bswift vs. Zywave Client Cloud - Enrollment & Onboarding

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Incentivized

For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.

Incentivized

• bswift breaks down each benefit into its individual components really well.
• bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
• bswift makes it easy to compare the pros and cons of several benefit alternatives

Incentivized

• Benefit enrollment
• Document management
• Yearly benefit management and optional coverage

Incentivized

• Turnaround
• Coordination with benefits department
• Coordination with Wex
• Chat interface
• Ability to solve problems

Incentivized

• The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
• The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
• Integration to HR systems like Oracle or other HR platforms would be a bonus

Incentivized

User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions

Incentivized

We evaluated bswift and local vendors and bswift came hands down better in followinhg - support - ROI - EDI (can be better)

Incentivized

We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options

Incentivized

• HR/Benefits Admin ease of use
• Employee functionality and transparency of use

Incentivized

• Less time spent asking HR to send me documents
• Easily see my enrollments
• Signing up for additional benefits I may have forgotten about like an HSA or FSA

Incentivized