Oracle Fusion Cloud ERP vs. Zuora

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Fusion Cloud ERP
Score 8.2 out of 10
N/A
Oracle Cloud Enterprise Resource Planning (ERP) is a core suite of Oracle Cloud software-as-a-service (SaaS) applications. Oracle Expense Management and Oracle Risk Management are part of this solution. Other apps include Financials, Revenue Management, Accounting Hub, PPM, and Procurement. The single cloud platform offers built-in industry standards and modern best practices. ERP software is the backbone of many organizations and Oracle aims to offer a modern, connected…N/A
Zuora
Score 6.2 out of 10
N/A
Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing.N/A
Pricing
Oracle Fusion Cloud ERPZuora
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Oracle Fusion Cloud ERPZuora
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing per user varies by component within the Oracle ERP Cloud solution.
More Pricing Information
Community Pulse
Oracle Fusion Cloud ERPZuora
Top Pros
Top Cons
Features
Oracle Fusion Cloud ERPZuora
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Oracle Fusion Cloud ERP
9.0
17 Ratings
22% above category average
Zuora
-
Ratings
Pay calculation8.917 Ratings00 Ratings
Benefit plan administration9.017 Ratings00 Ratings
Direct deposit files9.014 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle Fusion Cloud ERP
7.4
177 Ratings
2% above category average
Zuora
-
Ratings
API for custom integration7.4174 Ratings00 Ratings
Plug-ins7.3147 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle Fusion Cloud ERP
8.5
212 Ratings
5% above category average
Zuora
-
Ratings
Single sign-on capability8.7192 Ratings00 Ratings
Role-based user permissions8.4207 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Oracle Fusion Cloud ERP
8.2
216 Ratings
16% above category average
Zuora
-
Ratings
Dashboards8.5204 Ratings00 Ratings
Standard reports8.2209 Ratings00 Ratings
Custom reports8.0205 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Oracle Fusion Cloud ERP
8.9
236 Ratings
15% above category average
Zuora
-
Ratings
Accounts payable8.5225 Ratings00 Ratings
Accounts receivable8.3216 Ratings00 Ratings
Global Financial Support8.1167 Ratings00 Ratings
Primary and Secondary Ledgers8.4194 Ratings00 Ratings
Journals and Reconciliations8.3202 Ratings00 Ratings
Configurable Accounting8.5185 Ratings00 Ratings
Standardized Processes8.6198 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Oracle Fusion Cloud ERP
8.3
159 Ratings
6% above category average
Zuora
-
Ratings
Inventory tracking8.5154 Ratings00 Ratings
Automatic reordering8.6136 Ratings00 Ratings
Location management8.1138 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Oracle Fusion Cloud ERP
8.3
152 Ratings
7% above category average
Zuora
-
Ratings
Pricing8.3140 Ratings00 Ratings
Order entry8.5145 Ratings00 Ratings
Credit card processing8.2120 Ratings00 Ratings
Cost of goods sold8.3130 Ratings00 Ratings
Order Orchestration8.0122 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Oracle Fusion Cloud ERP
8.3
202 Ratings
11% above category average
Zuora
-
Ratings
Billing Management8.5159 Ratings00 Ratings
Cash and Asset Management8.3175 Ratings00 Ratings
Travel & Expense Management8.4144 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.0142 Ratings00 Ratings
Period Close8.7171 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Oracle Fusion Cloud ERP
8.2
146 Ratings
8% above category average
Zuora
-
Ratings
Budgeting and Forecasting8.2131 Ratings00 Ratings
Project Costing8.3133 Ratings00 Ratings
Cost Capture8.2122 Ratings00 Ratings
Capital Project Management8.0119 Ratings00 Ratings
Customer Contract Compliance8.2109 Ratings00 Ratings
Project Revenue Recognition8.1115 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Oracle Fusion Cloud ERP
8.1
105 Ratings
17% above category average
Zuora
-
Ratings
Project Planning and Scheduling8.399 Ratings00 Ratings
Task Insight for Project Managers7.792 Ratings00 Ratings
Project Mobile Functionality7.695 Ratings00 Ratings
Definable Resource Pools7.685 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Oracle Fusion Cloud ERP
8.4
107 Ratings
11% above category average
Zuora
-
Ratings
Award Lifecycle Management8.291 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Oracle Fusion Cloud ERP
8.1
142 Ratings
15% above category average
Zuora
-
Ratings
Bids Analyzed and Compared7.899 Ratings00 Ratings
Contract Authoring8.2100 Ratings00 Ratings
Contract Repository7.994 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.0114 Ratings00 Ratings
Supplier Management8.1118 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Oracle Fusion Cloud ERP
7.9
79 Ratings
19% above category average
Zuora
-
Ratings
Risk Repository7.974 Ratings00 Ratings
Control Management7.974 Ratings00 Ratings
Control Efficiency Assessments7.867 Ratings00 Ratings
Issue Detection8.067 Ratings00 Ratings
Remediation and Certification7.967 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Oracle Fusion Cloud ERP
7.9
80 Ratings
14% above category average
Zuora
-
Ratings
Transportation Planning and Optimization7.965 Ratings00 Ratings
Transportation Execution Management8.062 Ratings00 Ratings
Trade and Customs Management8.459 Ratings00 Ratings
Fulfillment Management7.963 Ratings00 Ratings
Warehouse Workforce Management8.361 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Oracle Fusion Cloud ERP
8.0
73 Ratings
6% above category average
Zuora
-
Ratings
Production Process Design8.066 Ratings00 Ratings
Production Management8.268 Ratings00 Ratings
Configuration Management8.266 Ratings00 Ratings
Work Execution8.064 Ratings00 Ratings
Manufacturing Costs8.164 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Oracle Fusion Cloud ERP
8.3
94 Ratings
14% above category average
Zuora
-
Ratings
Forecasting8.392 Ratings00 Ratings
Inventory Planning8.293 Ratings00 Ratings
Performance Monitoring8.585 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Oracle Fusion Cloud ERP
7.8
74 Ratings
7% above category average
Zuora
-
Ratings
Proposal Management8.165 Ratings00 Ratings
Product Master Data Management8.267 Ratings00 Ratings
Best Alternatives
Oracle Fusion Cloud ERPZuora
Small Businesses
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Score 8.7 out of 10
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WooCommerce Subscriptions
Score 7.5 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Sage Intacct
Sage Intacct
Score 8.7 out of 10
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Score 7.5 out of 10
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Score 7.7 out of 10
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User Ratings
Oracle Fusion Cloud ERPZuora
Likelihood to Recommend
8.7
(257 ratings)
1.1
(134 ratings)
Likelihood to Renew
5.5
(12 ratings)
1.0
(14 ratings)
Usability
7.9
(8 ratings)
7.6
(17 ratings)
Availability
5.0
(4 ratings)
9.3
(2 ratings)
Performance
6.0
(4 ratings)
9.7
(3 ratings)
Support Rating
8.3
(12 ratings)
1.0
(13 ratings)
In-Person Training
7.4
(2 ratings)
9.3
(2 ratings)
Online Training
8.1
(2 ratings)
7.0
(2 ratings)
Implementation Rating
6.7
(11 ratings)
7.4
(9 ratings)
Configurability
9.0
(3 ratings)
6.6
(3 ratings)
Ease of integration
9.0
(3 ratings)
6.0
(3 ratings)
Product Scalability
7.0
(3 ratings)
10.0
(2 ratings)
Vendor post-sale
7.0
(3 ratings)
10.0
(2 ratings)
Vendor pre-sale
7.0
(3 ratings)
10.0
(2 ratings)
User Testimonials
Oracle Fusion Cloud ERPZuora
Likelihood to Recommend
Oracle
We are a publicly-traded healthcare company with over 50000 full-time and part-time employees. We also currently have about 15000 contingent workers in our workforce. Oracle Cloud ERP is very well suited for an enterprise our size. Our financial department relies heavily on Oracle cloud ERP for daily business functions like procurement, supply chain, accounts reconciliation, ledgers, payables, receivables, and supply chain logistics. The executive team uses this system for project management and our risk assessment and management department for Compliance, risk management portfolio.
Read full review
Zuora
Zuroa is very well-suited for B2B businesses that primarily have a subscription stream of revenue. It is less appropriate for B2C and retail, if you are only selling one-time products or services, this tool would be overkill and confusing instead of helpful. However, if you need to recognize revenue from subscriptions over the service period, Zuora is a lifesaver.
Read full review
Pros
Oracle
  • I no longer need VPN to login into the ERP cloud system.
  • I no longer need Java app required for form based application.
  • Data uploading feature using excel was highly required as it makes user life easy.
  • The application is self explanatory and easy to use.
Read full review
Zuora
  • The implementation of Zuora is very helpful. Their interactive training guides are one of the best I've used. It is very thorough and any salesperson can learn how to use it very quickly.
  • Their subscription management offers many ways to sell a subscription. These subscriptions can be evergreen (renewing every month) or termed subscriptions. The subscriptions can be amended to add/remove products very easily.
  • The ability to quickly pass through large amounts of usage data for our clients is allowing us to perform billing in a time-effective manner. Once usage data is loaded, a few clicks and all of the invoices for our client base can be generated. Invoices are clean and detailed which help us maintain a good customer experience even with our somewhat complex billing model. The reporting is extremely helpful in calculating the end of month commissions, recognizing and deferring revenue, and overall bookkeeping.
Read full review
Cons
Oracle
  • Wide localization process.
  • Automated (without a human) business operations, better rpa solutions, scanning, mobile app, etc
  • Central systems for the company re using more than one erp systems.
  • Better reporting tools
  • Developer source also not such enough maybe to support them in each (in their market) countries.
  • Price policy also
Read full review
Zuora
  • User Interface - Zuora's UI is still a weak point, however, this is negated through the use of its API's. Zuora has done a lot of work in releasing new products to limit its UI experience and the addition of Orders allows for more functionality to reduce the UI issue.
  • Complex system - This is both a pro and a con, but in this instance, it is a con because we may not have taken the time to truly understand the implications of all the options that were available. the Flexibility is great however if you do not take the time to understand the product and what problem you are trying to solve, you can make life difficult for yourself later down the track. Take the time to map out your approach end to end and ensure your assumptions at the start are robust.
  • Reporting - reporting is weak as such we have moved away to our own reporting data warehouse.
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Likelihood to Renew
Oracle
Oracle ERP cloud is a significant investment for our company. It will be an ongoing software cost and there's no looking back on that. Our users have become very accustomed to this tool that it is not practically feasible to rip them off from this system. So yes we will continue to renew the subscription going forward.
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Zuora
Our business is now, more than ever, focused on our core business rather than homegrown support tools for quoting, contracts, billing, invoicing, payments and the rest of the subscription economy. We evaluated other solutions and found this the best and most viable solution given the strong ties to Salesforce and it's integration. Zuora works, and it works well.
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Usability
Oracle
Because as I said before, there are some good and some bad things. But good things seem to be more than the bad, and the bad things I personally think are going to be solved quickly, maybe with some patches over time.
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Zuora
I had 20+ years of accounting experience before taking on the revenue role. I had several things to [learn] but was able to easily master the software in a matter of weeks. Zuora is our preferred billing platform that we currently use - very efficient and much more automated than our other platform/process.
Read full review
Reliability and Availability
Oracle
The application is used by big banks like HSBC is a testament to its reliability. I did not hear or experience any outages.Oracle is in the hosting business since long. In its previous avatar, it used to be called as Oracle on demand. So oracle has enough experience and expertise in hosting and managing customers applications in their datacenters. Oracle is the only major company which has platform as a service, database as a service and software as a service product offerings on the cloud.Hence customers can rely on Oracle as many major fortune 500 companies do.
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Zuora
There have only been a few days/instances in the past 2.5 years of using zuora that I, personally have had issues or been notified of issues relating to Zuora.
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Performance
Oracle
Cloud performance is something that they need to improve. Also it is not consistent. Sometimes for some users it is slow while for others it is fast. This is frustrating for users especially when they are in the middle of what they are doing. We communicated this to Oracle and they suggested to submit request for environment re-sizing. But again this we think should be a proactive effort from Oracle rather than relying on customers to reach out. This is something Oracle definitely needs to work on.
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Zuora
Zuora does a superb job for all the tasks I use it for. Billing - it is trustworthy and accurate. Customer data- it holds it and keeps past records for even cancelled accounts, and subscription builds - it has the ability to make very difficult subscriptions seem easy.
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Support Rating
Oracle
Support is always providing step by step details to resolve any issue we encounter. If the issue is currently not a functionality or feature of the application they are supportive in offering guidance on submitting an enhancement request. Currently there is an enhancement that will be rolled out by Oracle that was designed for our organization.
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Zuora
A support request is emailed to their support team, then an automated response is sent to you in a couple hours saying "Hey, someone will take a look at your support request soon". Then somewhere around 12-18 hours later, an actual support member responds with "Have you checked out our tutorials? Here's one that sounds like it might help you". I don't want a tutorial given to me that I've already read through that only exists because of the terrible user design of Zuora's user interface
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In-Person Training
Oracle
The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
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Zuora
The onsite was so helpful and worth the hours spent. All three people that came to represent Zuora had a lot to offer.
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Online Training
Oracle
We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective. Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
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Zuora
It was reliable.
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Implementation Rating
Oracle
Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.
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Zuora
I think Zuora did a great job. However, they could have provided more guidance on how to deal with out Payment Gateway and Processor provider, as well as guidance around providing a Mobile Responsive experience for sites using the Zuora HPM.
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Alternatives Considered
Oracle
Oracle ERP Cloud is very powerful in giving us reliable financial management analysis that helps us run our business and makes sure our business is growing and developing each and [every] day. The support team from this tool is very useful, reliable[,] and supportive 24/7.
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Zuora
In its focused area of subscription management, Zuora does well against competitors. There are some aspects of the tool that appear to attempt to be more "platform" oriented, but fall off quickly. NetSuite and SFDC are not reporting tools, but they look great when compared to Zuora in this regard. Zuora has scripting capabilities thru REST and SOAP (deprecated), but I have found it to be confusing and not particularly useful; much of the documentation and KB seems out-of-date or just plain wrong.
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Scalability
Oracle
Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs
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Zuora
The product is capable of a lot, small companies and large companies can utilize it with ease
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Return on Investment
Oracle
  • A tool that has made us able to get much ROI by the bank account integration, management of cash, and controlling business unit.
  • Project management is made easy with its module and tracking with the exact time and issuance makes it more convenient and compatible for the return.
  • Automation in pay and expenses improve the company’s visibility in the market.
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Zuora
  • Poor support has slowed down our implementation of features and resolution of issues
  • Lack of flexibility has led to some complex and unwieldy workaround solutions
  • No useful built in AR reporting so we had to come up with our own solution
  • Challenges with finance due to unreliability of Salesforce sync
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ScreenShots

Oracle Fusion Cloud ERP Screenshots

Screenshot of Critical information is available at a glance with comprehensive details a click away.Screenshot of Social collaboration meets the modern communication needs of today's employees and breaks down barriers between teams.Screenshot of A simple, modern interface provides easy access to information across areas, personalized for each user.Screenshot of Critical information is available at a glance with comprehensive details a click away.Screenshot of Analytics provide insight to understand what is happening across your business today and to predict future events by analyzing trends.Screenshot of Social collaboration meets the modern communication needs of today's employees and breaks down barriers between teams.