Chose IBM watsonx Assistant
IBM watsonx is clearly superior to yellow.ai. Compared to Google Dialogflow is a tight comparison.
Product | Rating | Most Used By | Product Summary | Starting Price |
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IBM watsonx Assistant | N/A | IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website. | $0 per month | |
Yellow.ai | N/A | yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite. | N/A |
IBM watsonx Assistant | Yellow.ai | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Billing for the use of Watson Assistant is managed through an IBM Cloud® account. The metrics that are used for billing purposes differ based on the plan type. The plan can be billed based on the number of API calls made to a service instance or on the number of active users who interact with the instance. | Contact vendor for pricing information. | ||||||||||||||
More Pricing Information |
IBM watsonx Assistant | Yellow.ai | |
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Considered Both Products | IBM watsonx Assistant | Yellow.ai No answer on this topic |
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
IBM watsonx Assistant | Yellow.ai | |
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Small Businesses | ManyChat Score 7.9 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IBM watsonx Assistant | Yellow.ai | |
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Likelihood to Recommend | 9.1 (85 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 9.0 (6 ratings) | - (0 ratings) |
Usability | 8.7 (72 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.9 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.9 (2 ratings) | - (0 ratings) |
Configurability | 9.1 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (1 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Professional Services | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (1 ratings) | - (0 ratings) |
IBM watsonx Assistant | Yellow.ai | |
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Likelihood to Recommend | IBM | Yellow.ai |
Pros | IBM | Yellow.ai |
Cons | IBM | Yellow.ai |
Likelihood to Renew | IBM | Yellow.ai No answers on this topic |
Usability | IBM | Yellow.ai No answers on this topic |
Performance | IBM | Yellow.ai No answers on this topic |
Support Rating | IBM | Yellow.ai No answers on this topic |
Online Training | IBM | Yellow.ai No answers on this topic |
Implementation Rating | IBM | Yellow.ai No answers on this topic |
Alternatives Considered | IBM | Yellow.ai |
Contract Terms and Pricing Model | IBM | Yellow.ai No answers on this topic |
Scalability | IBM | Yellow.ai No answers on this topic |
Return on Investment | IBM | Yellow.ai |
ScreenShots |