WhatsApp Business

WhatsApp Business

WhatsApp Business

187 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
WhatsApp Business	Score 8.1 out of 10	N/A	WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.	N/A

Pricing

WhatsApp Business

Editions & Modules

WhatsApp Business: Free

Offerings

Pricing Offerings
WhatsApp Business
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	WhatsApp Business
Considered Both Products	WhatsApp Business Teembo David Lead Photographer Chose WhatsApp Business Everything is well organized and simplified for business owners Helpful? Verified User Professional Chose WhatsApp Business WhatsApp does work well and does not crash similar to Skype that is very heavy on computers and Android devices therefore we do not have an issue with it and we get less issues from staff using it unlike Skype that has a lot of issues when being used in different locations. Helpful? AH Ali Hasnain Assistant Manager HR Chose WhatsApp Business We choose to use WhatsApp Business because of the following Customer reach: WhatsApp has over 2 billion active users worldwide, making it a popular communication channel. By using WhatsApp Business, businesses can reach a large audience and communicate with customers directly on … Helpful? Samira Islam Resmi Assistant Professor Chose WhatsApp Business I can expand the group to about 200 persons and have them speak with one another. This makes communicating with a large group of individuals a breeze. In addition to chatting, WhatsApp may be used for audio and video conversations. I may connect with my team members and … Helpful? Verified User Engineer Chose WhatsApp Business The most effective aspect is its privacy, it increases the number of clients as well as simplifies the business. It's safe to keep payment records, by sharing screenshots with clients and making the complete record in a group with all screenshots and receipts. Thus, highly … Incentivized Helpful? Dhiman Roy Officer Chose WhatsApp Business In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. … Incentivized Helpful? Nilufa Hossain IT Specialist Chose WhatsApp Business WhatsApp Business is a great tool for businesses, which is why so many people use it. Many options are available, including video calling, calling, and the ability to set up automatic alerts for important events. Business users will find that WhatsApp is more than just a … Incentivized Helpful? Verified User Manager Chose WhatsApp Business You don't need to sit and talk to the customers online, you just get the queries, orders and you go with that. Helpful? Hasan Md Ripon Managing Director Chose WhatsApp Business Telegram is a good application but it is not as widely used as WhatsApp. Moreover, operating Telegram might be tough for general users. WhatsApp Business is enriched with extreme business features that help the owners of any SME grow furthest. The catalogs and sales/order … Incentivized Helpful? FA Fernanda Alonso CX Chose WhatsApp Business We opted for Whatsapp Business for [a] large number of adept people. Compared to other products, Whatsapp has already been disseminated all over the world, which makes it much easier for users to use. The fact that we can use it on cell phones and computers brings us even more … Incentivized Helpful? Gede Suardana Restaurant Manager Chose WhatsApp Business Whatsapp is very popular, registered by using phone number. Every company has a phone number to get reach from the customer. Build a new optional way of communication to customers instead of using email. But because of using phone numbers sometimes will get disturbed by people … Helpful? AB Alexis Blanco Communications Representative Chose WhatsApp Business WhatsApp Business is an overall competitor beside these two. It has everything to offer. Communication, transparency, overall dialing out and receiving calls. Honestly I can't find a reason not to like this amazing app. It has its up's and down's like any other software. But I … Incentivized Helpful? Verified User Executive Chose WhatsApp Business WhatsApp don't have any adds. It is very reliable and free. WhatsApp interface is simple and user friendly and very easy to use. It checks all contacts in phone and lets you know who uses WhatsApp already. What can be very useful is sharing live location for 15 minutes, 1 hour or … Helpful? Gerson Freitas Vital Analista de Relacionamento Chose WhatsApp Business The speed and practicality of the application are unique features, hardly found in other communication tools. Exchanging an instant message over the internet is much faster than making a call or sending an email. Incentivized Helpful? Salvatore Tramonte R&D Engineer Chose WhatsApp Business Instead of using only chat system, WhatsApp Business provides groups and organizes your contacts. It's a well known platform since the consumer version is widely used in the world and this means an easy adoption for people in the company. For your customer it will be natural to … Helpful? Verified User Manager Chose WhatsApp Business Many people are using WhatsApp Business for personal and business reasons. Due to the size of the user community, we felt it would be useful during communication. It has excellent features like calling, texting, video calling, setting up auto alerts that worked for our business … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Customer support Pro Better communication
Top Cons	Minus Video call Minus Business account Minus Internet connection

Best Alternatives
	WhatsApp Business
Small Businesses	Telegram Score 8.9 out of 10
Medium-sized Companies	Telegram Score 8.9 out of 10
Enterprises	Telegram Score 8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	WhatsApp Business
Likelihood to Recommend	8.9 (20 ratings)
Usability	8.6 (2 ratings)
Support Rating	8.3 (4 ratings)

User Testimonials
	WhatsApp Business
Likelihood to Recommend	Meta Platforms Inc By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses. Ezechiel Narcisse ALLAHA Responsable des ventes Read full review
Pros	Meta Platforms Inc Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product. Fast and accurate connection. It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number. Abrar Ajrame Logistics Manager Read full review
Cons	Meta Platforms Inc Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved. Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries. It's possible to improve API support and extract the application's satisfaction index. Incentivized Nilufa Hossain IT Specialist Read full review
Usability	Meta Platforms Inc WhatsApp Business, compared to Whatsapp Messenger, requires a more in-depth study of its features, especially if you want to use at its maximum power. Incentivized Estácio Sardeiro Markenting e Plublicidades (CEO) Read full review
Support Rating	Meta Platforms Inc There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages Incentivized Verified User Anonymous Read full review
Alternatives Considered	Meta Platforms Inc In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me. Incentivized Dhiman Roy Officer Read full review
Return on Investment	Meta Platforms Inc it is simple to communicate with a big group of people at once WhatsApp now has a new tool that allows me to track the location of a buddy or contact. it is compatible with practically every smartphone now on the market Samira Islam Resmi Assistant Professor Read full review
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