.0
Branding
Webgility
Magento Open Source
7.5
Mobile storefront
Webgility
Magento Open Source
7.9
Product variations
Webgility
Magento Open Source
8.2
Visual customization
Webgility
Magento Open Source
7.3
CMS
Webgility
Magento Open Source
7.3

Online Shopping Cart

Webgility
Magento Open Source
7.0
Abandoned cart recovery
Webgility
Magento Open Source
6.3
Checkout user experience
Webgility
Magento Open Source
7.7

Online Payment System

Webgility
Magento Open Source
8.1
eCommerce security
Webgility
Magento Open Source
8.1

eCommerce Marketing

Webgility
Magento Open Source
7.4
Promotions & discounts
Webgility
Magento Open Source
8.9
Personalized recommendations
Webgility
Magento Open Source
6.3
SEO
Webgility
Magento Open Source
7.0

eCommerce Business Management

Webgility
Magento Open Source
8.3
Multi-site management
Webgility
Magento Open Source
8.7
Order processing
Webgility
Magento Open Source
8.9
Inventory management
Webgility
Magento Open Source
8.1
Shipping
Webgility
Magento Open Source
7.6
Custom functionality
Webgility
Magento Open Source
8.2

Pros

  • Customer Service is helpful and supportive
  • Relatively quick
  • Ensuring to accurately import sales transactions and customer information to Quickbooks
Ginnie Pham profile photo
  • Magento 2 CE has a very robust document workflow which mirrors most mid-large ERP systems. There's a "papertrail" which mimics your business processes, and each part of the process is exposed to the API which makes for some great integration potential.
  • Magento 2 CE is also great for tracking customer history, saves a record for each and allows you to understand customer interests better.
  • Magento 2 CE is highly expandable, with a full marketplace of free and premium modules that should accomplish some pretty niche sales or service goals.
Brendon Brown profile photo

Cons

  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Ginnie Pham profile photo
  • The community around Magento is very poor compared to other software. We migrated to WooCommerce and definitely there's more support there. More plugins, extensions, developers, etc., and at a reasonable price. This is one of the key points why we migrated. Magento is very expensive and slow to develop here. For WooCommerce there are plugins for everything, from popular analytics software to loyalty. This is a HUGE point to consider.
  • Debugging is painful. Some times you get an error that shut downs your entire store, and why did it happen? No clue. There's no documentation, there are 20,000+ files and at least for us, the framework on which it is built is not that user-friendly. This is expensive and there are not that many options compared to other software.
  • Changing the design or making changes is also very hard, because of the framework, the many files, and how complex Magento is.
Santiago Valdés profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Magento Open Source10.0
Based on 1 answer
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Bret Williams profile photo

Alternatives Considered

I did not find any other solution available for our need.
No photo available
I have worked with Shopify, osCommerce, and WooCommerce.
No photo available

Return on Investment

  • The biggest ROI is definitely the time saving and eliminating human errors.
Ginnie Pham profile photo
  • It definitely let us start with a decent store and scale from 0 to 15,000 products without many performance issues. But that comes with a cost: we were unable to change the design of the checkout, SEO was poor, and adding banners or more store-related things was very time consuming.
  • Debugging is hard and you will break your head with some errors that break your store, and you don't know how to solve them. This was one of the reasons why we left it.
Santiago Valdés profile photo

Screenshots

Pricing Details

Webgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)
Webgility Editions & Modules
Webgility
Edition
Advanced
$399/mo (Billed Annually)1
Premium
$599/mo (Billed Annually)2
1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details

Magento Open Source

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Magento Open Source Editions & Modules
Magento Open Source
Additional Pricing Details