What users are saying about
17 Ratings
17 Ratings
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Score 4.6 out of 100

Feature Set Ratings

Email & Online Marketing

4.4

Wishpond

44%

WYSIWYG email editor

5.3
53%
6 Ratings

Dynamic content

3.0
30%
8 Ratings

Ability to test dynamic content

3.9
39%
8 Ratings

Landing pages

4.5
45%
8 Ratings

A/B testing

4.1
41%
9 Ratings

Mobile optimization

4.8
48%
8 Ratings

Email deliverability reporting

4.9
49%
10 Ratings

List management

4.7
47%
9 Ratings

Triggered drip sequences

4.3
43%
8 Ratings

Lead Management

4.0

Wishpond

40%

Lead nurturing

4.1
41%
8 Ratings

Lead scoring and grading

4.4
44%
9 Ratings

Data quality management

4.3
43%
7 Ratings

Automated sales alerts and tasks

3.3
33%
6 Ratings

Social Media Marketing

4.6

Wishpond

46%

Social sharing and campaigns

4.6
46%
9 Ratings

Reporting & Analytics

3.6

Wishpond

36%

Standard reports

3.6
36%
8 Ratings

Platform & Infrastructure

3.1

Wishpond

31%

API

3.6
36%
7 Ratings

Role-based workflow & approvals

3.6
36%
6 Ratings

Customizability

4.2
42%
7 Ratings

Integration with Salesforce.com

1.0
10%
3 Ratings

Attribute Ratings

Likelihood to Recommend

3.5

Wishpond

35%
9 Ratings

Support Rating

1.0

Wishpond

10%
1 Rating

Vendor post-sale

1.0

Wishpond

10%
2 Ratings

Vendor pre-sale

10.0

Wishpond

100%
2 Ratings

Likelihood to Recommend

Wishpond

It's a great platform if you're looking for something to run contests that provide leads and drive user engagement, but if they also incorporated social media management and scheduling, Wishpond would be a 10 by far. It's definitely worth looking into specifically for running contests throughout the year, for a wide variety of companies and industries.
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Pros

Wishpond

  • Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
  • Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
  • Excellent customer service. I've always gotten prompt answers to any questions I've had.
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Cons

Wishpond

  • They added keywords to campaigns we'd specifically said not to.
  • They should tweak campaigns with a 0.06 ROAS.
  • They should provide the services that are promised.
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Pricing Details

Wishpond

Starting Price

$69 per month

Editions & Modules

Wishpond editions and modules pricing
EditionModules
Basic$691
Pro$1192
Growth$1993

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Yearly plans are 36% off.

Support Rating

Wishpond

There is no support at Wishpond. I contacted my project manager's manager over a week ago without a reply. When I responded to the automated 'How is your experience' email saying how awful it was there was no follow-up. When I had trouble and had to escalate things it resulted in some new procedures being put in place that changed nothing and they never checked in to see if things were fixed.
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Alternatives Considered

Wishpond

We choose Wishpond as our first option since we were a startup e-commerce. Klaviyo was a little bit expensive for us and Wishpond really suits pretty well in our budget. Besides, if you don't have so many clients, at a first glance, there are a lot of features that would not be taken advantage of. That is why Wishpond was a better option when we started.
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Return on Investment

Wishpond

  • Negative google ROI.
  • A few conversions in September on paid social then none - negative ROI.
  • Between ad spend and Wishpond fees every month is negative ROI. Can’t wait until I can get out of this contract.
  • Emails don’t perform as well as my own for open rates or clicks.
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