Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.
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Xinet
Score 7.0 out of 10
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North Plains Systems in Toronto now offers and supports Xinet, a digital asset management platform with an emphasis on collaboration and sharing. The California company Xinet, the platform's original developer, was acquired by North Plains Systems in 2012.
I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
Tracking rights-managed assets. Xinet provides advanced features such as watermarking and expiration notifications.
Integration with Adobe. Xinet can be configured to access assets from right within the apps.
Desktop integration. Xinet can be accessed by the browser but also as a mountable server volume on the desktop. Unlike Box, Dropbox, etc., the mounted volume does not require consumption of hard drive space.
For my position, I didn't learn enough of Xinet to truly utilize the whole program, only one or two people in my department understood it inside and out.
During my time at the agency, we were unable to get the annotations to work on assets. And that would have been helpful to have to streamline our process of asset quality control.
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Xinet is intuitive to use. It is perhaps the only DAM that features a traditional mounted volume, so anyone working in an environment with local servers will love it. Search is accurate and faceted searches allow users to narrow search results. Setup requires a lot of training if you want to leverage all of its complex workflow capabilities.
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Support is handled by third-party server integrators. Our partner, NAPC, has always been there when we've needed them and also develops unique plugins to expand XInet's capabilities.
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider Jira and Workfront my top two options for project management and believe both have some of the other useful features which are required to manage any team.
We selected Xinet based on having a large number of potential users and wanted unlimited web seats. Paying a one time software fee versus a monthly seat payment was a big draw. Telescope was four to five times more expensive and was not feasible at the time. We liked Basecamp but we needed a local solution for storage, not hosted.
Xinet is a great platform to build off of. We use it in combination with Enfocus Switch which has greatly improved the automation capabilities and we use Xinet as the portal for external users. Our internal users very rarely interact with the Xinet GUI.
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
Workfront allowed our company to have multiple offices and work remote and still have projects continually move through the agency
The platform allowed streamlined project management needs so PMs could look at a higher level of timing for resourcing needs for a given team
Workfront's ease of integration with other tech allowed for a lot of flexibility to meet the needs of individual wants/needs so that each person could do their best work
