ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.
N/A
Zoho Assist
Score 7.1 out of 10
N/A
Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
$12
per technician/per month
Pricing
ConnectWise ScreenConnect
Zoho Assist
Editions & Modules
No answers on this topic
Remote Support - Standard
$12
per technician/per month
Unattended Access - Standard
$12
25 unattended computers/per month
Remote Support - Professional
$18
per technician/per month
Unattended Access - Professional
$18
25 unattended computers/per month
Remote Support - Enterprise
$28
per technician/per month
Offerings
Pricing Offerings
ConnectWise ScreenConnect
Zoho Assist
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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More Pricing Information
Community Pulse
ConnectWise ScreenConnect
Zoho Assist
Considered Both Products
ConnectWise ScreenConnect
Verified User
Manager
Chose ConnectWise ScreenConnect
TeamViewer was too expensive, and Zoho Assist was too slow. ScreenConnect was reasonably priced and fast, with additional functionality which we didn't strictly need but enjoyed anyway.
I selected ConnectWise over these others for the ease of use to users first, and then for the ease of use and feature sets for myself. With every other solution I have listed, I ran into connection issues with the user not being able to initiate support, UAC issues, and a much …
We have used Zoho, LogMeIn and GoToMyPC. ConnectWise Control is much easier to use than these, more cost-effective, and handles remote printing like a champ.
We chose ConnectWise because it was far more affordable than the other remote connection software. Also, it was the easiest to install and access for our remote customers. Additionally, it was the most stable and still has not crashed during any of our remote sessions. We …
TeamViewer works well however you cannot re-brand and is very expensive. A single tech licence is about 40% more than the equivalent ScreenConnect licence but the real killer is that this has to be paid annually. Zoho Assist worked …
We had used several other remote software in the past, but none were as advanced as ScreenConnect. Your software barely uses any memory to run and provides better than expected remote desktop services. I do wish it would prevent users from removing the software, but for the …