Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ON24
Score 8.4 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
WebinarJam
Score 8.7 out of 10
N/A
WebinarJam is designed to allow users to host online events with HD streaming, interactive features like polls and chat, integrations, analytics, and payment processing that are intended to help maximize online growth.
$39
per month
Pricing
ON24WebinarJam
Editions & Modules
No answers on this topic
Starter
$39
per month for 1 presenter and 100 attendees
Basic
$79
per month for 2 presenters and 500 attendees
Professional
$229
per month for 4 presenters and 2000 attendees
Enterprise
$379
per month for 6 presenters and 5000 attendees
Offerings
Pricing Offerings
ON24WebinarJam
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ON24WebinarJam
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
ON24
7.3
376 Ratings
11% below category average
WebinarJam
6.1
8 Ratings
29% below category average
Calendar integration8.0322 Ratings8.06 Ratings
Meeting initiation7.03 Ratings00 Ratings
Integrates with social media2.02 Ratings00 Ratings
Record meetings / events8.5359 Ratings3.28 Ratings
Slideshows9.0356 Ratings9.97 Ratings
Event registration9.4354 Ratings3.28 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
ON24
8.6
378 Ratings
7% above category average
WebinarJam
7.3
8 Ratings
13% below category average
Live chat7.03 Ratings00 Ratings
Audience polling9.3341 Ratings10.07 Ratings
Q&A9.4375 Ratings4.78 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
ON24
8.3
350 Ratings
3% below category average
WebinarJam
10.0
7 Ratings
18% above category average
User authentication8.02 Ratings00 Ratings
Participant roles & permissions8.2340 Ratings10.07 Ratings
Confidential attendee list8.7325 Ratings10.06 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
ON24
8.2
352 Ratings
1% below category average
WebinarJam
2.4
8 Ratings
107% below category average
Branding options8.6345 Ratings2.58 Ratings
Integration to Marketing Automation7.7299 Ratings2.38 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ON24
-
Ratings
WebinarJam
4.8
8 Ratings
44% below category average
Dashboards00 Ratings2.58 Ratings
Data exportability00 Ratings7.27 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
ON24
-
Ratings
WebinarJam
9.0
7 Ratings
11% above category average
High quality audio00 Ratings9.97 Ratings
Mobile support00 Ratings8.16 Ratings
Best Alternatives
ON24WebinarJam
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Webex Webinars
Webex Webinars
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ON24WebinarJam
Likelihood to Recommend
8.6
(420 ratings)
3.2
(8 ratings)
Likelihood to Renew
9.4
(39 ratings)
-
(0 ratings)
Usability
9.3
(21 ratings)
3.2
(4 ratings)
Availability
8.2
(207 ratings)
-
(0 ratings)
Performance
6.5
(5 ratings)
-
(0 ratings)
Support Rating
9.1
(28 ratings)
3.3
(4 ratings)
In-Person Training
7.4
(2 ratings)
-
(0 ratings)
Online Training
7.4
(3 ratings)
-
(0 ratings)
Implementation Rating
8.5
(9 ratings)
-
(0 ratings)
Configurability
7.9
(4 ratings)
-
(0 ratings)
Ease of integration
8.2
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(189 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(5 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(5 ratings)
-
(0 ratings)
User Testimonials
ON24WebinarJam
Likelihood to Recommend
ON24
We have been using On24 for consumer-facing webinars as we are a B-2-C business and I find that it works very well. I know that many other companies also use this for B-2-B marketing, and I could imagine that it would work well in those scenarios as well. We use On24 for everything from the first contact with a lead to converting an existing lead to a client.
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Genesis Digital
We have used WebinarJam for many reasons. Our main reason is to host large free webinars but we have also used it for smaller live training courses that people paid for, we have held private training classes for companies, and so on. I guess you could get creative and use it for a conference-style virtual event but wouldn't really recommend it for that. You could use it for internal training within an organization and things but I still feel it best suited for webinars and marketing purposes.
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Pros
ON24
  • Engagement tools to help audience members focus on the important pieces of the material.
  • Back end analytics allowed for us to understand customer sentiment.
  • Produce live panel discussions in addition to showing slideware and polls.
  • Use surveys to gather feedback and understand audience interest and intent with flexible question configurations.
Read full review
Genesis Digital
  • ADMIN/USER STRENGTHS: Easy to use the dashboard to start a webinar on demand, or schedule one in the future. Each step has a video tutorial made to set you up for success, understanding each set-up step along the way. If I want to practice a session live, I can set up a webinar instantly (called Right Now-takes 6 clicks and 30 seconds to set this up), and stream it through my YouTube Channel, or schedule a full campaign for a later date (takes about 10 minutes) and drive people to attend. I can set up one date, or multiple dates. It's very easy to follow the nine initial steps to (configuration, schedule, registration, notifications, integration, thank you, live, replay and finish) setting up your webinar. Once you have created a campaign, you can always clone them for future use.
  • ADMIN/USER STRENGTH: You can inject a pre-recorded video seamlessly. Let's say you did an incredible sales pitch on one of your webinars, you can inject this into future webinars to ensure a perfect presentation.
  • ADMIN/USER STRENGTH: Poll your customers BEFORE the webinar, on the registration page to find out what they are looking for, why they have signed up, to be sure the presenter covers each participant's needs.
  • ADMIN/USER STRENGTH: Autoresponder reminders can come from Webinar Jam (this is what I have always done to keep it simple) or integrate it with the top systems (AWeber, Active Campaign, Infusionsoft, IContact, MailChimp, ConvertKit, Drip, Kartra, Zapier).
  • ADMIN/USER STRENGTH: I can set up a replay for those who missed the event, or even a replica replay where I can go into the video, fix up my sales presentation, and add a new video for people to see. I can also see who watches the replay.
  • ADMIN/USER STRENGTH: In the analytics page I can see the numbers of people who visited the webinar registration page (to get an idea of how popular my topic was/change headings or topics if it's low, keep presenting if there's a high number), registrants, people in the room when I go live, and numbers for those who watched the replays. I can connect my autoresponder to communicate with people who missed the webinar/replay vs those who attended and even can see when people dropped off so I know if they were engaged for the entire webinar.
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Cons
ON24
  • We always have issues with the leaderboard in virtual conference manager not showing results in real-time (complaint from attendees)
  • Doesn't always work with CRMs to transfer reg into virtual conference manager - has been an ongoing issue the IT team at ON24 can't figure out with our account
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Genesis Digital
  • One of the biggest problems we have is that WebinarJam was sold to us as a lifetime license, and it was supposed to include broadcasting on Facebook. For reasons that were never clear, they stopped providing that functionality, which greatly reduced our use for the product.
  • WebinarJam started out life as an innovative product, full of promise. Things changed within the organization, key staff and players changed, and it seems that key players just moved on to other projects. Users were required to pay for upgrades in order to get the best use out of the product.
  • A big problem that was never really solved was the Lag/Delay between realtime and what the users were seeing and hearing.
  • We really wanted to be able to administer Surveys to people during webinars and be able to store their responses and export them to a database. We were told there was no way to do that.
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Likelihood to Renew
ON24
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
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Genesis Digital
No answers on this topic
Usability
ON24
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Genesis Digital
The platform is really hard to use and they have a habit of pushing out updates without telling their users first. The last update completely reverted all of our customizations back to the default EverWebinar layout. I only found out about this after a lead kindly send an email to the firm letting us know that [our] registration confirmation page was showing lorem ipsum script. Customization is lacking as well
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Reliability and Availability
ON24
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Genesis Digital
No answers on this topic
Performance
ON24
Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
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Genesis Digital
No answers on this topic
Support Rating
ON24
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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Genesis Digital
The support overall is good. In the early days, it wasn't the best but they have definitely stepped it up lately. If you have questions about the platform, issues, setup, etc, and don't mind waiting 24 hours to get a response then it's good. They may have faster response times now but when they updated to 4.0 it took a while as they were getting hammered with emails cause there were issues. It seems like they have worked out some of the kinks so I imagine their support can respond much faster now. There is no phone number to call so there is no way to get immediate help or answers which can be frustrating when you have issues right before or during your webinar
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In-Person Training
ON24
Most points of relevance were covered as far as I can remember.
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Genesis Digital
No answers on this topic
Online Training
ON24
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Genesis Digital
No answers on this topic
Implementation Rating
ON24
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Genesis Digital
No answers on this topic
Alternatives Considered
ON24
We moved from GoTo Webinar around 3 years ago and at the time it was a tool that served the purpose of webinars but it didn't have a deep level of functionality or customisation which we were looking to grow into. ON24 has widgets and screens you can interact with as well as allowing all presenters to enter the presenter view and share the same set of controls without being clunky and having to change presenters and screenshare separate slide decks etc. ON24 also has the Simulive feature which allows us to record events and play them back as if they are live which we really like.
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Genesis Digital
I prefer WebinarJam due to its super-easy setup and great integration options. It works well with other tools like ClickFunnels, Hubspot and Mailchimp. From the tools we tried, this one seems to work the best for our company and clients!
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Scalability
ON24
Overall, it meets our needs and we are able to do everything we need to do. However, I would not describe the tool as extremely flexible from a branding, design, capability standpoint when thinking about the level of customization allowed for the audience dashboard, although the engagement tools are nice the set up of each is quite rigid
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Genesis Digital
No answers on this topic
Return on Investment
ON24
  • ON24 has allowed us to deliver meaningful pitches, promotions, and seminars to clients/audience members all year round, remotely.
  • The reporting available to us through the ON24 platform allows us to assess and review what is working and what needs adjusting with our events. This is valuable to us.
  • Using the tools available, we've doubled our audience engagement in the last 12 months, and this has allowed us to generate leads at a later stage of the "funnel."
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Genesis Digital
  • WebinarJam has allowed us to present to multiple audiences at our prospective customers, rather than just a few individuals which made it difficult to get to the next sales step. By engaging a larger audience, we were able to drive more attention to our product and made follow up with the customer much easier.
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ScreenShots

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.