Trello vs. WhatsApp Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trello
Score 8.0 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$12.50
per user/per month
WhatsApp Business
Score 8.1 out of 10
N/A
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
Pricing
TrelloWhatsApp Business
Editions & Modules
Business Class
$12.50
per user/per month
Enterprise
$17.50
per user/per month
Free
Forever Free
WhatsApp Business
Free
Offerings
Pricing Offerings
TrelloWhatsApp Business
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TrelloWhatsApp Business
Considered Both Products
Trello
Chose Trello
I also use Whatsapp chat as a task management tool. Whatsapp group chat is very convenient for assigning tasks and making follow-ups. Trello currently lacks here. Whatsapp chat is also way more handy and user-friendly than Trello, because of its better interface and engagement. …
WhatsApp Business

No answer on this topic

Top Pros
Top Cons
Features
TrelloWhatsApp Business
Project Management
Comparison of Project Management features of Product A and Product B
Trello
7.8
204 Ratings
4% above category average
WhatsApp Business
-
Ratings
Task Management9.2204 Ratings00 Ratings
Resource Management8.1169 Ratings00 Ratings
Gantt Charts7.467 Ratings00 Ratings
Scheduling7.9155 Ratings00 Ratings
Workflow Automation7.9130 Ratings00 Ratings
Team Collaboration8.7200 Ratings00 Ratings
Support for Agile Methodology8.1138 Ratings00 Ratings
Support for Waterfall Methodology8.0109 Ratings00 Ratings
Document Management7.2147 Ratings00 Ratings
Email integration7.3135 Ratings00 Ratings
Mobile Access7.7178 Ratings00 Ratings
Timesheet Tracking7.382 Ratings00 Ratings
Change request and Case Management7.995 Ratings00 Ratings
Budget and Expense Management6.869 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Trello
7.1
67 Ratings
5% below category average
WhatsApp Business
-
Ratings
Quotes/estimates6.947 Ratings00 Ratings
Invoicing7.540 Ratings00 Ratings
Project & financial reporting6.653 Ratings00 Ratings
Integration with accounting software7.641 Ratings00 Ratings
Best Alternatives
TrelloWhatsApp Business
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TrelloWhatsApp Business
Likelihood to Recommend
9.0
(204 ratings)
8.9
(20 ratings)
Likelihood to Renew
8.0
(4 ratings)
-
(0 ratings)
Usability
8.0
(42 ratings)
8.6
(2 ratings)
Support Rating
8.0
(79 ratings)
8.3
(4 ratings)
Implementation Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
TrelloWhatsApp Business
Likelihood to Recommend
Atlassian
It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
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Meta Platforms Inc
By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
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Pros
Atlassian
  • It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
  • Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
  • Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.
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Meta Platforms Inc
  • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
  • Fast and accurate connection.
  • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
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Cons
Atlassian
  • Allow tables as content for comment or description in Cards
  • Assign priority to certain cards (easy for sorting)
  • Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)
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Meta Platforms Inc
  • Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved.
  • Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries.
  • It's possible to improve API support and extract the application's satisfaction index.
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Likelihood to Renew
Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Meta Platforms Inc
No answers on this topic
Usability
Atlassian
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
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Meta Platforms Inc
WhatsApp Business, compared to Whatsapp Messenger, requires a more in-depth study of its features, especially if you want to use at its maximum power.
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Support Rating
Atlassian
I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
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Meta Platforms Inc
There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
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Implementation Rating
Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Meta Platforms Inc
No answers on this topic
Alternatives Considered
Atlassian
Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
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Meta Platforms Inc
In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
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Return on Investment
Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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Meta Platforms Inc
  • it is simple to communicate with a big group of people at once
  • WhatsApp now has a new tool that allows me to track the location of a buddy or contact.
  • it is compatible with practically every smartphone now on the market
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ScreenShots