Shiftboard vs. Zoho People

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.

Incentivized

Zoho People is well suitable in both Remote & work location setups, It will reduce the time for senior management to track their attendance and other activities. It helps a lot in getting the info of their colleagues. Able to request for leave and get approval at the same place and the interesting thing is no need to note it down as it will automatically fall to the respective employee's attendance tracker. It is well useful in remote settings. This is the problem we faced and Zoho People is the solution for us.

• Mobile accessibility
• Cloud-based software
• Compliant with all necessary information security standards

Incentivized

• Zoho People is an exceptional software to improve the effectiveness of your team's communication.
• Easy check-in for my team, Seamless Trackers for Leave, Time, Attendance, Performance.
• Compensation and many others.

Incentivized

• The ability to print a month view of the schedule would be a great benefit.
• The signup list is a great feature, but there are too many steps to make it easy to use.
• The bulk add and delete process works well, but tends to be confusing for users.

Incentivized

• Customer Support- Occasionally support response to questions can take a bit to get to the root issue, which can be frustrating from the technical side of running the system. However, the 24/7 availability is great.
• Onboarding Features- Could use some improvements. Not as expansive as other Zoho People features.

Incentivized

I never sought out Shiftboard support.

Incentivized

We have not used another product like Shiftboard at our company.

Incentivized

We only use Zoho People because it is part of our Zoho One suite. We originally used Zenefits, which was great for hiring/onboarding, and we currently use Employee Navigator to manage benefits and PTO, which is much easier to use than Zoho People. As of now, Zoho People is very buggy when it comes to managing PTO and there is currently no real benefits management or onboarding process that's easy to use.

Incentivized

• Effective allocation to proper shows/projects for our network
• Effectively catches any discrepancies between scheduled hours and actual hours for employees
• Requires significant manpower to maintain scheduling accuracy

Incentivized

• For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.

Incentivized