WorkOtter PPM vs. ZenTao

I know it works well for IT but not sure how it would work for construction. I think construction has a different set of needs.

I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.

• Users find it easy to use which is important if you have a large number of users who don't have time for a lot of training or when new hires come on-board.
• WorkOtter has a lot of advanced features that we don't use but when we do need one, it is nice to know the feature is waiting for us. We have used several of these features for special projects.
• It does a good job with resource management.

• Story could be linked with product, sprint, test case, bug, which makes traceability so great.
• Test module, with test case, case library, test request, test report, very detailed.
• On-Premise available, the package is very small based on LAMPP
• SaaS version even cheaper without your own IT maintenance support.
• Price really affordable.
• API call is easy, so that we could do customizations.

• Nothing significant. Maybe could be faster at times but I'm not sure if that is our own internet connection.

• The function of ZenTao mobile version is a little weak.
• ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
• Although there are many reports built in. But if you want to get the data yourself，You have to know how to write SQL to customize your reports, which can a little bit challenging.

ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.

• I think it has really helped us make sure we are using resources effectively but I think it is hard to prove. Although we don't have hard ROI numbers, I believe the general feeling is that you really need a good PPM tool or will waste a lot of time and money.
• It helps with communication since we have a standard process.

• We are delivering projects on time and can keep an eye on the progress of our projects.
• My team and I can better communicate on a project.
• As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.