Webroot Advanced Email Encryption powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webroot Advanced Email Encryption powered by Zix
Score 9.0 out of 10
N/A
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A
Pricing
Webroot Advanced Email Encryption powered by Zix
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Offerings
Pricing Offerings
Webroot Advanced Email Encryption powered by Zix
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Webroot Advanced Email Encryption powered by Zix
Considered Both Products
Webroot Advanced Email Encryption powered by Zix
Chose Webroot Advanced Email Encryption powered by Zix
The features around encryption and threat protection were better than the rest. The pricing had a huge role to play along with the timelines given for the implementation of the product. We also checked with a few people who were using the product and their feedback was …
Chose Webroot Advanced Email Encryption powered by Zix
We ended up staying with Mimecast instead of Zix because our users preferred the Mimecast UI
Chose Webroot Advanced Email Encryption powered by Zix
I feel that the setup for Webroot Advanced Email Encryption was much easier than RSign to implement for our clients who needed email encryption. RSign seems like a good option for email encryption, but the setup was definitely more complicated than the setup for Webroot. Have …
Chose Webroot Advanced Email Encryption powered by Zix
Gmail integration, simple setup process, and cost.
Chose Webroot Advanced Email Encryption powered by Zix
Zix is actually the only company we have tried as far as encryption. Everything has gone so well that we do not have a need to switch or make any changes.
Chose Webroot Advanced Email Encryption powered by Zix
The two biggest factors of this project were both ease of use and cost. Looking at all three of these products, we know that they all have the needed solution for our environment. We made our decision based on the need. Zix offered exactly what we needed and the other …
Chose Webroot Advanced Email Encryption powered by Zix
We have been a Zix customer for a lot of years and have always had a good relationship with them.
Chose Webroot Advanced Email Encryption powered by Zix
Ease of use and the fact that even with an onsite email solution they were able to provide licensing that wasn't everyone or nothing. Meaning that we could start with a few users and expand without having to license all of our users, even the ones that would never utilize the …
Chose Webroot Advanced Email Encryption powered by Zix
Zix was already in place when I got here. We have had the product for years. When I wanted to review the implementation, Zix told me I could migrate to their cloud offering for no extra charge. I prefer to have this type of service in the cloud due to maintenance. My issue used …
Chose Webroot Advanced Email Encryption powered by Zix
The primary factor for us was ease of integration with Gmail because we are a school district that uses Google for Education and Gmail is our email platform. It was also important to us that the solution allowed an easy way to force encryption when needed. Zix allows us to …
Chose Webroot Advanced Email Encryption powered by Zix
Transparent delivery options and reduced cost
Chose Webroot Advanced Email Encryption powered by Zix
Zix was chaose by Security section. I was just involved in the implementation
Chose Webroot Advanced Email Encryption powered by Zix
  • Ease of use for our internal (senders) and our outside companies and users - receivers
  • Cost
  • Easy implementation and support for the product
Chose Webroot Advanced Email Encryption powered by Zix
Our regulator uses it.
Chose Webroot Advanced Email Encryption powered by Zix
Price is good, and features are similar. Have used [another product], and Zix was a bit simpler to set up. Our market area is more familiar with Zix which was a real bonus as far acceptance.
Chose Webroot Advanced Email Encryption powered by Zix
The ease of use and setup while providing an automatic secure communication process with other Zix customers. The system is high reliable and very straightforward for users and administrators. Also the ability to do smart contenting filtering within their solution reduced …
Chose Webroot Advanced Email Encryption powered by Zix
  • Ease of use for clients who need to have access without IT support.
  • Ability to keep communication threads connected.
  • Wide respect from clients
Chose Webroot Advanced Email Encryption powered by Zix
Zix was the only product we reviewed since it was referred by a trustworthy source.
Chose Webroot Advanced Email Encryption powered by Zix
Zix is the market leader in its category. We have not needed to look elsewhere.
Chose Webroot Advanced Email Encryption powered by Zix
ZixGateway was our first email encryption product. We did evaluate a couple of other MDM products when we were evaluating ZixOne. The fact that Zix was able to bundle the two products together and provide an attractive price was extremely attractive. The interoperability …
Chose Webroot Advanced Email Encryption powered by Zix
It scans everything. It isn't just user-based plugin.
Chose Webroot Advanced Email Encryption powered by Zix
Reputation of the company.
Chose Webroot Advanced Email Encryption powered by Zix
Many lenders we work with use Zix and other lenders systems do not block it as much as our old secure email system.
Top Pros
Top Cons
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Webroot Advanced Email Encryption powered by Zix
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User Ratings
Webroot Advanced Email Encryption powered by Zix
Likelihood to Recommend
7.3
(105 ratings)
Likelihood to Renew
8.5
(6 ratings)
Usability
8.9
(100 ratings)
Availability
9.0
(3 ratings)
Performance
9.0
(3 ratings)
Support Rating
8.7
(6 ratings)
In-Person Training
9.1
(1 ratings)
Online Training
8.0
(3 ratings)
Implementation Rating
7.6
(8 ratings)
Configurability
9.0
(2 ratings)
Ease of integration
9.1
(1 ratings)
Product Scalability
9.0
(3 ratings)
Vendor post-sale
9.0
(2 ratings)
Vendor pre-sale
9.1
(2 ratings)
User Testimonials
Webroot Advanced Email Encryption powered by Zix
Likelihood to Recommend
Webroot, an OpenText company
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
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Pros
Webroot, an OpenText company
  • Zix scans outbound emails for personal financial information and encrypts accordingly.
  • Zix scans outbound emails for health information and encrypts accordingly.
  • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
  • Zix was very easy to implement on our email domain with a few clicks of the mouse.
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Cons
Webroot, an OpenText company
  • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
  • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
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Likelihood to Renew
Webroot, an OpenText company
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
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Usability
Webroot, an OpenText company
From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
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Reliability and Availability
Webroot, an OpenText company
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
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Performance
Webroot, an OpenText company
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
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Support Rating
Webroot, an OpenText company
I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
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In-Person Training
Webroot, an OpenText company
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
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Online Training
Webroot, an OpenText company
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
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Implementation Rating
Webroot, an OpenText company
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
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Alternatives Considered
Webroot, an OpenText company
We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
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Scalability
Webroot, an OpenText company
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
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Return on Investment
Webroot, an OpenText company
  • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
  • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
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