Best Enterprise Content Management Software33Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead. According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows: -Capture: Create, obtain and organize information. -Manage: Process, modify and employ information. -Store: Temporarily back up frequently changing information in the short term. -Preserve: Back up infrequently changing information in the medium and long term. -Deliver: Provide clients and end users with requested information. ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.Q-Action1 DXP2 Nautilus3 Director4 Docuo5 Content and Experience Cloud6 Locator7 Document Management8 Extended Enterprise Content Management by OpenText11 Content (formerly ImageNow)12 Mobius Content Services13

Enterprise Content Management Software

Best Enterprise Content Management Software

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Enterprise Content Management (ECM) Software Overview

What is ECM Software?

Enterprise Content Management (ECM) is a system for capturing, preserving, managing and delivering unstructured content and documents. ECM also secures content digitally in compliance with policy. ECM systems make these records retrievable and shareable. Content can be transferred with minimal risk to the content's security.

Enterprise content management systems ensure that users can easily access up to date documents. ECM systems also include version control features so that old versions of documents can be recovered as needed. Businesses use ECM systems to reduce organizational risk and ensure that users get the documents and information they need.

ECM Software Features & Capabilities

  • Capture, Imaging: The ECM system supports the digitization of content.
  • File Sync, Storage, Archiving: Foundational to the ECM system is its storage system for long-term preservation & retention of content in an organized fashion.
  • Document Management: Beyond capture, ECM systems support sharing, distributing, printing, faxing, etc.
  • Records Management: Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
  • Search & Retrieval: Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
  • Collaboration: ECM systems support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules.
  • Content Publishing & Creation: Some ECM systems also support the publishing of content to web pages.
  • Security, Risk Management & Information Governance (IG): Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature and a necessity for enterprises.
  • Integrations: ECM systems have integrations with multiple 3rd-party systems such as electronic signature software, hardware (printers, scanners, etc.), digital asset management, Disaster Recovery solutions, CRM, ERP, and web content management systems (WCMS, or CMS).

ECM System Considerations

Enterprise Content Management (ECM) software is designed to facilitate lifecycle management, information governance (IG), and collaboration. Modern ECM systems should provide a single source of truth. Additionally, they should offer features for version control and synchronization, intuitive search, and discovery. It is also important for ECM software to integrate with other applications to deliver viewable content across multiple platforms.

The timely delivery of contracts and other transactional documents is also an important component of business process management (BPM). This is a secondary goal of ECM software. Security and optimized business processes are built into a successful ECM's content storage and retrieval systems.

Pricing Information

Enterprise content management systems may have a one-time/ annual license fee that can start in the $2,000-$3,000 range. Alternatively, they might offer a monthly subscription fee that is per user per month. The subscription fees start at $15-$20/month/user and increase proportionally with the size of the company. Certain ECM vendors also offer a free trial.
However, many ECM vendors do not openly disclose their prices but will provide a quote upon request.

Enterprise Content Management Products

Listings (51-65 of 65)

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QAction is an enterprise content management, business process management, and data governance solution from QFlow. QAction includes a complete set of enterprise content management capabilities to capture, protect, analyze, integrate, and engage content for greater insight and action. The goal is to …

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Human Made headquartered in Matlock is a Wordpress development agency which now offers Altis, a digital experience platform designed to combine CMS and CX functionality.

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Nautilus, an Enterprise Content Management Solution from Fiserv, helps the user simplify, secure and improve the efficiency of paperless document storage. When used in its entirety, the document management solution organizes and controls all content throughout your institution so the user can make m…

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Director from Fiserv is offered by the vendor as a fully customizable suite of solutions that work separately and together to meet any specific ECM needs. No matter what type of document a business needs to use, from ID cards to legacy reports, these solutions can help scan, import, store, modify an…

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R2 Docuo from R2 Sistemas in Madrid is a document management system for business, featuring document storage, audit trail, collaborative workflow, and API connectivity.

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Document Locator is an enterprise content management system that allows users to capture, manage, share, and secure information within the organization. This includes electronic documents, images, email messages, and other computer files, as well as scanned paper documents. Virtually any Windows-bas…

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Ennov Document Management is designed to help organizations save paper, logistics costs and storage space. The vendor aims to help organizations improve efficiency and facilitate collaboration. The vendor says their solution is a comprehensive platform with mobile access that allows companies to man…

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Generis provides CARA, a content and information management platform for regulated industries. The vendor states CARA is used by more than 400,000 users across industries including Life Sciences, Finance, Government, Engineering, and Utilities. Customers include 8 of the global top 10 Life Science c…

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CogniDox is document management software for internal departments and project teams to help automate document-centric processes and find information. It is used extensively for quality certification (ISO 9001, ISO 13485) and information security.

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Hyland now owns and supports the Perceptive ECM (formerly ImageNow) since the 2017 acquisition; in addition to enterprise content management (ECM), Perceptive ECM produces business process management (BPM), and document output management (DOM) software technology and applications. Core components of…

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ASG’s Mobius Content Services works to capture, govern and deliver digital content and assets generated by people, applications and machines at web-scale volumes. Information is available throughout the entire lifecycle along with policy-based controls to govern and secure what information users can…

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Exela Technologies headquartered in Texas offers BoxOffice, a cloud-based Enterprise Information Management System featuring templated workflows, an ocr engine, role-based access and permissions, and other features.

5 Ratings

Accellion in Palo Alto, California offers enterprise grade cloud storage, & file sync and sharing, with an emphasis on security and collaboration.

TrustRadius Top Rated for 2020

2020 Top Rated Enterprise Content Management Software

There are plenty of options out there, but here's our shortlist of the best Enterprise Content Management Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.