Chose Zendesk Chat
Overall, the most dependable chat platform and the best value.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Pure Chat by Ruby | N/A | Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand. | $10 per month | |
Zendesk Chat | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
Pure Chat by Ruby | Zendesk Chat | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
More Pricing Information |
Pure Chat by Ruby | Zendesk Chat | |
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Considered Both Products | Pure Chat by Ruby No answer on this topic | Zendesk Chat |
Top Pros | ||
Top Cons |
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Pure Chat by Ruby | Zendesk Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Pure Chat by Ruby | Zendesk Chat | |
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Likelihood to Recommend | 8.6 (2 ratings) | 9.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.4 (3 ratings) |
Pure Chat by Ruby | Zendesk Chat | |
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Likelihood to Recommend | Ruby Receptionists, Inc | Zendesk |
Pros | Ruby Receptionists, Inc | Zendesk |
Cons | Ruby Receptionists, Inc | Zendesk |
Likelihood to Renew | Ruby Receptionists, Inc No answers on this topic | Zendesk |
Support Rating | Ruby Receptionists, Inc No answers on this topic | Zendesk |
Alternatives Considered | Ruby Receptionists, Inc | Zendesk |
Return on Investment | Ruby Receptionists, Inc | Zendesk |
ScreenShots | Zendesk Chat Screenshots |