Enterprise Content Management Software

TrustRadius Top Rated for 2023

Top Rated Products

(1-3 of 3)

1
M‑Files

M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve…

2
IBM FileNet Content Manager

IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management,…

3
OnBase

OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.

All Products

(26-50 of 153)

26
Redwood Reporting : Report2Web

Redwood Reporting automatically delivers critical report output, when, where and how it is needed most. This is to eliminate the frustration, wasted time, and errors associated with manually accessing, calculating and mapping pieces of information from disparate systems and data…

27
ECM  XD

Cloud-Based Digital Platform for Managing Enterprise ContentECM-XD helps businesses simplify collaboration, create content, and transmit and assure compliance across all parts of the business processes. ECM XD's built-in regulatory controls enables holistic management of compliance.…

28
Gazelle Platform

The Gazelle Platform is a portal to store data and resources: documents, reports, photos, and media files; links, contacts, communication streams, social networking, and activity streams. It helps organizations manage projects, team members, and communication all in one portal.…

Explore recently added products

29
OpenText Content Manager

OpenText Content Manager (formerly Micro Focus Content Manager, and earlier HP Records Manager) is an electronic document and records management system (EDRMS) based on technology from Hewlett-Packard's 2008 acquisition of TOWER Software. Content Manager is an enterprise document…

30
FileBound

Upland FileBound is a document management system that enables reliable, user-friendly content workflow.

31
NewgenONE Digital Transformation Platform

A unified, cloud-based low-code platform for automating end-to-end processes and managing content and communications, backed by AI-based cognitive capabilities and its integration ecosystem. The NewgenONE platform, with content management at its core, helps enterprises break down…

32
Xerox DocuShare

Xerox offers DocuShare, an established enterprise content management (ECM) system.

33
XWiki Collaboration Suite

XWiki Collaboration Suite (XCS) is a software solution that is built on top of the XWiki Enterprise Open Source project. According to the vendor, XCS tackles 2 main use cases: Information & Knowledge Management Collaborative Work It is available on premise or as SaaS and is…

34
AODocs

AODocs is a document management platform built for Google Drive. AODocs promises to let companies build powerful, secure business applications without limiting collaboration or sacrificing user experience. AODocs promises to provide security and processes without limiting collaboration…

35
BoxOffice

Exela Technologies headquartered in Texas offers BoxOffice, a cloud-based Enterprise Information Management System featuring templated workflows, an ocr engine, role-based access and permissions, and other features.

36
Dalet Pyramid

Dalet Pyramid is presented as the company's next-generation Unified News Operations, bringing storytelling 360 to reporters, journalists, producers and digital teams everywhere.

37
Fiserv Director

Director from Fiserv is offered by the vendor as a fully customizable suite of solutions that work separately and together to meet any specific ECM needs. No matter what type of document a business needs to use, from ID cards to legacy reports, these solutions can help scan, import,…

38
MadCap Xyleme

Xyleme is a robust Component and Learning Content Management Solution dedicated to providing users with an easy and safe way to create and disseminate learning materials and other business-related content. It comes equipped with several features that focus on creating a central, single…

39
Macro 4 Columbus
0 reviews

Overview The Columbus suite orchestrates the creation, capture, security, storage and delivery of documents and data, connecting people and processes with the information they need, and providing business intelligence for more informed decision making. Columbus enterprise information…

40
SynergyOS
0 reviews

SynergyOS provides a source of truth for the enterprise. A centralized productivity platform integrated with Microsoft 365 for files, emails, projects, and company information.

41
Orion Regulatory Affairs Lifecycle Management (ReALM®)

Orion Innovation is a digital transformation and product development services firm. Headquartered in Edison, NJ, with a global team of over 6000 associates, with engineers in 13 major delivery centers spread across the Americas, Europe, and APAC. Operating for over 25 years, Orion…

42
SoftExpert ECM

SoftExpert ECM is a web solution that offers features to create, capture, manage, store, preserve, and distribute content related to organizational processes. It is a solution for centralizing unstructured content and managing its lifecycle. The solution offers a suite of technologies…

43
Exela ECM
0 reviews

Excela Enterprise Content Management is presented as an ECM Software for the Content Creation Workflow.

44
Q-Action
0 reviews

QAction is an enterprise content management, business process management, and data governance solution from QFlow. QAction includes a complete set of enterprise content management capabilities to capture, protect, analyze, integrate, and engage content for greater insight and action.…

45
DITAworks
0 reviews

Helping users manage any type of documentation, DITAworks from instinctools utilizes the entire potential of the DITA standard, supporting documentation processes through the entirety of its lifecycle: from modeling through creation to publication.

46
R2 Docuo
0 reviews

R2 Docuo from R2 Sistemas in Madrid is a document management system for business, featuring document storage, audit trail, collaborative workflow, and API connectivity.

47
NeoLedge Elise
0 reviews

NeoLedge offers an enterprise content management solution Elise, allowing companies to process, store and manage multiple documents, digital assets, and communications from different sources. Elise is designed to provide business process management with automated workflows, as well…

48
SearchExpress Document Management

SearchExpress Document Management SearchExpress lets users index, workflow, search and manage paper documents as well as digital documents, which the vendor says can help save time and money. SearchExpress is integrated with the user's ERP systems to read data from and view documents…

49
Ennov Quality
0 reviews

Ennov offers an enterprise content management system for pharmaceutical and biotech companies. Features include: Quality document managementCreate and control all corporate documents in an Electronic Document Management System.Access SOPs, Work Instructions, Quality Manuals, Templates…

50
Objective ECM
0 reviews

Australian Objective Corporation offers their Enterprise Content Management suite of applications.

Learn More About Enterprise Content Management Software

What is Enterprise Content Management (ECM) Software?

Enterprise Content Management (ECM) is a system for capturing, preserving, managing and delivering unstructured content and documents. ECM also secures content digitally in compliance with policy. ECM systems make these records retrievable and shareable. Content can be transferred with minimal risk to the content's security.

Enterprise content management systems ensure that users can easily access up to date documents. ECM systems also include version control features so that old versions of documents can be recovered as needed. Businesses use ECM systems to reduce organizational risk and ensure that users get the documents and information they need.

Enterprise content management software often includes Workflow Automation functionality, which allows businesses to automate and streamline their processes. It can benefit a business by reducing manual tasks, improving efficiency, enhancing collaboration, and enhancing the customer experience. The implementation of Workflow Automation functionality may vary across different products. Some products offer a no-code, drag-and-drop interface that allows users to easily create and customize workflows without the need for programming or scripting. Other products may provide more advanced features, such as conditional branch logic and the ability to chain multiple workflows together to create complex decision trees.

ECM Software Features & Capabilities

  • Capture, Imaging: The ECM system supports the digitization of content.
  • File Sync, Storage, Archiving: Foundational to the ECM system is its storage system for long-term preservation & retention of content in an organized fashion.
  • Document Management: Beyond capture, ECM systems support sharing, distributing, printing, faxing, etc.
  • Records Management: Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
  • Search & Retrieval: Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
  • Collaboration: ECM systems support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules.
  • Content Publishing & Creation: Some ECM systems also support the publishing of content to web pages.
  • Security, Risk Management & Information Governance (IG): Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature and a necessity for enterprises.
  • Integrations: ECM systems have integrations with multiple 3rd-party systems such as electronic signature software, hardware (printers, scanners, etc.), digital asset management, Disaster Recovery solutions, CRM, ERP, and web content management systems (WCMS, or CMS).

ECM System Considerations

Enterprise Content Management (ECM) software is designed to facilitate lifecycle management, information governance (IG), and collaboration. Modern ECM systems should provide a single source of truth. Additionally, they should offer features for version control and synchronization, intuitive search, and discovery. It is also important for ECM software to integrate with other applications to deliver viewable content across multiple platforms.

The timely delivery of contracts and other transactional documents is also an important component of business process management (BPM). This is a secondary goal of ECM software. Security and optimized business processes are built into a successful ECM's content storage and retrieval systems.

Pricing Information

Enterprise content management systems may have a one-time/ annual license fee that can start in the $2,000-$3,000 range. Alternatively, they might offer a monthly subscription fee that is per user per month. The subscription fees start at $15-$20/month/user and increase proportionally with the size of the company. Certain ECM vendors also offer a free trial.
However, many ECM vendors do not openly disclose their prices but will provide a quote upon request.

Related Categories

Frequently Asked Questions

Why do organizations use enterprise content management software?

Enterprise content management (ECM) systems allow organizations to capture, store, and manage documents and make them accessible to end-users. Types of files that can be stored and retrieved digitally include:

  • Word
  • Excel
  • PowerPoint
  • PDF files
  • HTML files
  • scanned images

More recently, ECM software has evolved to capture other types of files as well, including video and audio recordings and social media posts.

What are the benefits of using an enterprise content management system?

There are a few key benefits that come along with using ECM software. If your organization currently keeps track of important information using paper documents and filing cabinets, you should consider the following benefits of moving to an ECM system:

  • Greater security from not needing to rely on paper records
  • Secure document storage in compliance with your organization’s policies
  • Being able to store documents digitally rather than needing physical storage space
  • Having a centralized location for all your important documents
  • Ability to access documents from any location within the company network
  • Ease of file sharing and collaboration across the business
  • Ability to automate document/content capture, publishing, and archiving processes

What are the top enterprise content management systems?

According to end-user feedback on TrustRadius.com, top-rated enterprise content management software include:

For more information about other ECM products, including which products are most popular among different business sizes, view the Enterprise Content Management Software TrustMap on TrustRadius.com

How are enterprise content management systems and document management systems different?

Enterprise content management (ECM) systems are similar to document management systems (DMS) in many ways. For example, they both help manage files, provide a central repository for document storage, and perform document retrieval. However, there are a few key differences as well, including:

  • ECMs can work with both structured and unstructured information, while DMSs work with structured document formats.
  • ECMs tend to be more complex systems than DMS software, as they are designed to manage the flow of documents across enterprise organizations.
  • Some ECMs also have content publishing capabilities, while DMSs are mainly used for creating, managing, storing, and retrieving documents.
  • DMSs also focus more heavily on document metadata management and manipulation than ECMs typically do.

How much does enterprise content management software cost?

The cost of enterprise content management software varies depending on the type of software deployment (cloud-based vs. on-premise), number of users, and pricing model. Some products will have a one-time license fee, this can range between $2,000 - $4,000.

Cloud-based products are more likely to have monthly or annual subscription-based pricing instead. Prices can range from $5 to $50 per month per user.