Birst Ratings & User Feedback

(83) 7.7 of 10

Software Profile & Review Summary

2016 Top Rated Business Intelligence Software BadgeWhile in many ways Birst looks like a cloud version of a full-stack product, the company developed a third way between IT-led and agile business analytics. The concept of “networked BI” constitutes a shared virtual analytics layer creating a fabric of data for centralized teams and decentralized end users end users to collaborate, allowing data to be shared and mashed up, without changing the data at its source.

Birst is a pioneer of multi-tenant cloud BI. While the product is cloud-architected, deployment to customers can be in a public or private cloud, or on-premises in the customer data center as the Birst Enterprise Virtual Appliance. Birst is a complete solution with an in-memory columnar data store, and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface allowing other visualization solutions to plug into that networked data fabric. This open approach was on display when Birst partnered with Tableau in 2015.

Birst is a Top Rated product in the mid-sized company segment.

Company Status: Private
Customers: 300+
Employees: 300+
Location: San Francisco, CA
Founded: 2004
Most compared to: Tableau Desktop; QlikView; Microsoft BI
Best fit for: Birst is a pioneer in multi-tenant, cloud BI and a good choice for organizations looking for a cloud-based platform for business intelligence and analytics, that can help organizations looking to analyze complete business process, and operationalize analytics across both decentralized and centralized teams.

Birst Customer Demographics*

Birst customer demographics - company size
*Customer demographics data is drawn from user profiles and users reviews of this product on TrustRadius. Data may not be available for all reviewers.

Summary of Birst Software Reviews

Source: (42) User reviews of Birst on TrustRadius
Birst Pros Birst Cons
Data modeling
  • Very easy to create and implement robust data warehouse models. Data modeling is much faster than with legacy BI tools.
Geo-mapping capabilities
  • Several users feel that the geo-mapping is not as robust as it should be, and that formatting features are particularly rudimentary. (Note: This has been addressed. See Birst comments below).
Reports and dashboards
  • Designing reports and dashboards is fast and easy, and the software provides lots of flexibility. Users can select data based on many dimensions. Visualization capabilities are also excellent.
Documentation/Online help
  • Online help, documentation and training materials need to be expanded to cut down on number of support tickets and provide more user independence.
Cloud-based system
  • Cloud-based system means that the system can be deployed rapidly, and there is no infrastructure to be maintained. Reports have excellent drill-down and filtering.
  • System is sometimes slow, particularly at high data volumes.
Multiple data sources
  • Connects to a wide variety of different data sources including multiple RDSM sources, big data sources and business applications. Specifically several users mention the integration with
  • The Birst iPad app doesn't have the full functionality of the browser-based version. Also, there is no Android version. (Note: This has been addressed. See Birst comments below).
One-stop shop
  • Birst is an integrated system with a data warehouse, ETL layer, a business layer, pixel-perfect report creation and dashboards. Users appreciate the breadth of capabilities.
Customer service
  • Professional services and customer support teams generally had high marks, although some users feel that the support team is less skilled at dealing with complex issues.

Aggregate User Ratings of Birst Software on TrustRadius

Birst aggregate ratings in 2016 Business Intelligence Buyer's Guide

Birst Response to Reviewer Feedback

Birst's cloud-based, multi-tenant architecture enables the creation of virtual BI instances, which can be networked together and governed by consistent business logic. With an adaptive user interface and rapid data refinement, Birst delivers speed, agility and self-service to front-line business users, but with consistent and re-usable business metrics. The end result is an end to siloed decision making.

Traditionally, delivering trusted and reliable data across the enterprise has depended on physical replication of BI infrastructure – not just hardware but also data, metadata, user profiles, system configurations, etc.– making it a time-consuming and expensive effort. Conversely Birst virtualized data across the network of instances, allowing end-user to bring their data into the network and connect it with centralized data, without moving and copying any data. This allows for de-centralized independence and ‘sandboxing’ while providing trust and consistency to data across the organization. Additionally, because the metadata for Birst is consistent from ETL to the semantic layer, Birst automates large portions of ETL, Data Warehousing, and Semantic Layer modeling, accelerating time to value with fewer IT FTEs and skillset requirements than other solutions.

Birst recently extended the capabilities of its Networked BI Platform to include Birst Mobile for Android (Tablet and phone in Q2 2016), iOS Phone, Collaboration, and End-User Data Preparation. Additionally, Birst recent releases have greatly increased the discovery formatting, geo-spatial analytics, and charting, including a full javascript API allowing for any visualization (including D3.JS visualizations) to be directly embedded in Birst dashboards. In combination with EXASOL's high-performance, massively parallel in-memory analytic database, Birst also provides an analytic, networked data tier, which can run in front of back-end systems, such as Hadoop and Amazon Redshift, and which can offer unparalleled speed and seamlessly perform on petabytes of data scale to hundreds of thousands of users.