LivePerson Conversation Cloud (LiveEngage) vs. Yellow.ai
LivePerson Conversation Cloud (LiveEngage) vs. Yellow.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A | |
Yellow.ai | N/A | yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite. | N/A |
LivePerson Conversation Cloud (LiveEngage) | Yellow.ai | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Contact vendor for pricing information. | ||||||||||||||
More Pricing Information |
LivePerson Conversation Cloud (LiveEngage) | Yellow.ai | |
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Top Pros |
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Top Cons |
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LivePerson Conversation Cloud (LiveEngage) | Yellow.ai | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson Conversation Cloud (LiveEngage) | Yellow.ai | |
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Likelihood to Recommend | 8.0 (14 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 10.0 (10 ratings) | - (0 ratings) |
LivePerson Conversation Cloud (LiveEngage) | Yellow.ai | |
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Likelihood to Recommend | LivePerson | Yellow.ai |
Pros | LivePerson | Yellow.ai |
Cons | LivePerson | Yellow.ai |
Likelihood to Renew | LivePerson | Yellow.ai No answers on this topic |
Alternatives Considered | LivePerson | Yellow.ai |
Return on Investment | LivePerson | Yellow.ai |
ScreenShots |