SmartRecruiters vs. ZipRecruiter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartRecruiters
Score 7.4 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
ZipRecruiter
Score 6.2 out of 10
N/A
ZipRecruiter (www.ziprecruiter.com) is an online employment marketplace that actively connects people to their next opportunity. ZipRecruiter’s matching technology improves the job search experience for job seekers and helps businesses of all sizes find and hire the right candidates quickly.
$0
per month
Pricing
SmartRecruitersZipRecruiter
Editions & Modules
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
No answers on this topic
Offerings
Pricing Offerings
SmartRecruitersZipRecruiter
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$1,000 No setup fee
Additional DetailsThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.ZipRecruiter offers a variety of pricing plans designed to fit the needs of growing businesses of all sizes. Below is an overview of ZipRecruiter’s job posting products with more details to customize your plan and pricing based on number of job ads you need to post, number of resume downloads, number of user seats, etc. For more information with plans and pricing, call a ZipRecruiter Hiring Specialist at 855-458-3347. ZipRecruiter pricing plans (may use details from or link to this page) Standard - Hire easily on a budget: Smart, easy-to-use dashboard; Distribution to 100+ job sites; Powerful AI to proactively reach candidates Premium - Extended reach and increased access:Everything with Standard; Access to ZipRecruiter’s database of 43 million + resumes (ZipRecruiter Internal Data, January 2023); Up to 6x more candidates on average (Averages based on ZipRecruiter Internal Data, Jan. 1 to Dec. 31 2022.) Pro - Maximum reach and visibility: Everything in Premium; TrafficBoost for urgent and hard-to-fill jobs; Seamless integration with numerous external ATAs
More Pricing Information
Community Pulse
SmartRecruitersZipRecruiter
Considered Both Products
SmartRecruiters
Chose SmartRecruiters
SmartRecruiters isn't quite as robust as ZipRecruiter, but it is a nice alternative/supplement.
Chose SmartRecruiters
I really don't know this one. I am a franchise and our home office said SmartRecruiter is preferred.
Chose SmartRecruiters
We don't use any major ATS platforms but have found SR stacks up extremely well against individual job networks or distribution tools.
Chose SmartRecruiters
Think they are comparable in features and functionality but enjoy the ease of use and interface with smartrecruiters
Chose SmartRecruiters
Clean, easy, and sleek. The tool is a great option to add to your belt in the recruiting process.
ZipRecruiter

No answer on this topic

Top Pros
Top Cons
Features
SmartRecruitersZipRecruiter
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SmartRecruiters
8.3
127 Ratings
4% above category average
ZipRecruiter
-
Ratings
Job Requisition Management9.2109 Ratings00 Ratings
Company Website Posting9.7114 Ratings00 Ratings
Publish to Social Media7.6112 Ratings00 Ratings
Job Search Site Posting8.1116 Ratings00 Ratings
Customized Application Form8.6104 Ratings00 Ratings
Resume Management7.8119 Ratings00 Ratings
Duplicate Candidate Prevention7.8114 Ratings00 Ratings
Candidate Search8.3122 Ratings00 Ratings
Applicant Tracking9.3126 Ratings00 Ratings
Collaboration8.2117 Ratings00 Ratings
Task Creation and Delegation9.197 Ratings00 Ratings
Email Templates8.4114 Ratings00 Ratings
User Permissions8.8109 Ratings00 Ratings
Notifications and Alerts9.3119 Ratings00 Ratings
Reporting4.6105 Ratings00 Ratings
Recruitment Marketing
Comparison of Recruitment Marketing features of Product A and Product B
SmartRecruiters
-
Ratings
ZipRecruiter
6.7
14 Ratings
2% above category average
Passive Recruitment Advertising00 Ratings6.311 Ratings
Active Recruitment Advertising00 Ratings6.512 Ratings
Employer Branding Tools00 Ratings7.311 Ratings
Best Alternatives
SmartRecruitersZipRecruiter
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 8.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 8.0 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.5 out of 10
LinkedIn Talent Solutions
LinkedIn Talent Solutions
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartRecruitersZipRecruiter
Likelihood to Recommend
7.8
(129 ratings)
6.0
(76 ratings)
Likelihood to Renew
6.0
(15 ratings)
8.9
(8 ratings)
Usability
9.1
(12 ratings)
8.0
(4 ratings)
Availability
9.0
(1 ratings)
1.0
(1 ratings)
Performance
10.0
(1 ratings)
8.0
(1 ratings)
Support Rating
9.0
(10 ratings)
1.0
(24 ratings)
Implementation Rating
9.1
(2 ratings)
1.0
(1 ratings)
Configurability
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
7.1
(12 ratings)
1.0
(1 ratings)
Product Scalability
9.0
(1 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
SmartRecruitersZipRecruiter
Likelihood to Recommend
SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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ZipRecruiter
I mainly use ZipRecruiter through an Applicant Tracking System. When used this way for our company, it simply widens the net in terms of applicants that we receive. Generally speaking, with ZipRecruiter, we receive qualified applicants, just not as many as we do using Indeed, for example.
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Pros
SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
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ZipRecruiter
  • They notify us when there are new candidates that match our requirements
  • They give us the links of the candidates online networks, so it's all right in front of us
  • They have a great messages center, that makes it easy for me to access and reference when needed.
Read full review
Cons
SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
Read full review
ZipRecruiter
  • Better electronic screening of applicants prior to allowing them to apply for a job (i.e. when licenses are required)
  • When cancelling they require that you call them on the phone (you can't cancel online)
  • I'd prefer that subscriptions were more targeted to my hiring needs
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Likelihood to Renew
SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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ZipRecruiter
Results. The bottom line is the results we are getting. We are seeing not only quality applications, but quality hires that can directly be tied to our use of ZipRecruiter. The ROI is second to none - a simple and easy to use tool that is driving healthcare professionals to my various clients.
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Usability
SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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ZipRecruiter
ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.
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Reliability and Availability
SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
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ZipRecruiter
big fat zip zilch nada crappy ball of unwanted ear wax
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Performance
SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
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ZipRecruiter
pages load fine ... it's not easy to know where to go -- you have to know to click on this or that because it's not intuitive.
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Support Rating
SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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ZipRecruiter
Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting
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In-Person Training
SmartRecruiters
Quick and easy to learn.
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ZipRecruiter
No answers on this topic
Implementation Rating
SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
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ZipRecruiter
No answers on this topic
Alternatives Considered
SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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ZipRecruiter
ZipRecruiter is inferior when it comes to comparing it to Indeed. I use both because I want more platforms to advertise my job. However, I find myself obtaining more applicants from Indeed over ZipRecruiter. I don't count ZipRecruiter out, though, because every once in a while, you can find a gem in a haystack.
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Scalability
SmartRecruiters
No explanation really, just a great product.
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ZipRecruiter
because they did not provide qualified candidates so they cannot be relied upon to do what they say they do
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Return on Investment
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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ZipRecruiter
  • ZipRecruiter helped us to reaching our hiring goals for 2018. We have been able to source, exempt and non-exempt candidates, in a timely fashion for our roles in the NY Metro area.
  • From a cost perspective, ZipRecruiter is more affordable than others that we have used in the past. In the end the results speak for themselves and we have had better success with Zip than other job boards we have used in the past.
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ScreenShots

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.