Likelihood to Recommend Infinite Computer Solutions, Inc
I would tell a colleague to stay clear of Yahoo Web Hosting/Yahoo Small Business. Our business has been with Yahoo due to the fact that there was nothing else around at the time of our signing up with them. Since then there are much better alternatives as the fact that Yahoo has virtually no third party support really hurts it, and the fact that it is so barebones and hard to customize and work in the back end makes it so that you have to find one of the few expensive developers that specialize in Yahoo. This is another huge hurdle if you plan to build a good website.
Read full review [WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
Read full review Pros Infinite Computer Solutions, Inc
Yahoo Web Hosting/Small Business is above else, cheap in pricing at the very least in terms of monthly costs. The backend of Yahoo Web Hosting/ Small Business is customizable, assuming you can find one of the few developers that can code for it. We were given a dedicated account manager though I believe it was because of how long we were with yahoo and how many complaints we had. Read full review Keeps track of product inventory, including details of product variations such as colors and sizes if required. Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop. Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created. Read full review Cons Infinite Computer Solutions, Inc
Extremely old and outdated back end. Yahoo Web Hosting is at the very least customizable but everything beyond just running a simple store requires custom work that you will have to pay an expensive developer to fix for you. Yahoo Web Hosting is a complete mess in terms of branding and policies. In the span of our last year with them, they went from Yahoo to Yahoo small business to Aabaco and then back to Yahoo and each time were assigned a different account manager. Abysmal customer service, every time we had to open a ticket we had a customer service agent in India that could not fix our issue and we were eventually assigned an account manager after numerous complaints. Barely any apps or app eco system on Yahoo. Frequent down times caused by Yahoo Web Hosting cost our business lots of lost revenue. So antiquated and backwards, they were one of the last companies that I know of to switch over to https, we reached out to them several times to switch our website to https and it took an agonizing amount of time for Yahoo to implement it for all their customers. Read full review Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites. More out-of-the-box options would be nice within the base software. Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things. Read full review Likelihood to Renew Infinite Computer Solutions, Inc
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Read full review Usability Infinite Computer Solutions, Inc
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Read full review Support Rating Infinite Computer Solutions, Inc
The customer support for Yahoo Web hosting is a complete disaster. Every call is transferred to a technical support department that is in India which usually isn't an issue as that is the norm for a lot of businesses, however, this technical support team in Yahoo does not know how to diagnose issues or offer support. Every issue we had some, some critical like why is our website down were met with clueless customer support agents that would get back to us in 48 hours minimum. Eventually, we were given an account manager that actually did his best and was able to get to the right people at times for critical issues but it still was a complete hassle and waste of time every time we had any issue with Yahoo Web hosting.
Read full review not muh support
Read full review Alternatives Considered Infinite Computer Solutions, Inc
After we departed Yahoo Web hosting we found out that there are numerous much better web hosting platforms, the main we focused on were
Shopify ,
GoDaddy ,
BigCommerce , and
WordPress . Between either is a much better alternative than Yahoo Web hosting as they all have much better third party support, more familiarity in the platforms which means more developers that are familiar with the platforms. Above all else, all three of these companies have stood the test of time and haven't rebranded themselves into different company names like Yahoo did with Aabaco and back and are much better for any small business.
Read full review We were pretty sure we wanted a
WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with
WordPress was a big selling point for us.
Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on
Shopify or
BigCommerce (though all of those products could have their merits for other projects or clients).
Read full review Return on Investment Infinite Computer Solutions, Inc
Yahoo Web Hosting impacted our business in a very negative way with all the time we wasted and revenue we lost. Our biggest loss of revenue was deciding to stay longer than we had to with Yahoo Web Hosting as the cost of moving to another platform was high but we had no choice. Yahoo Web Hosting constantly interfered with our workflow with its lack of third party support and poor customer service and constant downtimes. For instance when we wanted to find an inventory system for our business virtually NO ONE supported Yahoo. Read full review Positive: low cost to start up, and allowed us to start selling right away. Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it. Positive: easily integrates with PayPal and Stripe. Justin Esgar CEO/President - 360° IT Consulting, Server Management, IT Security
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