Webroot Email Security Powered by Zix

Webroot Email Security Powered by Zix

Webroot Email Security Powered by Zix

71 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Webroot Email Security Powered by Zix	Score 9.0 out of 10	N/A	Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,…	N/A

Pricing

Webroot Email Security Powered by Zix

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Webroot Email Security Powered by Zix
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Webroot Email Security Powered by Zix
Considered Both Products	Webroot Email Security Powered by Zix Namandeep Bhatia Co Founder & Chief Technology Officer Chose Webroot Email Security Powered by Zix Zix provides a unified solution. Incentivized Helpful? Danielle Yale System Administrator Chose Webroot Email Security Powered by Zix We used to be customers of Virtru, but we found that their feature set was neither nearly as comprehensive nor as user-friendly as Zix's. In addition, we acquired Cisco Ironport but struggled with getting it configured properly. The interface was outdated and difficult to use, … Incentivized Helpful? Jackie Moller System Administrator Chose Webroot Email Security Powered by Zix Although the price is reasonable, my company found that adding Office licenses was a no-brainer. For less money, I was able to upgrade from a lower-tier product at a rival to Zix's premium package. Improved processes and workflows have resulted in a filter that is more precise … Incentivized Helpful? James Piper Information Security Administrator Chose Webroot Email Security Powered by Zix False reporting and lack of onsite users' experience with the product. All reports I ran would come back with inaccurate information. Incentivized Helpful? Verified User Manager Chose Webroot Email Security Powered by Zix Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, … Incentivized Helpful? Verified User Director Chose Webroot Email Security Powered by Zix We were formerly a Virtru customer, and the feature set was not as robust nor as user friendly as Zix. We also purchased Cisco Ironport and had trouble with configuration. Three phone calls with technicians to set up and the interface was old and antiquated. The Zix … Incentivized Helpful? Verified User Professional Chose Webroot Email Security Powered by Zix I have never used another platform besides Zix, because when I was starting to look into it, I was asking other agencies that I saw their secure email with the Zix logo on the bottom, and they all highly recommended Zix, so I did not even need to look elsewhere. Incentivized Helpful? PP Parrish Peachee Agency Owner Chose Webroot Email Security Powered by Zix They are a leader in my industry which was huge. I figured if all these Fortune 500 insurance companies use them then they must have something going on. After further review and diligence I see why. Great company and service and a reasonable cost. Incentivized Helpful? RH R Holter IT & Cyber Security Specialist Chose Webroot Email Security Powered by Zix The sales staff and online customer service prompts were what made us decide to look into Zix products. The ease of implementation into our configuration and then the ability to edit the lexicons completed the decision. Incentivized Helpful? BG Bryan Griffin Senior Network System Administrator Chose Webroot Email Security Powered by Zix We wanted an easy to use system with little to no end user interaction. Humans are able to make mistakes so we wanted to take out the user error. Incentivized Helpful? DS Dane Spoelker IT Coordinator Chose Webroot Email Security Powered by Zix Our EHR system used to have an imbedded Secure Email feature that we used, but it was rather difficult, not user friendly, and even often times sent our emails to our recipients spam folders. Zix is a vast upgrade and improvement. Emails are delivered more efficiently and it's … Incentivized Helpful? Doug Kinzinger Director of Technology Solutions Chose Webroot Email Security Powered by Zix Cost, ease of use, support Incentivized Helpful? Verified User Administrator Chose Webroot Email Security Powered by Zix Zix was able to bill us monthly versus paying for the entire platform once yearly. The cost was also a component. Incentivized Helpful? Verified User Technician Chose Webroot Email Security Powered by Zix Security, compliance, cost, and ease of use. Incentivized Helpful? Lance Soller Senior Engineer Chose Webroot Email Security Powered by Zix Our most critical decision to purchase ZIX was the ease of use for the person sending and receiving the encrypted email. We could not have the situation where the receiver had to go to a web site and download an agent or plugin in order to read the email. We could not have the … Incentivized Helpful? Verified User Administrator Chose Webroot Email Security Powered by Zix Security, security, security and most definitely ease Incentivized Helpful? Robert Paul Technical Administrator Chose Webroot Email Security Powered by Zix ShareFile also sends e-mails outside the regular network path and has a portal that can be configured. However, it requires more setup and manual interaction, and as far as I know, does not encrypt/secure the data at rest the same way Zix does. Zix is almost invisible to end … Incentivized Helpful? Samuel Hadid IT Security Engineer Chose Webroot Email Security Powered by Zix I was not directly involved in the decision to purchase for this product but I got to understand that some costs needed to be reduced. It also came at a time where a merger was taking place so a simpler, cheaper, almost as good as Cisco solution was required to address the … Incentivized Helpful? RS Robert Smith Information Security Officer Chose Webroot Email Security Powered by Zix We used a competing product before that was much easier to use. We switched just to combine the protection service we had with them with the preexisting email encryption services we already had with Zix and was able to negotiate a better price. The encryption piece was the … Incentivized Helpful? PS Peggy Saunders Attorney Chose Webroot Email Security Powered by Zix We experienced difficulty in getting all staff to use the previous program and liked the ability to set key words to trigger the secure features. Incentivized Helpful? Verified User Director Chose Webroot Email Security Powered by Zix Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though. Incentivized Helpful? Verified User C-Level Executive Chose Webroot Email Security Powered by Zix Cost, quality of platform. Incentivized Helpful? Dan Brown Owner Chose Webroot Email Security Powered by Zix Yes, Zix helps with compliance and recommendations of many regulatory bodies that recommend no insecure or unencrypted transmission of personally identifiable information such as drivers license numbers, bank accounts, wiring instructions, date of birth, social security numbers … Incentivized Helpful? Verified User C-Level Executive Chose Webroot Email Security Powered by Zix We have not used any other products from Zix besides email encryption however we would certainly be interested in having a consultation around our needs and Zix's products. Our company would be extremely inclined to do additional business with Zix based upon our overall very … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Ease of use Pro Customer service
Top Cons	Minus Resolved quickly Minus Service ticket Minus Admin interface

Features

Webroot Email Security Powered by Zix

Secure Email Gateway

Comparison of Secure Email Gateway features of Product A and Product B
	Webroot Email Security Powered by Zix 9.5 1 Ratings 12% above category average
Customizability	8.01 Ratings
Threat Detection	10.01 Ratings
End-to-End Encryption	10.01 Ratings
Management Tools	10.01 Ratings

Best Alternatives
	Webroot Email Security Powered by Zix
Small Businesses	Barracuda Essentials Score 9.2 out of 10
Medium-sized Companies	Barracuda Essentials Score 9.2 out of 10
Enterprises	Cisco Cloud Email Security Score 7.7 out of 10
All Alternatives	View all alternatives

User Ratings
	Webroot Email Security Powered by Zix
Likelihood to Recommend	9.2 (28 ratings)
Likelihood to Renew	10.0 (2 ratings)
Usability	7.5 (27 ratings)
Support Rating	9.0 (2 ratings)

User Testimonials
	Webroot Email Security Powered by Zix
Likelihood to Recommend	Webroot, an OpenText company I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another. Incentivized Danielle Yale System Administrator Read full review
Pros	Webroot, an OpenText company Makes it easy for those receiving emails to create an account and retrieve the email. Peace of mind knowing emails are secure, and can be tracked. Monitoring inbound email threats is easy. Support has been very quick resolving or explaining support tickets I've created. Incentivized DS Dane Spoelker IT Coordinator Read full review
Cons	Webroot, an OpenText company Ease of use. Other competitors platform is WAY easier to use and customize. You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption The Zix Protect platform is a complete joke to customize and use. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Webroot, an OpenText company It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage. Incentivized Verified User Anonymous Read full review
Usability	Webroot, an OpenText company It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent. Incentivized Jackie Moller System Administrator Read full review
Support Rating	Webroot, an OpenText company Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux. Incentivized Robert Paul Technical Administrator Read full review
Alternatives Considered	Webroot, an OpenText company Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter Incentivized Verified User Anonymous Read full review
Return on Investment	Webroot, an OpenText company Recommended Zix as secure email resource to the salesforce and seems to have been nicely adopted. Peace of mind that some emails are hopefully getting encrypted and that we are more secure than we were before...sometimes. Again, there should be some indication to the sender that their information was sent securely. Even if it is a pop up or something. Incentivized Verified User Anonymous Read full review
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