Best Ecommerce Platforms112Ecommerce is short for "electronic commerce." Ecommerce software comprises electronic storefronts that provide an e-commerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.Jazva1https://media.trustradius.com/product-logos/JW/gQ/H8MG1ZTDL47K-180x180.PNGCS-Cart Multi-Vendor2https://media.trustradius.com/product-logos/NU/cU/2BC6ZEM5KLS0-180x180.PNGOroCommerce3https://media.trustradius.com/product-logos/KD/3J/3JXXKCSZHTQG-180x180.PNGCS-Cart Enterprise4https://media.trustradius.com/product-logos/nZ/a7/SKXUBPJNIBTH-180x180.PNGDokan5https://media.trustradius.com/product-logos/Kc/L5/QLCC3S84J25N-180x180.JPEGYo!Rent6https://media.trustradius.com/product-logos/bf/Mr/LV6N9TMU7TCS-180x180.JPEGClavis Insight 6Ps eCommerce Intelligence7https://media.trustradius.com/product-logos/qX/l1/44UQWSDZ7P27-180x180.JPEGOne Click Retail8https://media.trustradius.com/product-logos/yd/tk/S79MWNG6XOOJ-180x180.JPEGScalend Commerce Insights9https://media.trustradius.com/product-logos/rY/ci/HO5TQTF4KMQT-180x180.JPEGProspect Stock-Aware CRM10https://media.trustradius.com/product-logos/29/8p/X30OA4XFUAF1-180x180.JPEGLiferay Commerce11https://media.trustradius.com/product-logos/3K/rc/4L543TN8GKXW-180x180.PNGGrowcer12https://media.trustradius.com/product-logos/nC/Tu/7ZX07D52BNRQ-180x180.PNGAPI2Cart13https://media.trustradius.com/product-logos/V4/pU/HVTE0HTSTCFR-180x180.JPEGShopery Marketplaces14https://media.trustradius.com/product-logos/Cp/87/XEA7050OPP24-180x180.JPEGEnvision Ecommerce15https://media.trustradius.com/product-logos/am/B5/KR0RGDEKTKQT-180x180.JPEGGetMeAShop16https://media.trustradius.com/product-logos/a1/dE/LC39CEDICHJ9-180x180.PNGYoYumm17https://media.trustradius.com/product-logos/Kj/gk/PU93LDSRJWGS-180x180.JPEGChannable18https://media.trustradius.com/product-logos/I6/DZ/FLO0JS5P6QTJ-180x180.JPEGEFI Digital StoreFront19https://media.trustradius.com/vendor-logos/KC/QV/7QEBTPG6XB10-180x180.JPEGFollett Virtual Bookstore20https://media.trustradius.com/vendor-logos/Je/Ak/ATV3H28L225S-180x180.JPEGSellbery21https://media.trustradius.com/product-logos/2r/yA/PXG7Q4TJRES8-180x180.jpgSearchTap22https://media.trustradius.com/product-logos/g3/rN/27D1GX0LZTN2-180x180.PNGShiprocket23https://media.trustradius.com/product-logos/pm/44/PE1IQ8LLJCT2-180x180.PNGCedCommerce B2C E-commerce Marketplace24https://media.trustradius.com/product-logos/9i/Lf/8KSS1AXZ4B2I-180x180.JPEGCedCommerce Amazon WooCommerce Integration25https://media.trustradius.com/product-logos/9i/Lf/KTRQH30CNJ20-180x180.JPEG

Best Ecommerce Platforms

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Ecommerce Platforms Overview

What are Ecommerce Platforms?

Ecommerce software allows merchants to display a product catalog and conduct transactions online. Most ecommerce transactions are B2C (business to consumer). Some also support more complex B2B (business to business) transactions with contract negotiation features, for example.


There are two general types of ecommerce platform: hosted and self-hosted open source:


  • Hosted ecommerce solutions, which are cloud-based and billed monthly, tend to be more stable and user-friendly.

  • Self-hosted ecommerce solutions are more advanced, customizable, and free.

Ecommerce Websites

Ecommerce websites, usually referred to as online storefronts, allow shoppers to browse through the merchant's product catalog and purchase products online.

Hosted ecommerce platforms include a set of pre-made templates and themes for storefront design. The best ecommerce software for your online businesses depends on your use cases. There are many different aspects of an online storefront that different ecommerce products may focus on:


  • Managing larger inventories

  • Displaying multiple versions (e.g. colors and sizes) of the same item

  • Managing multiple stores

  • Representing digital versus physical products

Scalability is also a major consideration when evaluating product catalog options and features.

Online Shopping Cart

An online shopping cart allows website visitors to accumulate a list of products in a virtual "shopping cart" before checkout. In addition to accumulating the list, shopping cart software also calculates the total cost, including shipping and taxes.


Some platforms offer other shopping cart-related features, like abandoned cart tools. These save unfinished orders and/or email customers to remind them that there are still items in their cart. Abandoned cart functionality often costs extra or is available only with higher-tier packages.

Another additional functionality some ecommerce products include is the ability to suggest products for customers to view. This is typically based on individual customer’s shopping behavior along with information about what products other customers have been viewing and buying.

Online Payment System

Some solutions include in-house payment processing. Others integrate to a third party payment gateway. Vendors that offer in-house payment processing often charge a transaction fee. Since payment systems need to handle sensitive customer information, most ecommerce platforms have standard security measures in place.

Ecommerce Platforms Features & Capabilities

  • Online storefront

  • Product catalog

  • Online shopping cart

  • Online payment system or integration with a payment gateway

  • Order fulfillment and shipping management

  • Merchant interface/dashboard

  • Ecommerce marketing tools

  • Ecommerce business management

  • Customer behavior analytics and reporting

  • Integrations (e.g. CRM, ERP, email marketing, payment gateway, etc)

Ecommerce Platforms Comparison

There are a few key things buyers should consider to help them more easily compare ecommerce products:

1. Technical expertise required: will the person or team managing your online website have technical/coding knowledge? Some ecommerce platforms are especially user-friendly for individuals with little to no coding experience, while others offer advanced customization that can be achieved through coding. Consider whether you’ll have access to a developer, or other individual with coding experience, to help customize your ecommerce platform. If not, ecommerce platforms that include a wide range of online website themes, or a WYSIWYG editor, may be a better for your business.

2. Open source vs. paid software: are you looking for a free ecommerce platform to start out with, or a more advanced software that has all the bells and whistles? Especially if you or your team have experience with web design, an open source platform can be a great way to start building your online store. Popular open source platforms include Magento Open Source, Drupal, and Joomla. On the other hand, if you’re looking for an ecommerce platform that comes with access to customer support and a wide variety of pre-built website themes and templates, a paid platform will likely be a better bet.

3. B2B vs. B2C (or both): do you sell to primarily a B2B or B2C market? Or both? There are a few main differences between B2B and B2C selling that, in part, determine what your ecommerce platform needs to have. For example, businesses selling primarily to other businesses will need the ability to segment customer groups and to set up customizable pricing and configuration options. Some must-have features for B2C companies include built-in store themes, abandoned cart recovery, and compatibility with multiple payment gateways. Some ecommerce platforms are better designed for B2B, or B2C.

Pricing Information

Monthly subscriptions for hosted products vary widely depending on features and scalability. Monthly charges range from zero to over $1,000 at the very high end.


It’s a good idea to clearly understand requirements and to choose an ecommerce platform based on current and anticipated needs, rather than just focusing on cost. In the long-term, picking the ecommerce platform that is the best for your business's needs will present cost savings that may not be immediately apparent in the startup phase.

More Resources

Ecommerce Products

Listings (126-150 of 190)

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Jazva is an all-in-one solution that is designed to streamline and unify operations in omnichannel retail, so retailers can optimize every function of their business and stay ahead of the game. The vendor aims to help retailers move away from spreadsheets and juggling multiple systems. According to…

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CS-Cart Multi-Vendor is an e-commerce marketplace software platform. It allows you to open an online marketplace, where you are the admin, and all the others—invited sellers. Each seller has his or her own micro-store with a customisable storefront, categories, filters, and search. The vendor says t…

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OroCommerce is an open-source eCommerce platform built from the ground up for B2B companies in manufacturing, distribution, wholesale, and retail. OroCommerce is built for both mid- and large-sized B2B companies selling online. According to the vendor, this solution supports any business-to-business…

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CS-Cart Enterprise is a cloud-based e-commerce solution built on Salesforce's Heroku infrastructure and offering rich functionality out-of-the-box. Close-to-realtime data synchronization between Salesforce Sales Cloud and CS-Cart Enterprise makes data on products, prices, orders and customers equall…

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Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURESMarketplace with Independent StoresFrontend Dashboard For Each Sell…

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Yo!Rent is an eCommerce solution that enables startups & entrepreneurs to launch multi-vendor rental marketplace with a lifetime license. Yo!Rent offers an array of functionalities such as renting & selling on/off options, mobile ready platform, intuitive UX design, in-built analytics and r…

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One Click Retail, an Ascential brand, offers their Amazon ecommerce analytics suite supporting page and product SEO efforts, competitive comparison, tracking traffic, conversions and sales, and other listing optimization statistics.

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Scalend Commerce Insights is a SaaS tool that allows you to analyze your ecommerce data. It brings together traffic data (from tools like Google Analytics), payment data (from payment gateways like PayPal or Stripe), and sales data (from ecommerce platforms like Magento and Shopify) to generate anal…

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According to the vendor, Prospect CRM is the solution for Distributors, Wholesalers and Manufacturers who need to sell B2B products and inventory.Prospect 365 is the most integrated Cloud-based CRM and B2B Trade Portal platform for businesses with accounting solutions including Exchequer, Sage, Pega…

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Liferay Commerce is a digital commerce platform that promises to equip B2B sellers with a fully-integrated suite of digital engagement tools. The vendor promises the following key benefits: Erase B2B Complexity: Manage commerce sites faster with configurable rules for tiered pricing, organizational…

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Growcer is an online grocery store builder designed to help you create, maintain, and manage your own online grocery supermarket so you can cater to people who don’t have the time to shop at a brick and mortar grocery store. The company says it offers a feature rich eCommerce platform to help you bu…

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API2Cart is a unified API which allows B2B SaaS providers to get connected with more than 35 shopping carts and marketplaces such as Magento, WooCommerce, Prestashop, Demandware, XCart, Amazon, eBay and others via one integration. According to the vendor, the service allows users to easily to retrie…

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Shopery Marketplaces is an ecommerce platform that promises to help brands and retailers to build and scale their marketplaces through a SaaS solution. The vendor says their software enables the launch of scalable and flexible marketplaces, incorporating the catalogue of products and services of ex…

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Envision Ecommerce is a Netsmartz Company. Envision is a Magento Partner and specializes in providing eCommerce Business Solutions to clients including consulting, design, development, integration, marketing and support. Our team consists of 10+ Magento Certified Professionals in a team of 50+ …

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GetMeAShop, A Times Group initiative, helps small and medium businesses come online and generate more revenue. According to the vendor, it is a single, comprehensive solution to help you start your online business which encompasses a website builder, e-commerce engine, marketing tools, social medi…

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YoYumm is a multi-restaurant food ordering and delivery platform created by FATbit Technologies. According to the vendor, the platform is replete with advanced features that are required for building a successful food ordering website and mobile app.

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Channable is the all-in-one feed management tool for online marketing agencies and advertisers. This solution promises to enable users to create and optimize feeds for platforms worldwide (e.g. shopping comparison, affiliates, display etc.) by using comprehensive business rules. In addition, the too…

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Sellbery connects your online store to multiple marketplaces, synchronizes listings and orders. You control all eCommerce activities from a single platform and get your sales to rocket! According to the vendor, managing listings has never been so simple: turn your product data into friendly formats …

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SearchTap is a hosted search technology that specializes in creating customized search experiences for e-commerce stores and brands. The vendor believes that more online stores need to focus on converting search users as they can become loyal customers and brand advocates easily. Additionally, the v…

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Shiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, M…

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CedCommerce Advance Magento 2 Multi Vendor Marketplace Package will convert your Magento 2 site into a multi-vendor marketplace within your store. CedCommerce Advance Magento 2 Multi Vendor Marketplace is an all-in-one marketplace package with lots of features to extend your introduction to the worl…

TrustRadius Top Rated for 2019

2019 Top Rated Ecommerce Platforms

There are plenty of options out there, but here's our shortlist of the best Ecommerce Platforms. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.

WooCommerce

105 ratings

Shopify

234 ratings