Likelihood to Recommend ClickUp is great for small teams that need to collaborate on projects. It allows for tracking of project status, notes, files, and other details that keep a team and project on track. The cost is lower than competitors, which makes it more approachable for groups that are not practicing good project management.
Read full review Axonic Informationssysteme GmbH
Zenkit is a good tool to manage your own projects and sharing progress with colleagues. If you are looking for a tool to accomplish this use case, Zenkit would be my first recommendation.
Read full review Pros Allows you to create dashboards to track your team and company's progress towards its goals. Integrates docs and forms so we don't need to switch apps Notifications about every update, so you never really need to go asking around for one. Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up Read full review Axonic Informationssysteme GmbH
Multiple Views - Kanban.Cards, Lists, Tables & even Mindmaps Addition of custom fields which included numbers In table view this can be filtered & numbered fields can have totals at the top. Zenkit has handy pre-buitl templates for different kinds of use such a CRM Has the ability to change field content across cards via bulk action. Neat! Can have formulas in Cutom fields Calander syncs to Google calendar Can bulk import Trello lists & cards easily Read full review Cons There should be a way to switch from one account to another There should be a flexible plan to enable features for lower plans Ability to show the to-do items on top Ability to create team schedules for team members from different time zones Read full review Axonic Informationssysteme GmbH
There are some instances where the dashboard gets laggy and buggy. But goes back to normal in a few minutes Integrations still not that advanced--but there's still room for improvement Not recommended for teams with more than 6 people-- you will need to upgrade your account to Premium. Read full review Likelihood to Renew We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review Axonic Informationssysteme GmbH
Usability Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review Axonic Informationssysteme GmbH
Reliability and Availability For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review Axonic Informationssysteme GmbH
Performance I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review Axonic Informationssysteme GmbH
Support Rating ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
Read full review Axonic Informationssysteme GmbH
The support is always friendly and offers fast solutions if possible. Bugs were removed in the next hours after contacting the support. They have also a lot of tutorials and great documentation.
Read full review Online Training There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review Axonic Informationssysteme GmbH
Implementation Rating Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Alternatives Considered It is much more intuitive and shows more dev-driven tasks to create stories. Also, the fact that ClickUp enables the system to save multiple files from online to locally uploaded files, and
GitLab is the way to archive them. Maybe
Asana has new features, but I'm sure Clickup is now my family to evaluate new ideas.
Read full review Axonic Informationssysteme GmbH
As described before, Zenkit adds a lot more flexibility to the things the other applications can do. But this also means that there is no predefined structure which might be helpful for some people. Zenkit is working on that and is releasing some apps building on the core, so that could improve over time.
Read full review Scalability Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review Axonic Informationssysteme GmbH
Return on Investment ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources. A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board. Read full review Axonic Informationssysteme GmbH
For the price, it is definitely worth a punt. Helped me manage tasks, processes and strategic goals thus saving time & being more efficient. SImple to learn & plenty of tutorials so onboarding was straightforward. Read full review ScreenShots