What users are saying about
34 Ratings
265 Ratings
34 Ratings
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Score 8.7 out of 100
265 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Whereby ranks higher in 3 feature sets: Performance & Compatibility of Online Events Software, Online Events Collaboration, Online Events Security
  • Zoom Webinars ranks higher in 1 feature set: Online Meetings / Events

Performance & Compatibility of Online Events Software

8.8

Whereby

88%
8.2

Zoom Webinars

82%
Whereby ranks higher in 3/4 features

High quality audio

9.5
95%
15 Ratings
8.2
82%
47 Ratings

High quality video

9.3
93%
15 Ratings
N/A
0 Ratings

Low bandwidth requirements

9.4
94%
13 Ratings
N/A
0 Ratings

Mobile support

7.0
70%
12 Ratings
8.3
83%
43 Ratings

Screen Sharing

8.8

Whereby

88%

Zoom Webinars

Feature Set Not Supported
N/A
Whereby ranks higher in 2/2 features

Desktop sharing

9.4
94%
14 Ratings
N/A
0 Ratings

Whiteboards

8.2
82%
5 Ratings
N/A
0 Ratings

Online Meetings / Events

8.0

Whereby

80%
8.9

Zoom Webinars

89%
Zoom Webinars ranks higher in 4/6 features

Calendar integration

7.9
79%
6 Ratings
9.1
91%
44 Ratings

Meeting initiation

9.3
93%
11 Ratings
N/A
0 Ratings

Integrates with social media

7.0
70%
4 Ratings
N/A
0 Ratings

Record meetings / events

7.2
72%
8 Ratings
9.0
90%
45 Ratings

Slideshows

8.8
88%
7 Ratings
9.1
91%
40 Ratings

Event registration

N/A
0 Ratings
8.4
84%
31 Ratings

Online Events Collaboration

8.4

Whereby

84%
8.3

Zoom Webinars

83%
Whereby ranks higher in 2/3 features

Live chat

9.1
91%
10 Ratings
N/A
0 Ratings

Audience polling

7.8
78%
3 Ratings
7.7
77%
31 Ratings

Q&A

8.4
84%
3 Ratings
8.9
89%
37 Ratings

Online Events Security

8.2

Whereby

82%
8.1

Zoom Webinars

81%
Whereby ranks higher in 2/3 features

User authentication

8.5
85%
8 Ratings
N/A
0 Ratings

Participant roles & permissions

8.5
85%
10 Ratings
8.7
87%
42 Ratings

Confidential attendee list

7.6
76%
6 Ratings
7.5
75%
31 Ratings

Reporting & Analytics

Whereby

Feature Set Not Supported
N/A
6.0

Zoom Webinars

60%
Zoom Webinars ranks higher in 2/2 features

Dashboards

N/A
0 Ratings
6.1
61%
33 Ratings

Data exportability

N/A
0 Ratings
5.9
59%
30 Ratings

Online Events Marketing

Whereby

Feature Set Not Supported
N/A
7.7

Zoom Webinars

77%
Zoom Webinars ranks higher in 2/2 features

Branding options

N/A
0 Ratings
7.6
76%
26 Ratings

Integration to Marketing Automation

N/A
0 Ratings
7.9
79%
20 Ratings

Attribute Ratings

  • Whereby is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Zoom Webinars is rated higher in 1 area: Support Rating
  • Whereby and Zoom Webinars are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.6

Whereby

86%
16 Ratings
8.4

Zoom Webinars

84%
48 Ratings

Likelihood to Renew

10.0

Whereby

100%
2 Ratings
10.0

Zoom Webinars

100%
2 Ratings

Usability

10.0

Whereby

100%
2 Ratings
8.6

Zoom Webinars

86%
8 Ratings

Support Rating

5.5

Whereby

55%
17 Ratings
9.0

Zoom Webinars

90%
7 Ratings

Implementation Rating

10.0

Whereby

100%
1 Rating

Zoom Webinars

N/A
0 Ratings

Likelihood to Recommend

Whereby

If you cannot use another more common solution on the market or are looking for an alternative to the known solutions, it is a great alternative. If you have other tools already, and just want to test [them], that's fine, but I think the better-known ones have a better chance of using, knowing, and the learning curve will be shorter.
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Zoom

If you are a small business or just started with virtual meetings, Zoom [Video Webinar] is best for you. It does the job very well for which it is made for. For teaching, webinars, workshop purposes, Zoom [Video Webinar] can be used easily. It has 100 participants limit for basic users which can be used by trial user user in order to have a idea about its working. Zoom [Video Webinar] can be very well used for bigger webinars/ seminars or bigger gatherings also by considering Business/ Professional plans. The subscription charges are quite low as compared to other software's. Zoom [Video Webinar] has limitation of not providing room or space for other features like class material, Meetings notes, Quizzes etc. Zoom [Video Webinar] can improve its performance also while presenting and it needs to work more on security reasons also.
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Pros

Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
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Zoom

  • Zoom handles multiparticipant meetings very well through a centralized screen that allows you to see all participants, conduct group or individual chat sessions during the meeting and allows anyone to share documents in the meeting.
  • The chat feature in Zoom is very helpful during a meeting for discreetly reaching out to another colleague in the meeting when you want to share verify or validate something before announcing publicly in the meeting. It's great to have sideline conversations that are relevant to myself and another colleague in the meeting without disturbing the meeting.
  • The video features of Zoom are great! Since many of my meetings are conducted virtually, it's nice to see and talk with someone via Zoom's video feature to make our conversations more personal and meaningful
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Cons

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
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Zoom

  • It can get expensive with a large team.
  • Some features in Zoom Meeting aren't in the Zoom Webinar (and vice versa).
  • The analytical data you can get on your viewers isn't as good as GoToWebinar. The tradeoff is still that Zoom Webinar is a frictionless experience.
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Pricing Details

Whereby

Starting Price

$0 per user

Editions & Modules

Whereby editions and modules pricing
EditionModules
Free$01
Pro$9.992
Business$59.99 and up3

Footnotes

  1. per user
  2. per user
  3. per user/room

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zoom Webinars

Starting Price

$40 per month

Editions & Modules

Zoom Webinars editions and modules pricing
EditionModules
100 Attendees$40.001
1,000 Attendees$340.002
10,000 Attendees$6,4903

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Whereby

We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors. appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
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Zoom

We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability

Whereby

Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
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Zoom

Ease of use and fairly simple to navigate to set up or attend a meeting. It is a simple set up and you can use simple help tutorials to get to where you need. Other users without a camera or microphone will be able to attend a meeting with a simple interface that will allow them to join. By not limiting users more people are able to use this product.
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Support Rating

Whereby

Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
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Zoom

Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
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Implementation Rating

Whereby

After a recommendation from a partner, as the system is very easy to use, we simply start.
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Zoom

No answers on this topic

Alternatives Considered

Whereby

For me it was Zoom, Google Meet vs. Whereby. For me, the main idea was to make it easier for the clients (non-technical people) to join and starting to have a talk. For Zoom, it was too much, even for myself, and Google Meet always needs a calendar integration, but with Whereby you can just share the URL whenever and people would remember your URL which is nice.
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Zoom

I could probably list another 1/2 dozen vendors beside the ones noted above. They all have various pros and cons. I'll start with the lesser products Google Hangouts and Skype - while they are generally cheap or free their features are minimal and really not appropriate for anything more the small conversations. Blackboard Collaborate has some had some up and downs, they have tried to re-release it a few times with drastic UI changes but it's not something Blackboard has even really nailed + plus obviously, it's tied to an organization using Blackboard as their primary LMS with may not work for you. While there may be a stand-alone purchasing option It's typically tied into buying a package of products from Blackboard. Adobe Connect was OK, I used it for years but it's not up to par with the quality I expect from Adobe. The updates they've made to it over the years are quite minimal and its flash-based tech is a growing issue. Also, the creation of meeting rooms and telephone/conference line integrations are extremely tedious. If you do go with this product at least get the hosting through Adobe, hosting locally seems to add a high level of slow down to the system and their support of self-hosted users has been subpar. Lasty, GoToMeeting is probably one of the few products on here I would flat out call AWFUL. I wouldn't use it even if they paid me. Avoid.
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Return on Investment

Whereby

  • My team's favorite feature was the addition of sharing YouTube Videos directly in the page so we could watch and listen together.
  • Easy to use, no login issues and is user friendly application.
  • I like the rooms and sharing links. It's great to be able to make up my own room and share. Finding links is easy and make sense.
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Zoom

  • Zoom has increased the productivity of our research team thanks to its intuitive interface and excellent audio and video quality. We can have discussions without the interruption of buffering or the annoyance of a video/audio lag.
  • We have increased the number of research publications and the volume of research we produce, as we can easily meet with remote collaborators.
  • Zoom helps our research team save money by avoiding travel costs associated with in-person meetings.
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Screenshots

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