Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment.
The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs.
The product also has an integrated project management module.
$14
per month
Zoho Social
Score 9.1 out of 10
N/A
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule…
$10
per month
Pricing
Zoho CRM
Zoho Social
Editions & Modules
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Standard
$10
per month
Professional
$25
per month
Agency
$200
per month
Agency Plus
$300
per month
Offerings
Pricing Offerings
Zoho CRM
Zoho Social
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
$14 /user/month
No setup fee
Additional Details
—
Add Ons
Users at $10 / user / month
Brands $10 / brand / month
More Pricing Information
Community Pulse
Zoho CRM
Zoho Social
Considered Both Products
Zoho CRM
Verified User
Manager
Chose Zoho CRM
I have explored Zoho Social and Zoho Sign with a free trail account to understand the capabilities and have taken some insight.
I have shared these insight with marketing team and leadership team to evaluate these options for marketing automation and contract signing ease . …
It is decent against what is offered in the market, it follows certain philosophy of CRM which may not be a perfect fit for everyone. There are not so many guides and new updates push for differentiation. Formatting and bugs appearances are often an issue.
Leading Sales Trainer,Business Coach & Recruiter - CEO
Chose Zoho CRM
Zoho CRM was simpler, easier, and continuously upgrading. Especially after using Zoho One, a brand new world was revealed. We were using some free editions but there was nothing compared with using in the same system, with the same account all these apps for recruiting, email …
I selected Zoho Social because I had a really hard time finding a good intranet to use and I was already using Zoho CRM and Zoho Mail, so this naturally fit the puzzle.
Leading Sales Trainer,Business Coach & Recruiter - CEO
Chose Zoho Social
The integration with Zoho CRM and Zoho Campaigns was a reason for me to test it and I was right. I chose Zoho social because it is easy and gives results.
I am loyal to Zoho because we also use the Zoho CRM, Invoice, Accounting, connect, Marketing, [which] makes sense to get. I love all the services they offer and the customer support is great.
Verified User
Administrator
Chose Zoho Social
For me, Zoho Social is mostly used for lead generation and directly transferring them to Zoho CRM. I tried to use Zapier but it had limited tasks per month at a very high cost and the integration with Zoho CRM was a bit tough, same was the case with Hootsuite and Loomly.
For me, Zoho Social is mostly used for lead generation and directly transferring them to Zoho CRM. I tried to use Zapier but it had limited tasks per month at a very high cost and the integration with Zoho CRM was a bit tough, same was the case with Hootsuite and Loomly
Development on Socioboard seems slow, and the supported platforms seems around the same. Socioboard looks more feature rich, but Zoho Social is much more simplified. What I need is what I get in Zoho, whereas Socioboard seems more loaded, but due to that I didn't get to …
Zoho Books is great, and I think even the free version is more than you need if you are a new business. Full P+L track your expenses send professional invoices set up recurring invoices. Set up your home page to show exactly what you want it to. Will keep track of your taxes …
I love the logic behind the setup. It is easy for me to understand and follow the instructions. I also love the pricing, because we are a small business and cannot afford to spend hundreds of pounds on a programme. It is also great that it neatly works with the other Zoho …
Zoho is by far the best, it is more intuitive and has more features per subscription than all the other competitors. Zoho's ability to merge with its sisters products allows you to have a more comprehensive system for your business. When i scale, i know that i will stick with …
Zoho Social is really great because it not only allows to manage our social media content and marketing, but it also helps us effectively manage our leads from our lead generation campaign on Facebook and LinkedIn.
I have been Zoho brand services for almost 10 years. I absolutely love the quality compared to the other services I have experienced. I would say that Zoho Social is right up there with them. I know moving forward I need to keep my social media posting on A game mode and Zoho …
The primary reason we settled for Zoho is the cost. Zoho is an affordable app compared to other similar platforms. Apart from that, they have the broadest suite of apps that could be integrated with each other making it very easy for information to be shared across different …
I use both platforms because they both offer something that the other doesn't. Zoho Social allows us to post frequently across all social media platforms. We can view and comment to customers easily. We particularly like the brand health analytics because we can see how our …
Verified User
C-Level Executive
Chose Zoho Social
Zoho Social has very simple functionality and is easier to use. Their customer support is top quality. The issues that were discovered in the beginning were resolved very quickly. I selected Zoho Social because it integrates with the Zoho One suite seamlessly. The set-up and …
In all sincerity, Zoho Social does not hold a candle to HubSpot's social automation tool. It is far more advanced, provides even more intimate data, pulls content for you to post (should you choose to), and more. Zoho is also inferior to Buffer. On Buffer, you can post to many …
Many customers prefer to save as much as they can and between plans, the standard and professional are more convenient. The standard can easily [be] explained to the customer. For those who do not have the time, it is an option for the professional that allows the users to …
Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
We have a few videos to share on our social media accounts: Linked in, facebook, instagram, twitter, youtube, another personal youtube account, and tiktok. First of the videos will be shared now, but the second one should be shared 3 hours later, and the third one 6 hours later. Also, with some text, on each share... You give this job to a personnel and thrust they will be fast enough to login those accounts and share the content almost at the same time, with no mistakes on the texts we use, and you thing you are done, right? It doesn't work that way in real life situations. However, you can share the same text and video to every platform momentarily by clicking a button by Zoho Social. you can also schedule posts to be shared later at a certain time and date. Now, you can concentrate to develop the character and details of your campaign. And, also, now, you have a personnel who can be useful at some other work
Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
Need some way to switch a field type without losing the pre-existing data.
The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
Frustrating that only 3 custom lookup fields are allowed per module in our license.
I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
The reason behind assigning this rating stems from the software's remarkable ability to seamlessly integrate intricate functionalities with an incredibly user-friendly interface. It strikes an exceptional balance between sophisticated features and ease of use, making it a standout solution in its category. The software's attention to user experience, coupled with its comprehensive project tracking capabilities, has undoubtedly left a positive impression. This rating reflects my appreciation for how effortlessly it empowers teams to manage projects, collaborate effectively, and achieve their goals with utmost efficiency
In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
I have not needed support for Zoho Social. This comment requirement is confusing to me as I must find text to fill the requirement of a minimum of 50 words. There should be a non-applicable button that allows either user to skip a question or then require a shorter explanation like in my first sentence. Geez, now I have to give a rating while never using the feature.
I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
The free trial meant I could give it a good try before spending any of my precious startup budget.