Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Yext
Score 8.7 out of 10
N/A
Yext is a digital experience software provider headquartered in New York, New York.N/A
Pricing
Yext
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Yext
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional DetailsThe cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
More Pricing Information
Community Pulse
Yext
Considered Both Products
Yext
Chose Yext
We've looked at Brightlocal but Yext is more robust and seems to have better overall reviews.
Chose Yext
We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since …
Chose Yext
Moz Local does not have as good of listings coverage as Yext and their platform does not work as well for at scale changes. Moz Local also does not have the same powered listings partnerships that Yext has for instantaneous changes. For smaller enterprises where there are fewer …
Chose Yext
Yext has more functionality and their support team is great[.]
Chose Yext
Fazoli's is using Yext for response, generation, publishing, analytics, and the knowledge assistant. We implemented a review response strategy out to all our field users and have seen tremendous success from that program. The proposal from Rio SEO only included review …
Chose Yext
I looked at a few other competitors and they were significantly cheaper. But they offered fewer directories and fewer additional services. Yext is always expanding their offerings and the other guys seem to be just focused on the SEO benefits, where I see the logistical, …
Chose Yext
Yext is the leader of the pack when it comes to local SEO management.
Chose Yext
We didn't know about BirdEye until after working with Yext. Definitely excited to work with them and see how their solution stacks up. It seems to be Yext but much more robust and hopefully actually functional. The bedside manner at Yext was the most unprofessional I have ever …
Chose Yext
We ended up with Yext after 3 years with a smaller organization because we selected Broadly for our overall SEO management software, and Yext was part of the package. Very happy with this additional service.
Chose Yext
Moz Local is a primary alternative to this platform. And while it's not nearly as powerful, customizable, or wide-reaching as Yext, its price point is probably more appropriate for smaller businesses/agencies.
Chose Yext
Unlike Yext, which is a subscription model, Whitespark allows you to pay once to disseminate your information throughout their network and offers a very reasonable price to send any updates through the network if your NAP data has changed. Yext offers annual agreements and a …
Chose Yext
Yext allows us to update information across all platforms and keep visitors up to date with what is happening at our client's hotels. SEMRush and Ahrefs do not have this feature in their software making it necessary to have Yext. The customer service at Yext is also incredibly …
Chose Yext
My company initially used Moz Local to manage our online listings and after we had 10 clinics open, we made a change and switched to Yext. Yext is a lot more user friendly and cost effective. You also have the added benefit of working directly with an Account Manager who can …
Chose Yext
Yext Knowledge Manager ranks above all other listing management platforms such as MozLocal, Rio SEO, BrightLocal etc with regards to the service they provide. They offer much faster updates, accurate data sync, allow scheduled updates, powerful templates, featured message sync.

T…
Top Pros
Top Cons
Best Alternatives
Yext
Small Businesses
Progress Sitefinity
Progress Sitefinity
Score 7.6 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
Yext
Likelihood to Recommend
8.8
(21 ratings)
Support Rating
6.3
(12 ratings)
User Testimonials
Yext
Likelihood to Recommend
Yext
Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.
Read full review
Pros
Yext
  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
Read full review
Cons
Yext
  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
Read full review
Support Rating
Yext
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
Read full review
Alternatives Considered
Yext
We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since its early days and at that time, they were a direct tool to manage a client's online footprint. Yext continues to upgrade its services providing new ways to help clients.
Read full review
Return on Investment
Yext
  • Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
  • Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
  • Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.
Read full review
ScreenShots

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics