What users are saying about

Webgility

8 Ratings

TradeGecko

4 Ratings

Webgility

8 Ratings
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Score 8.6 out of 101

TradeGecko

4 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

Webgility

Webgility is a great tool for all e-Commerce business, especially businesses that have large sales volume.
Ginnie Pham profile photo

TradeGecko

Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell.You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants.'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system.If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.
Wayne Spivak profile photo

Feature Rating Comparison

Online Storefront

Webgility
8.6
TradeGecko
Product management
Webgility
8.2
TradeGecko
Website integration
Webgility
9.1
TradeGecko

Pros

  • Support is excellent. Short wait time and screen sharing has resolved every problem I've had (and I've only had a few issues).
  • Integrates extremely well with Big Commerce and QuickBooks.
  • Handles our high volume of SKU's (30,000+) and sales really well.
Ashley Kumbier, CPA profile photo
  • Interface with WooCommerce.
  • Interface with Xero.
  • Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
  • Works with ShipStation extremely well.
  • Works with major EDI vendors (with reservations).
Wayne Spivak profile photo

Cons

  • Initial set up can be a bit confusing, and not very intuitive for new users
Mark Testere profile photo
  • It doesn't handle salespeople (we're not talking commissions, just a field for salespeople).
  • It doesn't have credit limit checking.
  • They have an issue with sales tax (recalcuating tax on API feeds where tax has already been calculated).
  • There B2B needs a lot more functionality, but it does work.
  • If you use the B2B and you get a return, they only have credit card refunds capability of all or nothing - totally unrealistic.
Wayne Spivak profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
TradeGecko10.0
Based on 1 answer
TG works well for us.
No photo available

Usability

No score
No answers yet
No answers on this topic
TradeGecko8.0
Based on 1 answer
TG is good and easy to use, but could be improved
No photo available

Alternatives Considered

I did not find any other solution available for our need.
No photo available
I looked at several other products and either they were cost prohibitive or just too complex. If I wanted complexity I would go with a full suite approach (Navision, Intacct, Netsuite, Sage, etc.) for a major price point entrance into the accounting system world.While TG has been at times very aggravating overall I'm more that satisfied given the clients operating parameters. No software solution is perfect - no matter what the software publisher says!
Wayne Spivak profile photo

Return on Investment

  • There is an on-going monthly fee, but our company finds it is well worth it for both the support we recieve as well as the time saved by not manually entering orders into out accounting software from our online store.
  • The biggest ROI is absolutely time saved in entering orders.
Ashley Kumbier, CPA profile photo
  • I have spent an inordinate amount of time getting them to see what realistic business rules are (not just for my client, but for business in general).
  • I believe their engineers, analysts and many of their customer service people need more real-life business experience since they truly don't understand concepts as simple as "sales pipeline" or as mentioned before, you don't recalculate sales tax when you are not the books of record.
Wayne Spivak profile photo

Pricing Details

Webgility

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)
Webgility Editions & Modules
Webgility
Edition
Advanced
$399/mo (Billed Annually)1
Premium
$599/mo (Billed Annually)2
1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details

TradeGecko

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
TradeGecko Editions & Modules
TradeGecko
Additional Pricing Details
Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime. Basic - $99/month Business - $249/month Business Premium - $449/month Enterprise - $999/month