OpenText Content Suite Platform vs. Xerox DocuShare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Content Suite Platform
Score 7.7 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Xerox DocuShare
Score 7.0 out of 10
N/A
Xerox offers DocuShare, an established enterprise content management (ECM) system.N/A
Pricing
OpenText Content Suite PlatformXerox DocuShare
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenText Content Suite PlatformXerox DocuShare
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OpenText Content Suite PlatformXerox DocuShare
Top Pros
Top Cons
Features
OpenText Content Suite PlatformXerox DocuShare
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
OpenText Content Suite Platform
7.7
6 Ratings
7% below category average
Xerox DocuShare
9.0
1 Ratings
9% above category average
Content capture & imaging9.36 Ratings9.01 Ratings
File sync, storage & archiving8.96 Ratings9.01 Ratings
Document management9.06 Ratings9.01 Ratings
Records management8.95 Ratings8.01 Ratings
Content search & retrieval9.06 Ratings10.01 Ratings
Enterprise content collaboration8.86 Ratings9.01 Ratings
Content publishing & creation4.35 Ratings00 Ratings
Security, risk management & information governance6.55 Ratings00 Ratings
Contract lifecycle management9.76 Ratings00 Ratings
Automated workflows7.15 Ratings00 Ratings
Artificial intelligence4.34 Ratings00 Ratings
Mobile support4.94 Ratings00 Ratings
Integration9.05 Ratings00 Ratings
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OpenText Content Suite PlatformXerox DocuShare
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User Ratings
OpenText Content Suite PlatformXerox DocuShare
Likelihood to Recommend
10.0
(8 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
OpenText Content Suite PlatformXerox DocuShare
Likelihood to Recommend
OpenText
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
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Xerox
Great for SMB companies. Though we have many sites in international locales the distances involved make it unsuited for export outside the contiguous US
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Pros
OpenText
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
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Xerox
  • Search and retrieval are excellent.
  • The web interface is easy and intuitive.
  • There is a client interface for selected users who require one.
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Cons
OpenText
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
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Xerox
  • The client could use improvement. It is characterized as a secondary interface by Xerox but for the users who prefer it is their primary entry point.
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Likelihood to Renew
OpenText
The staff is comfortable with it and I doubt they'd change at this point.
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Xerox
No answers on this topic
Usability
OpenText
The interface is easy to understand and learn quickly.
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Xerox
No answers on this topic
Reliability and Availability
OpenText
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
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Xerox
No answers on this topic
Performance
OpenText
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
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Xerox
No answers on this topic
Support Rating
OpenText
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
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Xerox
No answers on this topic
Implementation Rating
OpenText
No, it's pretty easy to implement and use.
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Xerox
No answers on this topic
Alternatives Considered
OpenText
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
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Xerox
We compared three top solutions at the time of selection and chose Docuhare for its ease of implementation, scalability and price
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Return on Investment
OpenText
  • With OpenText Content Suite, we can easily keep documents safe
  • Document collaboration is easy with OpenText
  • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
  • With OpenText Content Suite, there is better file sync and archiving
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Xerox
  • Positive impact by reducing fees for secure storage of paper records.
  • Reduction in the use of filing space and materials.
  • Fast, efficient access to accounting data, e.g., invoices and receipts.
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ScreenShots