Best Enterprise Content Management Software33Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead. According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows: -Capture: Create, obtain and organize information. -Manage: Process, modify and employ information. -Store: Temporarily back up frequently changing information in the short term. -Preserve: Back up infrequently changing information in the medium and long term. -Deliver: Provide clients and end users with requested information. ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.Veeva Vault1https://media.trustradius.com/vendor-logos/uq/9c/MT7UP7X6S39J-180x180.PNGFileCloud2https://media.trustradius.com/product-logos/GB/Qm/7D8QX946XI6S-180x180.JPEGMangoApps3https://media.trustradius.com/product-logos/t2/Bg/G4HPGK0FRR5Q-180x180.PNGDataServ4https://media.trustradius.com/vendor-logos/qr/uC/F1WT0ZBKS3FH-180x180.JPEGGazelle Platform5https://media.trustradius.com/product-logos/LH/ry/DAOJ7VO8TKVG-180x180.PNGFabasoft eGov-Suite6https://media.trustradius.com/vendor-logos/VB/ta/RG92FH2MOLTJ-180x180.JPEGFIS iWorks Macess7https://media.trustradius.com/vendor-logos/5M/jR/XHB65KTVZI92-180x180.JPEGEnnov Quality8https://media.trustradius.com/product-logos/It/tE/41UFOU2CAU8O-180x180.PNGMicro Focus Content Manager (formerly HP Records Manager)9https://media.trustradius.com/vendor-logos/Zi/ju/TCH0JRTW622Q-180x180.JPEGObjective ECM10https://media.trustradius.com/vendor-logos/IU/7n/GRU1F0IDIHAO-180x180.PNGUnisys InfoImage11https://media.trustradius.com/vendor-logos/ih/uf/FI6S542IVPJK-180x180.JPEGSystemware12https://media.trustradius.com/product-logos/Xt/b6/3A1TJVN3D3HN-180x180.PNGEverteam13https://media.trustradius.com/vendor-logos/lI/U8/IK8EG0PM0BV0-180x180.JPEGOrienge Conterra ECM14https://media.trustradius.com/vendor-logos/MF/D5/MUHXNBTNIO10-180x180.JPEGOmniDocs Enterprise Content Management Suite15https://media.trustradius.com/vendor-logos/g1/Xb/KTWDXTNEXLHE-180x180.PNGText United16https://media.trustradius.com/product-logos/rS/lB/WDS4IGU5PNPN-180x180.PNGDoxim ECM17https://media.trustradius.com/product-logos/nv/SW/KVVIJ8B0P9T7-180x180.JPEGOptiView Document Management18https://media.trustradius.com/vendor-logos/aR/9M/M9VCPRXCAWOK-180x180.PNGSearchExpress Document Management19https://media.trustradius.com/product-logos/QN/vf/OS3HVSATT01U-180x180.JPEGLookeen Desktop Search20https://media.trustradius.com/product-logos/Ko/MD/KP0RNVFW20S5-180x180.JPEGElcom Platform21https://media.trustradius.com/product-logos/94/gX/3X0BL52BIE0O-180x180.JPEGIntelliEnterprise22https://media.trustradius.com/product-logos/RZ/9j/V0Q467G00Q7H-180x180.PNGHighQ Publisher23https://media.trustradius.com/vendor-logos/5K/L1/VBF0445ICM41-180x180.JPEGAODocs24https://media.trustradius.com/product-logos/v7/jh/2KATL9433XPF-180x180.JPEGTransCentra ECM25https://media.trustradius.com/product-logos/WL/VE/GT06TGLPJTLT-180x180.JPEG

Enterprise Content Management Software

Best Enterprise Content Management Software

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Enterprise Content Management (ECM) Software Overview

What is ECM Software?

Enterprise Content Management (ECM) is a system for capturing, preserving, managing and delivering unstructured content and documents. ECM also secures content digitally in compliance with policy. ECM systems make these records retrievable and shareable. Content can be transferred with minimal risk to the content's security.

Enterprise content management systems ensure that users can easily access up to date documents. ECM systems also include version control features so that old versions of documents can be recovered as needed. Businesses use ECM systems to reduce organizational risk and ensure that users get the documents and information they need.

ECM Software Features & Capabilities

  • Capture, Imaging: The ECM system supports the digitization of content.
  • File Sync, Storage, Archiving: Foundational to the ECM system is its storage system for long-term preservation & retention of content in an organized fashion.
  • Document Management: Beyond capture, ECM systems support sharing, distributing, printing, faxing, etc.
  • Records Management: Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
  • Search & Retrieval: Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
  • Collaboration: ECM systems support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules.
  • Content Publishing & Creation: Some ECM systems also support the publishing of content to web pages.
  • Security, Risk Management & Information Governance (IG): Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature and a necessity for enterprises.
  • Integrations: ECM systems have integrations with multiple 3rd-party systems such as electronic signature software, hardware (printers, scanners, etc.), digital asset management, Disaster Recovery solutions, CRM, ERP, and web content management systems (WCMS, or CMS).

ECM System Considerations

Enterprise Content Management (ECM) software is designed to facilitate lifecycle management, information governance (IG), and collaboration. Modern ECM systems should provide a single source of truth. Additionally, they should offer features for version control and synchronization, intuitive search, and discovery. It is also important for ECM software to integrate with other applications to deliver viewable content across multiple platforms.

The timely delivery of contracts and other transactional documents is also an important component of business process management (BPM). This is a secondary goal of ECM software. Security and optimized business processes are built into a successful ECM's content storage and retrieval systems.

Pricing Information

Enterprise content management systems may have a one-time/ annual license fee that can start in the $2,000-$3,000 range. Alternatively, they might offer a monthly subscription fee that is per user per month. The subscription fees start at $15-$20/month/user and increase proportionally with the size of the company. Certain ECM vendors also offer a free trial.
However, many ECM vendors do not openly disclose their prices but will provide a quote upon request.

Enterprise Content Management Products

Listings (26-50 of 65)

2 Ratings

FileCloud is an enterprise file sharing, sync and endpoint backup platform for businesses. Users can host FileCloud via on-premise servers or host it on public IaaS providers like AWS or Azure. FileCloud is also available as SaaS offering. The vendor’s value proposition is that users can jump start …

5 Ratings

MangoApps offers digital workplace solutions that combine intranet, collaboration, messaging, learning & 50+ built-in integrations for your business. MangoApps serves organizations with 50-50,000 employees in a broad range of industries from retail, healthcare, manufacturing, not-for-profit, pro…

We don't have enough ratings and reviews to provide an overall score.

DataServ is a global Software as a Service (SaaS) enterprise content management (ECM) provider of cloud-based document and process workflow automation solutions. The company provides SaaS-based solutions to automate accounts payable (purchase to pay), accounts receivable (quote to cash), and human r…

We don't have enough ratings and reviews to provide an overall score.

The Gazelle Platform is a portal to store data and resources: documents, reports, photos, and media files; links, contacts, communication streams, social networking, and activity streams. It helps organizations manage projects, team members, and communication all in one portal. Functionality inclu…

We don't have enough ratings and reviews to provide an overall score.

iWorks Macess from SunGard is an enterprise content management (ECM) and business process management (BPM) solution for health care and insurance companies.

We don't have enough ratings and reviews to provide an overall score.

Ennov offers an enterprise content management system for pharmaceutical and biotech companies. Features include: Quality document managementCreate and control all corporate documents in an Electronic Document Management System.Access SOPs, Work Instructions, Quality Manuals, Templates from one plac…

We don't have enough ratings and reviews to provide an overall score.

Australian Objective Corporation offers their Enterprise Content Management suite of applications.

We don't have enough ratings and reviews to provide an overall score.

Systemware headquartered in Addison, Texas offers their eponymous enterprise content management (ECM) platform.

We don't have enough ratings and reviews to provide an overall score.

French company Everteam offers their suite of applications for enterprise content management (ECM).

We don't have enough ratings and reviews to provide an overall score.

Conterra is an agile ECM system and can be adapted to any specific business. Conterra includes development and integration toolkits with an integrated development environment and the high-level language to ensure integrated solutions development. Conterra is an organic ECM system built upon a base r…

We don't have enough ratings and reviews to provide an overall score.

Text United is a software company that simplifies translation of documentation and software through the means of language technology. It provides a Translation Management System for companies looking to create and maintain multilingual apps, tech docs and websites, removing the chaos from translatio…

We don't have enough ratings and reviews to provide an overall score.

Doxim headquartered in Ontario offers their eponymous Enterprise Content Management (ECM) system.

We don't have enough ratings and reviews to provide an overall score.

SearchExpress Document Management SearchExpress lets users index, workflow, search and manage paper documents as well as digital documents, which the vendor says can help save time and money. SearchExpress is integrated with the user's ERP systems to read data from and view documents from the ERP …

We don't have enough ratings and reviews to provide an overall score.

Lookeen is desktop and enterprise search technology, with particular strength in Outlook and Exchange Server search. Lookeen uses its index to search and retrieve data from diverse sources across the enterprise to save companies time and money. It is offered as a stand-alone desktop or server soluti…

We don't have enough ratings and reviews to provide an overall score.

Elcom is a global provider of enterprise web content management solutions. The Elcom Digital Transformation Platform consists of over 100 features, modules and connectors, enabling the platform to grow with the needs of the business.According to the vendor, Elcom is used to deploy engaging website, …

We don't have enough ratings and reviews to provide an overall score.

IntelliEnterprise is an Intranet Software Suite for managing content and processes. It lets organizations manage and efficiently distribute relevant content, offers integrated security, customizable applications and workflows for process automation, social tools to connect employees across departmen…

We don't have enough ratings and reviews to provide an overall score.

British company HighQ offers Publisher, the company's enterprise content management (ECM) and digital publishing solution boasting customizable and personalized client portals, video hosting and streaming, as well as event microsites with requisite features (e.g. one-click registration), to support …

We don't have enough ratings and reviews to provide an overall score.

AODocs is a document management platform built for Google Drive. AODocs promises to let companies build powerful, secure business applications without limiting collaboration or sacrificing user experience. AODocs promises to provide security and processes without limiting collaboration or sacrificin…

We don't have enough ratings and reviews to provide an overall score.

TransCentra ECM is an enterprise content management system designed to provide a digital repository for enterprise documents. TransCentra is an Exela Technologies company and technology.

TrustRadius Top Rated for 2020

2020 Top Rated Enterprise Content Management Software

There are plenty of options out there, but here's our shortlist of the best Enterprise Content Management Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.