Eventbrite vs. Whova

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eventbrite
Score 7.9 out of 10
N/A
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data…N/A
Whova
Score 8.9 out of 10
N/A
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
Pricing
EventbriteWhova
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EventbriteWhova
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsOnly pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free eventsWhova offers discounts for multi-event packages.
More Pricing Information
Community Pulse
EventbriteWhova
Considered Both Products
Eventbrite
Chose Eventbrite
Eventbrite is excellent for free events and does a great job with virtual events. Eventbrite does not offer an alternative to merchant processing. Freshtix and Passage allow me to use our own merchant processing systems. With Eventbrite, you have to use their processor and they …
Whova
Chose Whova
I have used Eventbrite for ticketing for reuinons and educational workshops. It is primarily a ticketing platform and does not have the interactive features of Whova. Whova is much better suited to a multi-day conference than Eventbrite.
Chose Whova
Easier to use and more effective
Chose Whova
Mobile friendly and good email marketing
Top Pros
Top Cons
Features
EventbriteWhova
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Eventbrite
-
Ratings
Whova
8.3
43 Ratings
0% above category average
Responsive Design for Web Access00 Ratings8.136 Ratings
Mobile Application00 Ratings8.642 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.341 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Eventbrite
-
Ratings
Whova
7.9
41 Ratings
3% below category average
Calendar integration00 Ratings7.728 Ratings
Meeting initiation00 Ratings8.130 Ratings
Integrates with social media00 Ratings7.831 Ratings
Record meetings / events00 Ratings7.723 Ratings
Slideshows00 Ratings7.822 Ratings
Event registration00 Ratings8.434 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Eventbrite
-
Ratings
Whova
8.3
38 Ratings
4% above category average
Live chat00 Ratings8.127 Ratings
Audience polling00 Ratings8.431 Ratings
Q&A00 Ratings8.436 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Eventbrite
-
Ratings
Whova
7.6
28 Ratings
12% below category average
User authentication00 Ratings7.226 Ratings
Participant roles & permissions00 Ratings7.924 Ratings
Confidential attendee list00 Ratings7.820 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Eventbrite
-
Ratings
Whova
7.8
28 Ratings
6% below category average
Branding options00 Ratings7.722 Ratings
Integration to Marketing Automation00 Ratings8.019 Ratings
Attendee list export00 Ratings7.623 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Eventbrite
-
Ratings
Whova
7.8
49 Ratings
3% below category average
Registration, RSVP, and ticketing00 Ratings8.438 Ratings
Email marketing00 Ratings7.328 Ratings
Livestreaming00 Ratings7.920 Ratings
Audience engagement00 Ratings7.843 Ratings
Event recording00 Ratings7.419 Ratings
Virtual booths00 Ratings7.514 Ratings
Networking00 Ratings8.346 Ratings
Event analytics00 Ratings7.828 Ratings
Best Alternatives
EventbriteWhova
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EventbriteWhova
Likelihood to Recommend
4.3
(56 ratings)
9.1
(236 ratings)
Likelihood to Renew
9.5
(5 ratings)
9.1
(4 ratings)
Usability
10.0
(5 ratings)
8.2
(11 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
7.5
(23 ratings)
7.0
(95 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(62 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
EventbriteWhova
Likelihood to Recommend
Eventbrite
We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
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Whova
Whova was appropriate for the purpose of a health conference. I would recommend the platform to other NGOs considering platforms for their conferences, particularly if engagement is a critical process and outcome of the conference. As a health conference that involved people with living experience of the health topics at the conference, i.e. peer workers, peers in professional roles, people from affected communities, engagement was important.
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Pros
Eventbrite
  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
Read full review
Whova
  • Speakers, exhibitors, and sponsor management (they can enter their own information/profiles!)
  • Webpages get generated automatically for agenda, speakers, exhibitors, and sponsor information entered within Whova! Then, we can drop this information into our website and it gets automatically when something gets updated within Whova (for example, a speaker updates their title
  • Or credentials)
Read full review
Cons
Eventbrite
  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
Read full review
Whova
  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
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Likelihood to Renew
Eventbrite
Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
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Whova
We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
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Usability
Eventbrite
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
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Whova
Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
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Reliability and Availability
Eventbrite
No answers on this topic
Whova
We had no availability issues!
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Performance
Eventbrite
No answers on this topic
Whova
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
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Support Rating
Eventbrite
I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.
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Whova
I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
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Implementation Rating
Eventbrite
Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
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Whova
I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
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Alternatives Considered
Eventbrite
My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
Read full review
Whova
We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
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Contract Terms and Pricing Model
Eventbrite
No answers on this topic
Whova
I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
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Scalability
Eventbrite
No answers on this topic
Whova
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
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Return on Investment
Eventbrite
  • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
  • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
  • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
Read full review
Whova
  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
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ScreenShots

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Whova Screenshots

Screenshot of Award-Winning Mobile Event AppScreenshot of Sponsor & Exhibitor Tools