eCommerce Platforms

TrustRadius Top Rated for 2023

Top Rated Products

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SAP Commerce Cloud

SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.

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BigCommerce

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

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(126-150 of 794)

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Stylehub.
0 reviews

Stylehub is an ecommerce platform dedicated to lifestyle, fashion and design brands. Stylehub is designed to enable brands to create shopping experiences for customers by accepting multiple currencies and integrating with trusted payment and shipping providers - without the need…

127
Znode
0 reviews

Znode is an enterprise, B2B ecommerce platform developed to enable sustainable growth through a rich set of all-in-one features to easily manage content, site search, product information and multi-store functionality. The platform is headless with over 600 APIs to enable extensibility,…

128
Jaagodeal Seller lab

Jaagodeal is an early-stage e-commerce tech-driven platform for everyday luxury in fashion, beauty, and home. Jaagodeal aims to be a go-to lifestyle shopping destination whenever the customer in search of elevated brands and quality-driven products. The company is based in Chittagong,…

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129
INSYNC COMMERCE

NSYNC Commerce is a B2B eCommerce Solution specially made for Distributors, Wholesalers and Manufacturers to support digital adoption, quick launch and growth. The platform offers in-built integration with the other backend applications of a business such as ERP, POS and CRM solutions…

130
TryNow
0 reviews

TryNow is an e-commerce platform designed to offer a try before you buy experience for shoppers. TryNow converts the customer's living room into the fitting room and authorizes the credit card, tracks the SKUs, and captures payment once the customer has decided what they are going…

131
Scalefast Enterprise Commerce Cloud

The Scalefast Enterprise Commerce Cloud, from Scalefast in El Segundo, is built for high-volume and high-performance, supporting highly anticipated product launches and flash sale events for some of the world’s big brands. For those who believe there is no one-size-fits-all solution…

132
PeakCommerce
0 reviews

PeakCommerce is a self-service ecommerce platform that aims to help businesses to build, manage and optimize the revenue relationships with their customers.

133
BigBob
0 reviews

BigBob from Worklabs is an e-commerce Saas Solution that allows businesses to create functional online stores for selling their products/services. The e-commerce development platform offers customized websites that are designed with the personal requirements of the clients in mind.…

134
TRUNO Digital Commerce

TRUNO Digital Commerce is the company's ecommerce platform designed especially for grocers and their customers, featuring a customer loyalty program.

135
Follett Virtual Bookstore

The Follett Virtual Bookstore supports educational institutions and schools with a platform for building an online bookstore or ecommerce site.

136
Shopurgrocery
0 reviews

Shopurgrocery is grocery delivery software designed to help users build an online grocery platform. The vendor states their grocery store software has everything needed to start an online grocery store, or supermarket.Shopurgrocery features and benefits: Easy to customize…

137
Tiger
0 reviews

The vendor provides Tiger as a SaaS-based online marketplace solution that helps entrepreneurs build a platform like Airbnb, Zillow, Etsy, and many more with Unlimited Transactions and Listings. From marketing & promotions to delivery management, Tiger aims to be a one-stop solution…

138
DigitMarket Marketplace

The vendor states that the Torry Harris Integration Solutions marketplace platform has the following features to: · Power and scale platforms · Strategize, design, develop and maintain a platform · Navigate the digital economy with a no-code approach…

139
Noteflight
0 reviews

Noteflight is an online ecommerce music notation software, where users can create, share, teach, buy, and sell music online. Noteflight is a division of Hal Leonard.

140
MBS inSite eCommerce

MBS' inSite eCommerce is a platform designed to allow stores to stay competitive in the online marketplace by enabling them to build and manage a fully-functional eCommerce site where customers can shop, keep a wish list, and collect and redeem loyalty perks. MBS was acquired and…

141
LSNetX
0 reviews

LSNetX helps retailers to provide a unified shopping experience to their customers across all channels. It is an omnichannel solution for managing online and offline retail business. LSNetX is an Omni Channel Retailing Software developed by LIBSYS Ltd. 35 years old established software…

142
PinnacleCart
0 reviews

Pinnacle Cart is a web store builder application that allows companies to create, manage and market an online store. The vendor says their solution is built from a marketing perspective and is designed to help companies increase visitors, conversions and sales. Pinnacle Cart can…

143
RecurRex
0 reviews

RecurRex is a subscription eCommerce SaaS for Indian businesses. It allows new and existing eCommerce websites with current or prospective subscription potential to automate recurring billing and payments. It also provides tools and actionable data for subscription marketing and…

144
Arcadier
0 reviews

Arcadier Marketplaces is a marketplace SaaS (Software-as-a-Service) technology. The Arcadier platform is customizable and no developers needed to build a marketplace. The marketplace platform and its in-built features and integrations are designed to enable anyone to buy, sell, trade…

145
eSellerHub
0 reviews

eSellerHub is an end-to-end multi-channel management software designed for online retailers. The vendor aims to help sellers maximize profits, reduce costs and increase efficiency. eSellerHub develops various modules such as inventory management, order management, supplier management,…

146
ShipFusion
0 reviews

ShipFusion provides software for the management of e-commerce shipping & fulfillment. The software is custom built in-house and is designed for users to effectively monitor and manage the state of their order fulfillment. Users have the ability view and manage shipments, including…

147
Shoplo
0 reviews

Shoplo is an e-commerce platform that is designed to help small businesses sell globally. It is geared toward designers, crafters, and DIY makers. This solution enables users to create their own stores and connect it with other sales channels such as Etsy, eBay, Amazon, and Dawanda.…

148
Slatwall Commerce

Slatwall Commerce is an eCommerce platform that is built from the ground up for maximum flexibility, which the vendor says is designed to help users respond to new opportunities quickly. The vendor works with clients to customize Slatwall and meet the needs of their growing eCommerce…

149
Scipio ERP
0 reviews

Scipio ERP is an open source enterprise resource planning (ERP) and eCommerce system. Compared to its direct competitors, the software can be seen as a very modern, yet inexpensive alternative. Scipio ERP comes bundled with rich business applications and is best suited for mid- to…

150
Jazva
0 reviews

Jazva is a solution that is designed to streamline and unify operations in omnichannel retail, so retailers can optimize every function of their business and stay ahead of the game. The vendor aims to help retailers move away from spreadsheets and juggling multiple systems. According…

eCommerce Platforms TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Learn More About eCommerce Platforms

What are eCommerce Platforms?

eCommerce software allows merchants to display a product catalog and conduct transactions online. Most eCommerce transactions are B2C (business-to-consumer). Some also support more complex B2B (business-to-business) transactions with contract negotiation features, for example.

There are two general types of eCommerce platforms: hosted and self-hosted open source:

  • Hosted eCommerce solutions, which are cloud-based and billed monthly, tend to be more stable and user-friendly.
  • Self-hosted eCommerce solutions are more advanced, customizable, and free.

eCommerce Websites

eCommerce websites, usually referred to as online storefronts, allow shoppers to browse through the merchant's product catalog and purchase products online.

Hosted eCommerce platforms include a set of pre-made templates and themes for storefront design. The best eCommerce software for your online business depends on your use cases. There are many different aspects of an online storefront that different eCommerce products may focus on:

  • Managing larger inventories
  • Displaying multiple versions (e.g., colors and sizes) of the same item
  • Managing multiple stores
  • Representing digital versus physical products

Scalability is also a major consideration when evaluating product catalog options and features.

Online Shopping Cart

An online shopping cart allows eCommerce website visitors to accumulate a list of products in a virtual "shopping cart" before checkout. In addition to accumulating the list, shopping cart software also calculates the total cost, including shipping and taxes.

Some platforms offer other shopping cart-related features, like abandoned cart tools. These save unfinished orders and/or email customers to remind them that there are still items in their cart. Abandoned cart functionality often costs extra or is available only with higher-tier packages.

Another additional functionality some eCommerce products include is the ability to suggest products for customers to view. This is typically based on individual customer’s shopping behavior along with information about what products other customers have been viewing and buying.

Online Payment System

Some solutions include in-house payment processing. Others integrate to a third party payment gateway. Vendors that offer in-house payment processing often charge a transaction fee. Since payment systems need to handle sensitive customer information, most eCommerce platforms have standard security measures in place.

eCommerce Platforms Features & Capabilities

  • Online storefront
  • Product catalog
  • Online shopping cart
  • Online payment system or integration with a payment gateway
  • Order fulfillment and shipping management
  • Merchant interface/dashboard
  • eCommerce marketing tools
  • eCommerce business management
  • Customer behavior analytics and reporting
  • Integrations (e.g. CRM, ERP, email marketing, payment gateway, etc)

eCommerce Software Comparison

There are a few key things buyers should consider to help them more easily compare eCommerce products:

1. Technical expertise required: Will the person or team managing your eCommerce website have technical/coding knowledge? Some eCommerce platforms are especially user-friendly for individuals with little to no coding experience, while others offer advanced customization that can be achieved through coding. Consider whether you’ll have access to a developer or other administrator with coding experience to help customize your eCommerce platform. If not, platforms that include a wide range of eCommerce website themes, or a WYSIWYG editor, may be a better for your business.

2. Open source vs. paid software: Are you looking for a free eCommerce platform to start out with, or a more advanced software that has all the bells and whistles? Especially if you or your team have experience with web design, an open source platform can be a great way to start building your online store. Popular open source platforms include Magento Open Source, Drupal, and Joomla. On the other hand, if you’re looking for an eCommerce platform that comes with access to customer support and a wide variety of pre-built website themes and templates, a paid platform will likely be a better bet.

3. B2B vs. B2C (or both): Do you sell to primarily a B2B or B2C market? Or both? There are a few main differences between B2B and B2C selling that, in part, determine what your eCommerce platform needs to have. For example, eCommerce businesses selling primarily to other businesses will need the ability to segment customer groups and to set up customizable pricing and configuration options. Some must-have features for B2C companies include built-in store themes, abandoned cart recovery, and compatibility with multiple payment gateways. Some ecommerce platforms are better designed for B2B, or B2C.

Pricing Information

Monthly subscriptions for hosted products vary widely depending on features and scalability. Monthly charges range from zero to over $1,000 at the very high end.

It’s a good idea to clearly understand requirements and to choose an ecommerce platform based on current and anticipated needs, rather than just focusing on cost. In the long-term, picking the ecommerce platform that is the best for your eCommerce business's needs will present cost savings that may not be immediately apparent in the startup phase.

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Frequently Asked Questions

What are the differences between B2C and B2B eCommerce software?

There are a few main differences between businessto-business (B2B) and business-to-consumer (B2C) selling that, in part, dictate what your next ecommerce software should include.

Key dimensions where B2B and B2C sales differ include:

  • buying motivations
  • what the market looks like
  • the importance of brand reputation
  • how much long-term value vs. immediate cost matters
  • what the buying process looks like

What are some key features B2B eCommerce software should have?

If your company primarily sells to other businesses (B2B), ensure that your ecommerce platform includes:

  • Customizable pricing, payment, and ordering options
  • Deep personalization capabilities for your online storefront (e.g. branding, site search and navigation)
  • Options for customers to easily reorder the same items and quantities > Discounted bulk ordering
  • The ability to set a minimum order quantity (MQO)
  • The ability to restrict access to certain groups (e.g. allowing only registered customers to view products)
  • The ability to segment customers into groups, or integrate with the user’s CRM or ERP software
  • A wide range of payment options and a highly secure checkout experience

What are some key features B2C eCommerce software should have?

If your business primarily sells to consumers (B2C), ensure that your ecommerce platform includes:

  • > Built-in online storefront themes or templates
  • The ability to customize product listings and have multiple product variants
  • Abandoned cart recovery capabilities
  • Promotion and discount code tools
  • Built-in SEO tools
  • Content management capabilities and a blog section
  • Built-in email marketing capabilities, or integration with email marketing platforms
  • Secure check-out experiences with multiple payment options