Leapfile Managed File Transfer vs. Wing FTP Server

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.

If FTP is your primary setup, you're fine. SFTP would cost 4 times as much. However, it's a small price to pay for stability and security. Plus, it comes with 1 year of support.

Incentivized

• There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin

• Uploads content quickly.
• Is easy to use.

Incentivized

• The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
• We have found the admin controls to not work consistently, causing lots of headaches.
• Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
• Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.

• Could have provided more clear tutorials to install and setup.
• Maybe a setup video linked to customer page.
• Offer SFTP and FTPS as standard instead o Enterprise version as SFTP is becoming the new standard.

Incentivized

Stable and secure. Easy to use. Just works.

Incentivized

Support was amazing in getting setup.

Incentivized

Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients

I find that Wing FTP Server stacks up fairly against competitors, and offers efficiency and speed not found in all media sharing programs. I love that I am able to effectively share media quickly. Our company has tried all different media sharing programs and this one is of our top choices.

Incentivized

• Too much time spent on addressing individual client issues while attempting to send or retrieve files.
• Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.

• Overall good impact on our business objectives.
• This helps share media in a very quick manner.
• Great for large file sharing.

Incentivized