ShoutOUT vs. Yellow.ai

If you are mainly using Instagram influencers to promote your business, ShoutOUT works excellent for that. Most of those influencers aren't very tech-savvy, so giving them a coupon code to track their sales and commission them off of that seems to work well. The mass payout feature is pretty simple to use as well, but I wish that you didn't have to do it on a 1-on-1 basis.

Incentivized

I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.

Incentivized

• Great for simple, not very tech-savvy influencers or affiliates.
• Ties in seamlessly to Shopify Plus, which is a must for our organization.
• Simple dashboard, easy to manage affiliates.

Incentivized

• Web integrated chat bot
• WhatsApp bot
• Good support from YM team
• Transparent dashboard for analysis

Incentivized

• Not a vast network of affiliates to choose from if you need them to facilitate that side of your business.
• Sometimes the tracking by coupon code doesn't seem to work correctly, and the numbers don't match up with what we see on the backend of our Shopify numbers.
• Could make it easier to add creatives and deep linking for affiliates.

Incentivized

• Shopping features in bot
• pricing
• app integration

Incentivized

It works perfectly for what we need it to do. It is very inexpensive, works well, and makes it easy for us to navigate and use. We can easily add new affiliates and create coupons for them to track their sales. For the influencers that are a little more inclined to post product links and go the more traditional affiliate approach, we can certainly provide that option for them and go that route as well. We like the ease and simplicity.

Incentivized

We only had to use it once, but they got back to us very quickly and helped us solve the issue that we had. So, ShoutOUT support is batting 1000% in our book, but that is only 1 out of 1 and may not be enough of a sample size to verify that they are as good as we think.

Incentivized

We used Shareasale and Commission Junction in the, and they are awesome to manage your traditional affiliates that run blogs or email campaigns. We would still be using those if we did more of a traditional approach to influencers. But since we moved over to a more influencer based marketing approach, ShoutOut is fantastic and has made it simpler for us and our affiliates.

Incentivized

The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.

Incentivized

• Very positive right off the bat because we dropped our Commission Junction expenses and got most of our bigger affiliates to switch over to keep their sales.
• Easy to use and much simpler for our affiliate manager to do her work.

Incentivized

• Chatbot is another touch point for customer to do servicing of their loan.
• The following are the benefits for the customers.
• Avoid long wait times to reach agent.
• Get quick and reliable and up to date information.
• Easy and guided self-service journey.
• Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
• 24 X 7 availability.
• Increased customer satisfaction.
• Reduction in customer support manpower.

Incentivized