Cyfe, by Traject vs. Webtrends Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cyfe
Score 8.3 out of 10
N/A
Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
$29
Monthly or Annually
Webtrends Social
Score 5.0 out of 10
N/A
Webtrends provides web, social, and mobile analytics and other software solutions related to marketing intelligence.N/A
Pricing
Cyfe, by TrajectWebtrends Social
Editions & Modules
Solo
$29
Monthly or Annually
Pro
$49
Monthly or Annually
Premier
$89+
Monthly or Annually
Agency
$150
Monthly or Annually
No answers on this topic
Offerings
Pricing Offerings
CyfeWebtrends Social
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Cyfe, by TrajectWebtrends Social
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Cyfe, by Traject
6.9
27 Ratings
17% below category average
Webtrends Social
-
Ratings
Pixel Perfect reports6.817 Ratings00 Ratings
Customizable dashboards5.027 Ratings00 Ratings
Report Formatting Templates9.120 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Cyfe, by Traject
8.5
25 Ratings
5% above category average
Webtrends Social
-
Ratings
Drill-down analysis8.715 Ratings00 Ratings
Formatting capabilities8.120 Ratings00 Ratings
Integration with R or other statistical packages10.09 Ratings00 Ratings
Report sharing and collaboration7.025 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Cyfe, by Traject
9.2
22 Ratings
10% above category average
Webtrends Social
-
Ratings
Publish to Web10.014 Ratings00 Ratings
Publish to PDF10.020 Ratings00 Ratings
Report Versioning6.89 Ratings00 Ratings
Report Delivery Scheduling10.016 Ratings00 Ratings
Delivery to Remote Servers9.04 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Cyfe, by Traject
8.9
18 Ratings
10% above category average
Webtrends Social
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)8.017 Ratings00 Ratings
Location Analytics / Geographic Visualization8.614 Ratings00 Ratings
Predictive Analytics10.08 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Cyfe, by Traject
8.6
21 Ratings
0% below category average
Webtrends Social
-
Ratings
Multi-User Support (named login)10.020 Ratings00 Ratings
Role-Based Security Model6.314 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.416 Ratings00 Ratings
Single Sign-On (SSO)9.76 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cyfe, by Traject
9.3
19 Ratings
16% above category average
Webtrends Social
-
Ratings
Responsive Design for Web Access9.418 Ratings00 Ratings
Mobile Application10.05 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.713 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Cyfe, by Traject
8.4
6 Ratings
6% above category average
Webtrends Social
-
Ratings
REST API8.64 Ratings00 Ratings
Javascript API10.02 Ratings00 Ratings
iFrames10.04 Ratings00 Ratings
Java API10.02 Ratings00 Ratings
Themeable User Interface (UI)5.94 Ratings00 Ratings
Customizable Platform (Open Source)5.83 Ratings00 Ratings
Best Alternatives
Cyfe, by TrajectWebtrends Social
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cyfe, by TrajectWebtrends Social
Likelihood to Recommend
8.0
(29 ratings)
5.0
(2 ratings)
Likelihood to Renew
9.4
(9 ratings)
6.0
(1 ratings)
Usability
7.0
(3 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
8.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Cyfe, by TrajectWebtrends Social
Likelihood to Recommend
Traject
Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Read full review
Webtrends
Webtrends Social offers social media marketers an abundance of tools needed for monitoring, managing campaigns and resolving customer issues in the social media space. In regards to the pricing, I would say it is less appropriate for small to medium-sized businesses where the social marketing aspect is an add-on or supplemental to the main marketing channels.
Read full review
Pros
Traject
  • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
  • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
  • Colored visualizations of stats make it easy to notice when campaigns are taking off
Read full review
Webtrends
  • It provided strong metrics on followers, contest entries, and shares.
  • I could easily track the effectiveness of campaigns in reaching and engaging consumers. Beyond building hype around the product, it was easy to track goals metrics. I had access to every metric I needed to gauge campaign effectiveness.
  • The tools gave me fine-grained control over the look and feel making it very easy to match my company's branding.
Read full review
Cons
Traject
  • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
  • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
  • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
Read full review
Webtrends
  • The number of platforms it manages
  • Being able to use a wider range of media types
  • Learning curve could be improved upon for the UX
Read full review
Likelihood to Renew
Traject
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
Read full review
Webtrends
Unfortunately, they changed the pricing structure and simultaneously offered less support. They did offer premium support, but it was very expensive
Read full review
Usability
Traject
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
Read full review
Webtrends
No answers on this topic
Support Rating
Traject
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Read full review
Webtrends
They were fantastic. Highly responsive.
Read full review
Online Training
Traject
No answers on this topic
Webtrends
They didn't have any at the time.
Read full review
Implementation Rating
Traject
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Read full review
Webtrends
This was a very straightforward process. First, we customized the look and feel to make it just the way we wanted it. When we were done, we notified our rep who then did some work on their side before pushing the site live. This all worked flawlessly
Read full review
Alternatives Considered
Traject
The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
Read full review
Webtrends
After evaluating Webtrends Social, I'd have to say in regards to the cost and the overall capabilities of the solution that other tools such as Social Sprout offer a more competitive package. For the amount you are paying on a monthly basis you are being offered tools that can get the job done at a better price point to warrant getting a tool for the department.
Read full review
Return on Investment
Traject
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Read full review
Webtrends
  • Reduced hours per week resolving customer issues
  • Increased efficiency on engagement reporting
  • Is costly to recoup ROI
Read full review
ScreenShots—